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Apple Launches Exchange Program for 5W European USB Power Adapter

Apple today launched a exchange program in 36 countries for certain models of its 5W European USB power adapter, which the company says may overheat and pose a safety risk in some cases, reports German site iFun (Google Translate).

apple_5w_european_adapter
The affected adapters, which are identified as Model A1300, originally came with iPhone 3GS, iPhone 4, and iPhone 4S models that shipped from October 2009 to September 2012. Apple is allowing users to bring in the affected adapters to an Apple Retail Store or participating Apple Authorized Service Provider, and will give a new adapter after a corresponding iPhone serial number is verified.

The program differs from Apple's third-party USB charger takeback program, which launched last year in over thirty countries. That program allows users to trade-in a third-party USB charger for a discount on an official Apple charger, and was created following the electrocution of a Chinese woman that may have been caused counterfeit iPhone charger.

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7 weeks ago

Still confused.

Not entirely sure what could be confusing about reading a model number...
Rating: 8 Votes
7 weeks ago
Just had a look, not affected, but needed an electron microscope to read the number!
Rating: 4 Votes
7 weeks ago
Is this the new Mac mini?
Rating: 4 Votes
7 weeks ago

I have one of those iPhones but my adaptor looks nothing like the illustration - it certainly doesn't have a rhomboid shape but is the old block shape like the one the first iPhone shipped with in Europe.


I don't know about Switzerland, but in Germany the adapters that shipped with 3GS and later look exactly like this.

It looks like your graphic artist created an illustration of what his charger looked like (using a US model) and linked it with an article about a European model. I mean, Europe is just like Kansas, isn't it?


Are we talking about the illustration they copied straight from Apple's exchange website (http://www.apple.com/uk/support/usbadapter-european/)?
Rating: 3 Votes
7 weeks ago
That redesign of the "CE" though! Newsworthy because graphic design tickles my fancy.

Now it is consistent and harmonious with the other icons.
Rating: 3 Votes
7 weeks ago

I got one of those, I guess I should go and get a new one. Although I have been using it for 2 years so far and no problems...


It is foolish to think you will be OK just because it hasn't overheated over the last two years. You should get it replaced as should anyone that has an affected adapter. Don't take chances.
Rating: 2 Votes
7 weeks ago
Next recall must be this disaster:

https://discussions.apple.com/thread/4766577?tstart=0
Rating: 2 Votes
7 weeks ago

Next recall must be this disaster:

https://discussions.apple.com/thread/4766577?tstart=0


Apple has no disasters, everything is perfect and any problems are caused by user error or overbearing fascist stalinist liberal conservative socialist communist libertarian governments.
Rating: 2 Votes
7 weeks ago
I once had to replace Apple headphones that I bought without a device under warranty.

They just wanted *any* device serial number (even from a MacBook), because I guess that's how they connect the "repair" to your customer data or maybe that's how their internal accounting works.

It sounded like I could have gotten it replaced without any serial number, too, but then they couldn't have done it automatically through their system (maybe requiring permission from the manager or something).
Rating: 1 Votes
7 weeks ago
Now time to put the green dot on the good ones
Rating: 1 Votes

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