Apple Sheds More Light on iOS 17.5 Bug That Resurfaced Deleted Photos

Last week, some iPhone users reported that Apple's iOS 17.5 update had introduced a bug that caused old photos that were deleted to reappear in the Photos app. Apple quickly released an iOS 17.5.1 update to fix the issue, but for many users, its explanation of "database corruption" in the release notes was all too brief, and did little to allay concerns about the privacy of their data.

iOS 17
Apple has now offered more details on the problem and what caused it. Speaking to 9to5Mac, Apple reportedly said the issue had nothing to do with iCloud Photos, and the company never had access to the deleted photos. Rather, a corrupted database entry on affected devices was the cause of deleted photos reappearing. In other words, the deleted images that were restored resided locally and never left those devices.

Apple said that in some rare cases iOS 17.5 had inadvertently restored files from the corrupted data and repopulated the Photos app with the deleted images. Apple claimed the issue affected a small number of users and a small number of photos.

To explain reports that some restored photos were very old, Apple said that in some cases the corrupted data may have been copied from one device to another when restoring a local backup, performing a device-to-device transfer, or restoring an iCloud device backup (i.e. not involving iCloud Photos).

One claim that was posted on Reddit, which has since been deleted, alleged that the user's photos reappeared on an iPad that had been erased and sold to a friend. Apple said that this could not have been the case if the user had wiped the device prior to sale using the Erase All Content and Settings option found in Settings ➝ General ➝ Transfer or Reset. Either the user had not performed this necessary step, or the claim was false.

Notably, Apple's iOS 17.5.1 update to rectify the issue does not remove any previously deleted photos that reappeared after updating to iOS 17.5. Affected users will therefore need to manually delete these images again, and they will be moved to the Recently Deleted album in the Photos app, where they will remain for 30 days. Recently deleted photos in this folder can also be immediately deleted by choosing Delete from All Devices.

Popular Stories

iPhone 17 Plus Feature

iPhone 17 Lineup Specs Detail Display Upgrade and New High-End Model

Monday July 22, 2024 4:33 am PDT by
Key details about the overall specifications of the iPhone 17 lineup have been shared by the leaker known as "Ice Universe," clarifying several important aspects of next year's devices. Reports in recent months have converged in agreement that Apple will discontinue the "Plus" iPhone model in 2025 while introducing an all-new iPhone 17 "Slim" model as an even more high-end option sitting...
iPhone SE 4 Vertical Camera Feature

iPhone SE 4 Production Will Reportedly Begin Ramping Up in October

Tuesday July 23, 2024 2:00 pm PDT by
Following nearly two years of rumors about a fourth-generation iPhone SE, The Information today reported that Apple suppliers are finally planning to begin ramping up mass production of the device in October of this year. If accurate, that timeframe would mean that the next iPhone SE would not be announced alongside the iPhone 16 series in September, as expected. Instead, the report...
Generic iPhone 17 Feature With Full Width Dynamic Island

Kuo: Ultra-Thin iPhone 17 to Feature A19 Chip, Single Rear Camera, Semi-Titanium Frame, and More

Wednesday July 24, 2024 9:06 am PDT by
Apple supply chain analyst Ming-Chi Kuo today shared alleged specifications for a new ultra-thin iPhone 17 model rumored to launch next year. Kuo expects the device to be equipped with a 6.6-inch display with a current-size Dynamic Island, a standard A19 chip rather than an A19 Pro chip, a single rear camera, and an Apple-designed 5G chip. He also expects the device to have a...
iPhone 17 Plus Feature Purple

These 5 Features Will Make the iPhone 17 the Biggest Update in Years

Monday July 22, 2024 4:02 pm PDT by
The upcoming iPhone 16 models that we're expecting to see in September are going to be quite similar to the iPhone 15 models, but rumors suggest that Apple is making big changes in 2025. We've been hearing hints of an all-new device in the iPhone lineup, and it may be the most expensive iPhone Apple has offered to date. New 'Slim' Design Rumors have taken to referring to the new iPhone 17...
iOS 18 on iPhone Feature

Everything New in iOS 18 Beta 4

Tuesday July 23, 2024 1:08 pm PDT by
Apple released the fourth beta of iOS 18 today, introducing small changes to a number of features throughout the operating system. There are no big additions in this beta, but Apple is continuing to refine existing settings and design choices. Apple plans to continue updating iOS 18 over the next few months, with the update set to be released this fall. We've rounded up all of the changes...
iPhone SE 4 Thumb 1

iPhone SE 4 Rumored to Launch Early Next Year With OLED Display, 48MP Camera, and More

Monday July 22, 2024 7:22 am PDT by
The fourth-generation iPhone SE will offer a series of major upgrades over the current model, the leaker known as "Ice Universe" claims. The information was listed in a post on Weibo, which also detailed the specifications of the iPhone 17 lineup. As previously rumored, the fourth-generation iPhone SE is expected to feature Face ID and USB-C, marking a major upgrade from current and previous ...
iPhone 17 Plus Feature Purple

iPhone 17 Rumored to Feature Mechanical Aperture

Tuesday July 23, 2024 9:32 am PDT by
Apple is planning to release at least one iPhone 17 model next year with mechanical aperture, according to a report published today by The Information. The mechanical system would allow users to adjust the size of the iPhone 17's aperture, which refers to the opening of the camera lens through which light enters. All existing iPhone camera lenses have fixed apertures, but some Android...

Top Rated Comments

EmotionalSnow Avatar
9 weeks ago

Really not a satisfactory response from Apple's side. I guess we'll never know the whole truth.
Huh? What else do you want them to say?

This is all there is to the story. I know because somebody on Twitter posted the actual code change made with the update fixing this bug.
Score: 61 Votes (Like | Disagree)
dz5b609 Avatar
9 weeks ago

Really not a satisfactory response from Apple's side. I guess we'll never know the whole truth.
If you know anything about data and data deletion then what Apple said is a clear enough answer as to what happened. If you think deleting a file means it's gone from your storage (on any kind of device) then yeah nothing will be satisfactory.
Score: 37 Votes (Like | Disagree)
aevan Avatar
9 weeks ago

Really not a satisfactory response from Apple's side. I guess we'll never know the whole truth.
If you’re into conspiracy theories, then no. Otherwise - you now know pretty much all you need to know.
Score: 32 Votes (Like | Disagree)
adrianjagielak Avatar
9 weeks ago

Care to share?
[MEDIA=twitter]1793205370900693330[/MEDIA]
Score: 31 Votes (Like | Disagree)
vegetassj4 Avatar
9 weeks ago
Great, there goes the “Honey, that’s not my mistress, that’s a bug in the iPhone Photos“ excuse.
Score: 29 Votes (Like | Disagree)
Sheepish-Lord Avatar
9 weeks ago

Took them a week to respond which is a lot of time to clarify such bug.
You have to investigate stuff like this before putting out a response.
Score: 28 Votes (Like | Disagree)