iOS Apps with Dropbox Integration Running Afoul of Apple's App Store Rules

The Next Web points to a recent thread in the Dropbox support forums revealing that a number of developers have been seeing their iOS apps with Dropbox integration being rejected by Apple. The apps have been rejected because users without the Dropbox iOS app installed on their devices who attempted to set up Dropbox integration were being redirected to a webpage where users could sign up for the service and purchase additional storage space.

That functionality runs afoul of Apple's review guidelines, which do not allow signups for paid services other than those available through Apple's In App Purchase to be accessible directly from the app. The rule makes it more difficult for creators of subscription and other paid content to avoid Apple's 30% cut of In App Purchases.

dropbox logo
As noted by MacStories, the Rule 11.13 Apple is citing in rejecting these application is not new, but developers running the Dropbox SDK version 1.2.1 which offered a way for users to get to paid signup pages were just recently beginning to experience issues with App Store review. As cited in one rejection notice sent to a developer:

11.13

We found that your app provides access to external mechanisms for purchases or subscriptions to be used in the app, which is not in compliance with the App Store Review Guidelines.

Specifically, your app enables to user to create accounts with Dropbox and Google.

For its part, Dropbox has moved quickly to address the issue on an interim basis, rolling out a new SDK version 1.2.2 that eliminates access to both account signups and paid subscription packages directly from apps with Dropbox integration. In terms of a longer-term solution, Dropbox reported to The Verge that it is "working with Apple to come up with a solution that still provides an elegant user experience."

Based on comments from Dropbox representatives in the developer support thread, it appears the company would at a minimum like to have a way for new users to create free Dropbox accounts so that they can be used in association with the Dropbox-enabled apps using the SDK. Dropbox appears to be very willing to make sure users signing up through this mechanism are not provided with a means to sign up for additional paid storage capacity, thereby avoiding the primary Apple's primary objection to mechanism circumventing In App Purchasing.

Top Rated Comments

HarryKeogh Avatar
142 months ago
Apple trying to get 30% of everything in the universe is getting tiresome.
Score: 62 Votes (Like | Disagree)
strausd Avatar
142 months ago
Good. Developers should be implementing iCloud into their apps, not getting stuck in the past.
Dropbox is a much more versatile cloud storage solution than iCloud. I have 20+GB of free storage through referrals and I can store all my most important documents and work files on there no matter what file type they are. It also provides an easy way to share those files. How is that stuck in the past?
Score: 48 Votes (Like | Disagree)
dagamer34 Avatar
142 months ago
And this is good for users how?
Score: 44 Votes (Like | Disagree)
kevinof Avatar
142 months ago
And how would that help you share documents with your co-workers? Oh yeah they would have to be on icloud as well. Not all businesses choose Apple services because not all Apple services are the best.

Good. Developers should be implementing iCloud into their apps, not getting stuck in the past.
Score: 34 Votes (Like | Disagree)
gpat Avatar
142 months ago
This sucks. Dropbox integrated apps are invaluable for those needing productivity outside Apple's walled garden. iFiles and DropVox are only the first two I can think of.
Score: 29 Votes (Like | Disagree)
The Mercurian Avatar
142 months ago
Some of us don't want icloud.

If I couldn't integrate to my dropbox account via goodreader etc I'd sell my ipad and get an android tablet. Simple as.
Score: 24 Votes (Like | Disagree)

Popular Stories

iOS 16

iOS 16.4 for iPhone Nearing Launch With These 5 New Features

Monday March 20, 2023 11:50 am PDT by
Apple says iOS 16.4 is coming in the spring, which began this week. In his Sunday newsletter, Bloomberg's Mark Gurman said the update should be released "in the next three weeks or so," meaning a public release is likely in late March or early April. iOS 16.4 remains in beta testing and introduces a handful of new features and changes for the iPhone. Below, we have recapped five new features ...
apple park at night 1

Apple 'Tracking Employee Attendance' in Crackdown on Remote Working

Thursday March 23, 2023 3:41 am PDT by
Apple is tracking the attendance of its employees at offices using badge records in order to ensure they are coming in at least three times a week, according to Platformer's Zoë Schiffer. Since April 2022, Apple employees have been operating on a hybrid home/office work policy as part of a gradual return strategy following the pandemic, with staff required to work from the office at least...
iphone 14 pro max deep purple feature purple

iPhone 15 Pro Rumor Recap: 10 New Features and Changes to Expect

Thursday March 23, 2023 6:42 am PDT by
While the iPhone 15 series is still around six months away from launching, there have already been plenty of rumors about the devices. Many new features and changes have been rumored for the iPhone 15 Pro and iPhone 15 Pro Max in particular. Below, we have recapped 10 changes rumored for iPhone 15 Pro models that are not expected to be available on the standard iPhone 15 and iPhone 15 Plus:A1...
dynamic island

iPhone 15 Dynamic Island to Include New Integrated Proximity Sensor

Friday March 24, 2023 12:27 am PDT by
This year, all iPhone 15 models will include Apple's Dynamic Island that unifies the pill and hole cutouts at the top of the display, but there will also be a material change to the feature that wasn't included in the iPhone 14 Pro models. According to a new tweet by Apple industry analyst Ming-Chi Kuo, the proximity sensor on the iPhone 15 series will be integrated inside the Dynamic Island ...
maxresdefault

Nothing Launches $149 Ear (2) Wireless Earbuds to Compete With AirPods Pro 2

Wednesday March 22, 2023 9:48 am PDT by
Nothing today announced the launch of its second-generation wireless earbuds, the Nothing Ear (2), which offer many of the same features as Apple's AirPods Pro 2 at a lower price point. We went hands-on with the Ear (2) earbuds to see whether they're a viable alternative to the AirPods Pro 2 for those who want to save some cash. The Ear (2) earbuds are the successor to the Nothing Ear (1),...
voice isolation

iOS 16.4 Adds Voice Isolation for Cellular Phone Calls

Tuesday March 21, 2023 11:01 am PDT by
The iOS 16.4 update that is set to be released to the public in the near future includes voice isolation for cellular calls, according to notes that Apple shared today. Apple says that Voice Isolation will prioritize your voice and block out the ambient noise around you, making for clearer phone calls where you can better hear the person you're chatting with and vice versa. Voice...
TMobile Sprint

Apple Stops Allowing Sprint iPhone Activations, Removes Sprint References From Online Store

Thursday March 23, 2023 12:06 pm PDT by
Apple is no longer allowing customers who purchase an iPhone, cellular iPad, or Apple Watch to activate a device with now-defunct mobile carrier Sprint. Apple has also removed remaining references to Sprint from its online store. When checking out with a new purchase, Sprint is no longer an option for connectivity, a change that Apple appears to have implemented today. Prior to now, Sprint...
airpodsd 3 purple 4

iOS 16.4 Seemingly References New AirPods and AirPods Case

Tuesday March 21, 2023 11:43 am PDT by
The iOS 16.4 release candidate version that was provided to developers today appears to hint at a new set of AirPods that could be coming in the near future. According to @aaronp613, the beta features references to AirPods that have a model number of A3048 and an AirPods case with a model number of A2968. There have been no rumors that new AirPods are on the horizon, and it is early for...