iOS Apps with Dropbox Integration Running Afoul of Apple's App Store Rules

The Next Web points to a recent thread in the Dropbox support forums revealing that a number of developers have been seeing their iOS apps with Dropbox integration being rejected by Apple. The apps have been rejected because users without the Dropbox iOS app installed on their devices who attempted to set up Dropbox integration were being redirected to a webpage where users could sign up for the service and purchase additional storage space.

That functionality runs afoul of Apple's review guidelines, which do not allow signups for paid services other than those available through Apple's In App Purchase to be accessible directly from the app. The rule makes it more difficult for creators of subscription and other paid content to avoid Apple's 30% cut of In App Purchases.

dropbox logo
As noted by MacStories, the Rule 11.13 Apple is citing in rejecting these application is not new, but developers running the Dropbox SDK version 1.2.1 which offered a way for users to get to paid signup pages were just recently beginning to experience issues with App Store review. As cited in one rejection notice sent to a developer:

11.13

We found that your app provides access to external mechanisms for purchases or subscriptions to be used in the app, which is not in compliance with the App Store Review Guidelines.

Specifically, your app enables to user to create accounts with Dropbox and Google.

For its part, Dropbox has moved quickly to address the issue on an interim basis, rolling out a new SDK version 1.2.2 that eliminates access to both account signups and paid subscription packages directly from apps with Dropbox integration. In terms of a longer-term solution, Dropbox reported to The Verge that it is "working with Apple to come up with a solution that still provides an elegant user experience."

Based on comments from Dropbox representatives in the developer support thread, it appears the company would at a minimum like to have a way for new users to create free Dropbox accounts so that they can be used in association with the Dropbox-enabled apps using the SDK. Dropbox appears to be very willing to make sure users signing up through this mechanism are not provided with a means to sign up for additional paid storage capacity, thereby avoiding the primary Apple's primary objection to mechanism circumventing In App Purchasing.

Top Rated Comments

HarryKeogh Avatar
124 months ago
Apple trying to get 30% of everything in the universe is getting tiresome.
Score: 62 Votes (Like | Disagree)
strausd Avatar
124 months ago
Good. Developers should be implementing iCloud into their apps, not getting stuck in the past.
Dropbox is a much more versatile cloud storage solution than iCloud. I have 20+GB of free storage through referrals and I can store all my most important documents and work files on there no matter what file type they are. It also provides an easy way to share those files. How is that stuck in the past?
Score: 48 Votes (Like | Disagree)
dagamer34 Avatar
124 months ago
And this is good for users how?
Score: 44 Votes (Like | Disagree)
kevinof Avatar
124 months ago
And how would that help you share documents with your co-workers? Oh yeah they would have to be on icloud as well. Not all businesses choose Apple services because not all Apple services are the best.

Good. Developers should be implementing iCloud into their apps, not getting stuck in the past.
Score: 34 Votes (Like | Disagree)
gpat Avatar
124 months ago
This sucks. Dropbox integrated apps are invaluable for those needing productivity outside Apple's walled garden. iFiles and DropVox are only the first two I can think of.
Score: 29 Votes (Like | Disagree)
The Mercurian Avatar
124 months ago
Some of us don't want icloud.

If I couldn't integrate to my dropbox account via goodreader etc I'd sell my ipad and get an android tablet. Simple as.
Score: 24 Votes (Like | Disagree)

Related Stories

studio buds family

Beats Studio Buds Debuting Today With Active Noise Cancellation, Stemless Design, and More for $150

Monday June 14, 2021 8:00 am PDT by
We've seen a lot of teasers about the Beats Studio Buds over the past month since they first showed up in Apple's beta software updates, and today they're finally official. The Beats Studio Buds are available to order today in red, white, and black ahead of a June 24 ship date, and they're priced at $149.99. The Studio Buds are the first Beats-branded earbuds to truly compete with AirPods...
airtag in hand

Apple Enhancing AirTags Anti-Stalking Measures With Android App and Shorter Sound Intervals

Thursday June 3, 2021 11:10 am PDT by
Apple is enhancing AirTags security to prevent stalking using the Bluetooth devices, Apple told CNET today. Apple is already sending out over-the-air updates to AirTags that will shorten the amount of time before an unknown AirTag alerts you if it is in your possession. At the current time, AirTags play a sound after three days of being away from their owner. After the update, AirTags will...
maxresdefault

Here's How Apple's New iPhone to iPhone Data Migration Feature Works in iOS 12.4

Tuesday July 23, 2019 1:20 pm PDT by
Apple this week released iOS 12.4, the newest version of iOS 12 available for iPhones and iPads. One of the new features in iOS 12.4 is an updated data migration option that uses device to device transfers rather than relying on iCloud. Apple didn't provide much information on the new data migration feature, so we thought we'd check it out in our latest YouTube video. Subscribe to the ...
youtube apple tv

YouTube Discontinuing 3rd-Generation Apple TV App, AirPlay Still Available

Wednesday February 3, 2021 3:09 pm PST by
YouTube is planning to stop supporting its YouTube app on the third-generation Apple TV models, where YouTube has long been available as a channel option. A 9to5Mac reader received a message about the upcoming app discontinuation, which is set to take place in March.Starting early March, the YouTube app will no longer be available on Apple TV (3rd generation). You can still watch YouTube on...
macos catalina legacy system extension alert

Apple Begins Warning Users That 'Legacy System Extensions' Won't Work With a Future Version of macOS

Wednesday March 25, 2020 9:53 am PDT by
Apple has shared a new support document that indicates kernel extensions — which it calls "legacy system extensions" — will not be compatible with a future version of macOS because they "aren't as secure or reliable as modern alternatives."System extensions are a category of software that works in the background to extend the functionality of your Mac. Some apps install kernel extensions, which...
os x mountain lion macs 16x9 2

Apple Makes OS X Lion and Mountain Lion Free to Download

Wednesday June 30, 2021 12:19 pm PDT by
Apple recently dropped the $19.99 fee for OS X Lion and Mountain Lion, making the older Mac updates free to download, reports Macworld. Apple has kept OS X 10.7 Lion and OS X 10.8 Mountain Lion available for customers who have machines limited to the older software, but until recently, Apple was charging $19.99 to get download codes for the updates. As of last week, these updates no...
airtag precision finding

AirTag Includes U1 Chip for 'Precision Finding' Feature

Tuesday April 20, 2021 12:11 pm PDT by
Apple's long-awaited AirTag was finally unveiled today, and as expected, the small circle-shaped accessories can be attached to items like wallets, keys, and more to allow them to be tracked in the Find My app. As was rumored ahead of release, each AirTag is equipped with a U1 chip, and on devices that also have U1 chips, there's a Precision Finding feature. U1 Ultra Wideband chips are...
iOS 15 General Feature Yellow

Everything New in iOS 15 Beta 6: SharePlay Disabled, Safari Redesigned and More

Tuesday August 17, 2021 2:12 pm PDT by
Apple released the sixth beta of iOS 15 just a week after the fifth beta, but the new update brings some of the most significant tweaks that we've seen to iOS 15 during the beta testing period. Safari Redesign Apple in iOS 15 beta 6 has added a toggle to move the Safari address bar to the top of the interface, which returns Safari to an iOS 14-like design and mitigates all of the Safari...
m1 macbook air

Kuo: Mini-LED MacBook Air Coming in Mid-2022

Thursday July 22, 2021 7:48 pm PDT by
Apple will release a new version of the MacBook Air around the middle of 2022, Apple analyst Ming-Chi Kuo said today in note to investors seen by MacRumors. The upcoming MacBook Air will feature a 13.3-inch mini-LED display, which would make it the second Mac to gain mini-LED technology after the 2021 MacBook Pro, which is rumored to include a mini-LED display and is expected to launch later ...
2016 macbook pro flexgate b

Apple Faces Another Class-Action MacBook Pro ‘Flexgate’ Lawsuit

Thursday August 20, 2020 6:43 am PDT by
Another class-action complaint has been lodged against Apple, which claims that the company was aware of a MacBook Pro design flaw that caused some devices to have backlight display issues (via Apple Insider). The so-called "flexgate" problem was present in some MacBook Pro models manufactured between 2016 and 2017. The problem appears as dark patches along the bottom of the MacBook Pro's...