apple data and privacyApple now allows its customers to download a copy of their personally identifiable data from Apple apps and services. This can include purchase or app usage history, Apple Music and Game Center statistics, marketing history, AppleCare support history, and any data stored on Apple servers, including the likes of calendars, photos, and documents.

This article outlines the steps you need to take to request a copy of your data from Apple. As of writing, the service is available to customers in the United States, Canada, Australia, New Zealand, the European Union, Iceland, Liechtenstein, Norway, and Switzerland. If you live in a country or region that's not listed above, you can still contact Apple to request a copy of your data.

Apple promises to fulfill all data requests within seven days. Bear in mind that the size of the data download depends on the items that you choose to include (iCloud Photo Libraries can be several gigabytes, for example), but Apple will divide it into multiple files to make the download more manageable.

How to Request a Copy of Your Apple Account Data

  1. Open a web browser on your Mac, PC, or iPad, and navigate to privacy.apple.com. (Note: this procedure won't work on an iPhone).

  2. Enter your Apple ID email and password, and authorize two-factor authentication on another device if prompted.
    get a copy of your apple data

  3. On the Apple ID & Privacy page, click Continue.
    get a copy of your apple data5

  4. Under "Get a copy of your data", click Get Started.
    get a copy of your apple data3

  5. On the next page you'll see a list of data categories. Click the selection box next to each category that you want include in your download. You can refine inclusions from certain categories by clicking Show more to reveal sub-categories of data, or click Select All to include all your information.
    get a copy of your apple data2

  6. Click Continue.

  7. Using the dropdown menu on the next page, choose a maximum file size that you want to download (1GB, 2GB, 5GB, 10GB, or 25GB). Apple divides the data into files of this size or smaller. You can review your selection below the dropdown.
    get a copy of your apple data1

  8. Click Complete Request to confirm.

Apple will email you to let you know it is preparing your data, with a reminder that this process can take up to seven days. As a security measure, Apple uses this time to verify that the request was made by you.

applepreparingdatafordownload
You can view and check check the status of your request at any time by visiting privacy.apple.com/account.

Top Rated Comments

MasterMac Avatar
55 months ago
So i just logged in on my iMac and straight away i get warning messages sent to my iPhone, iPad, and the same iMac i'm actually using, stating that a new device has signed into my account. It then gives me a two-factor authorisation code on the iMac that i'm currently using to input into the iMac i'm currently using.

I've had this iMac for 8 years....
You're missing the point where the login was done on a trusted device. The entire point of two factor authentication is something you know and something you have. If Apple considers the iMac trusted, then why is it asking for a PIN?

Imagine if someone else gained access to the iMac via their creds. What good is two factor if the PIN is sent to the intruder so they can just enter it?
I had the same bug, its sending me the code on the same machine it is asking me for... Very unsafe.
[doublepost=1527083880][/doublepost]

The code should not be sent to the same device! It should be sent to my iPhone or iPad, not the same machine I was using. Imagine someone else like a thief using my Mac and the code is sent straight to him!
The reason for this is that a browser does not have access to the "trusted device" data that is set up in your iCloud settings on your computer. It's, in effect, sandboxed away from all of that. This is why you get a pop up notification with the code when you're signing into an Apple webpage. Whether you're using Safari, Chrome, or Firefox, the only way a browser can send the "I'm a trusted device" flag is via a cookie, which it won't have the first time you log in.

You can test out the same behavior on iOS. Open up Safari on your iPhone or iPad, and go sign into http://appleid.apple.com. It will show a popup right there on the iOS device you're trying to sign into... for the same reason: the browser can't send the necessary "trusted device" settings the first time.
Score: 10 Votes (Like | Disagree)
belvdr Avatar
55 months ago
That’s how two factor authorization works. You attempt a log in and Apple sends an authorization code to your trusted devices to make sure the login attempt is from you. This method prevents a bad actor from getting into your account from an untrusted device even if they know your password.

You can read about it here: https://support.apple.com/en-us/HT204915
You're missing the point where the login was done on a trusted device. The entire point of two factor authentication is something you know and something you have. If Apple considers the iMac trusted, then why is it asking for a PIN?

Imagine if someone else gained access to the iMac via their creds. What good is two factor if the PIN is sent to the intruder so they can just enter it?
Score: 10 Votes (Like | Disagree)
Krayzkat Avatar
55 months ago
It’s not a bug. Your iMac is a known, trusted device, registered to your AppleID. An ATM on the street corner isn’t.
Well if it was a known trusted device (which it should be after 8 years) why was it asking for an authorisation code?
Score: 8 Votes (Like | Disagree)
belvdr Avatar
55 months ago
Read Apple’s web page again. Nobody else can use their credentials to use your stuff or login to your account. Other people with accounts on your machine can’t get into your account nor will they see the two factor authorization code. Sending an authorization code to your trusted devices is another level of security. You have to keep your personal login credentials to yourself or all bets are off. If you let other people use your trusted devices and share your password, then they can do anything they want with your stuff.
You are missing the point. What is the advantage of sending a PIN to a trusted device to ensure its trusted?

A PIN should not be sent to a device that is requesting access. It's the same as trusting the password only.
Score: 7 Votes (Like | Disagree)
Krayzkat Avatar
55 months ago
Guys I’m not complaining i am merely highlighting what must surely be a bug.

Tell me what the point of sending a device authorisation code to the actual device that is in question?

Imagine visiting an ATM at a bank and when you put your card in it asks for the PIN number but at the same time shows on the screen what the PIN number is.....
Score: 7 Votes (Like | Disagree)
Krayzkat Avatar
55 months ago
You're missing the point where the login was done on a trusted device. The entire point of two factor authentication is something you know and something you have. If Apple considers the iMac trusted, then why is it asking for a PIN?

Imagine if someone else gained access to the iMac via their creds. What good is two factor if the PIN is sent to the intruder so they can just enter it?
I agree that doesn’t make sense. The two factor should use another trusted device to show the pin, not the computer who is requesting the pin. I can’t say I’ve had that happen. My MacBook will send a pin to my phone or iPad but not to itself. Same with the iPhone and iPad. They won’t send it to themselves but to another trusted device. Very odd indeed
You are missing the point. What is the advantage of sending a PIN to a trusted device to ensure its trusted?

A PIN should not be sent to a device that is requesting access. It's the same as trusting the password only.
I had the same bug, its sending me the code on the same machine it is asking me for... Very unsafe.
[doublepost=1527083880][/doublepost]

The code should not be sent to the same device! It should be sent to my iPhone or iPad, not the same machine I was using. Imagine someone else like a thief using my Mac and the code is sent straight to him!
Exactly!

Why can’t the other people see what seems to be common sense?

Are the people who say it’s working as intended mis-reading everything in their hurry to defend Apple?
Score: 6 Votes (Like | Disagree)

Popular Stories

iPhone 14 Dummies 1 Feature

Everything Rumored for Apple's September Event: iPhone 14, Apple Watch Pro and More

Friday August 12, 2022 2:34 pm PDT by
There's just about a month to go until Apple holds its annual September event focusing on new iPhone and Apple Watch models. We thought we'd take a quick look at everything that's rumored for Apple's September event to give MacRumors readers a rundown on what to expect when the first fall event rolls around. iPhone 14 The iPhone 14 can probably be described more as an "iPhone 13S" because...
airpods pro black background

AirPods Pro 2: Five New Features and Improvements to Expect

Sunday August 14, 2022 3:28 pm PDT by
Apple's second-generation AirPods Pro are finally nearing launch, with a release expected later this year. If you are considering upgrading to the new AirPods Pro once they are released, keep reading for a list of five new features to expect. In addition to all-new features, the second-generation AirPods Pro will likely adopt some features added to the standard AirPods last year. H2 Chip ...
z fold 4 1

Hands-On With Samsung's Latest Foldable Smartphones, the Galaxy Z Fold and Z Flip

Friday August 12, 2022 12:46 pm PDT by
Samsung this week launched its fourth-generation foldable devices, the $1,000 Galaxy Z Flip and the $1,800 Galaxy Z Fold. Though there's no sign of a comparable Apple foldable device on the horizon, rumors suggest prototypes are in the works, so we thought we'd take a look at Samsung's newest smartphones to see what Apple needs to measure up to when a foldable iPhone does come out. Subscribe ...
top stories 13aug2022

Top Stories: New Battery Percentage Icon in iOS 16, USB-C AirPods Rumor, and More

Saturday August 13, 2022 6:00 am PDT by
This week brought some shocking news for iOS 16 beta testers, with Apple bringing back the iPhone battery percentage to the status bar after a number of years. Other news and rumors this week included word that Apple has started recording portions of its media event planned for next month to introduce the iPhone 14 and Apple Watch Series 8, claims about iPhone 14 Pro pricing and Apple's...
iCloud General Feature

Apple Remains Silent About Plans to Detect Known CSAM Stored in iCloud Photos

Saturday August 13, 2022 1:52 pm PDT by
It has now been over a year since Apple announced plans for three new child safety features, including a system to detect known Child Sexual Abuse Material (CSAM) images stored in iCloud Photos, an option to blur sexually explicit photos in the Messages app, and child exploitation resources for Siri. The latter two features are now available, but Apple remains silent about its plans for the CSAM...
apple watch se

Apple Watch SE vs. Apple Watch Series 8: New Features to Expect If You've Waited to Upgrade

Monday August 15, 2022 2:44 am PDT by
The Apple Watch SE was announced in September 2020 and has been a popular Apple Watch model for customers looking for their first smartwatch or an affordable Apple Watch. Apple Watch SE customers may be wondering, however, what's in store for them with the upcoming Apple Watch Series 8 and what new features they can expect. Continue reading to find out. Apple Watch SE vs. Apple Watch Series ...