Confusion Over Free Lightning to 30-Pin Adapter with iPhone 5 as Apple Errs in Online Store [Updated]
As noted by iPhoneinCanada.ca soon after pre-orders for the iPhone 5 went live earlier today, Apple's online store in several countries appeared to be noting that the company's Lightning to 30-pin Adapter would be included with customers' orders free of charge. The disclosure came in the form of an option to add an "additional" adapter as an accessory.
Your iPhone includes a Lightning to 30-pin Adapter for connecting 30-pin accessories to devices featuring the Lightning connector. Purchase this additional adapter to have a second adapter for your home or office.
Customers were only presented with the option to add the cable-equipped adapter and not the direct-plug adapter, and Apple's "What's in the box" documentation did not list the adapter as included, leading to considerable customer confusion.
After initially reporting on the inclusion of the free adapter, The Next Web followed up by asking Apple's online sales representatives about the issue. According to sales staff, the listing was an error in the Apple online store, and the adapter is not being included standard with iPhone orders. Apple has also removed listing from its store pages and no longer mentions the adapter's inclusion.
Apple's adapters are available for standalone purchase at $29 for the direct-plug version and $39 for the cable version, but they will not ship until next month.
Update 12:26 PM: Apple has issued a statement to The Loop confirming that the adapter is not included with the iPhone 5.
“The Lightning to 30-pin adapter does not come in the box with iPhone 5. It is sold separately,” Apple spokesperson, Natalie Harrison, told The Loop. “However, the Lightning to USB cable does come with iPhone 5 for connection to AC chargers and other devices.”
Popular Stories
Sunday September 25, 2022 2:27 pm PDT by
Sami FathiA YouTuber has put Apple's claims for the durability of the Apple Watch Ultra to the test by putting it up against a drop test, a jar of nails, and repeated hits with a hammer to test the sapphire crystal protecting the display.
TechRax, a channel popular for testing the durability of products, first tested the Apple Watch Ultra by dropping it from around four feet high. The Apple Watch...
Sunday September 25, 2022 10:57 am PDT by
Sami FathiAs we approach the end of a busy product release season for Apple with only new iPads and Macs left to be announced over the next month or so, we're also setting our sights on 2023. Apple is rumored to have several major products in the pipeline for next year, including new Macs, a new HomePod, a VR/AR headset, and so much more.
Other than new iPhones and Apple Watches, which are expected...
Sunday September 25, 2022 6:50 am PDT by
Sami FathiApple may decide to release its remaining products for 2022, which include updated iPad Pro, Mac mini, and 14-inch and 16-inch MacBook Pro models, through press releases on its website rather than a digital event, according to Bloomberg's Mark Gurman. In his latest Power On newsletter, Gurman said that Apple is currently "likely to release its remaining 2022 products via press releases,...
Upon the release of the second-generation AirPods Pro, the AirPods Max became the oldest current-generation AirPods product still in Apple's lineup. Introducing several new features like Adaptive Transparency and the H2 chip, the second-generation AirPods Pro may provide some of the best indications yet of what to expect from the second-generation AirPods Max.
Almost two years later, rumors...
Earlier this month, Apple announced that iOS 16.1 will enable a new Live Activities feature that allows iPhone users to stay on top of things that are happening in real time, such as a sports game or a food delivery order, right from the Lock Screen. On the iPhone 14 Pro and Pro Max, Live Activities also integrate with the Dynamic Island.
Premier League match in Dynamic Island via Paul Bradford ...
Monday September 26, 2022 7:34 am PDT by
Sami FathiToday marks exactly two weeks since Apple released iOS 16 to the public. Besides the personalized Lock Screen, major changes in Messages, and new features in Maps, the update has also seen its fair share of bugs, performance problems, battery drain, and more.
After major iOS updates, it's normal for some users to report having issues with the new update, but such reports usually subside in...
Monday September 26, 2022 6:23 am PDT by
Sami FathiiPhone 14 Pro customers on the Verizon network in the U.S. are reporting issues with slow and unreliable 5G cellular connections and calls randomly dropping.
Several threads on Reddit (1,2,3) and the MacRumors forums chronicle issues faced by Verizon customers and Apple's latest iPhone. According to user reports, signal strength on the iPhone 14 Pro is unreliable and weak, while other...
Sunday September 25, 2022 7:02 am PDT by
Sami FathiApple is gearing up to possibly replace its "Pro Max" iPhone with an all-new "Ultra" iPhone 15 model next year, reliable Bloomberg journalist Mark Gurman said today.
Writing in his latest Power On newsletter, Gurman said that for the iPhone 15, Apple is planning a revamped design alongside USB-C and a potential name change. Apple could replace its "Pro Max" branding, which it started to use...
An Apple Watch Ultra user has modified their new device's casing to add a brushed finish and remove the orange color of the Action Button in an effort to make it more visually appealing.
The Apple Watch Ultra offers the first complete redesign of the Apple Watch since the product line's announcement in 2014, and while the design has been met with praise from many users, some have criticized...
Top Rated Comments
Must have backtracked :mad:
Of course that doesn't matter, as we are all buying the stupid phone anyway!
We are such lousy consumers.
......FOR AN ADAPTER!!!!!!