Microsoft Investigating Outlook Outage Affecting Users in the United States [Update: Fixed]

Update: Microsoft says that it has "applied mitigation throughout the affected infrastructure, and we're starting to see gradual recovery," although there are still some sporadic reports of issues accessing email.

Update 2: Microsoft now says "availability is at 99.9%, with full restoration almost complete."


Microsoft says it is investigating a problem with its Outlook email service after users in the United States started reporting issues when accessing, sending, or searching emails.

microsoft outlook on mac
DownDetector lists close to 2,000 incidents reported by users trying to access the platform since around 11.00 p.m. Eastern Time, with a drop in incidents reported by the early hours of Tuesday.

"Users primarily hosted in the North American region attempting to access Outlook.com may be unable to send, receive, or search email. Additional functionality such as Calendar consumed by other services such as Microsoft Teams would also be affected," said Microsoft in an update on its status page.

The company tweeted that a "recent change" was contributing to the cause of impact, and it is working on potential solutions to restore the service's availability. We'll update this article when the outage is reported as fixed.

Popular Stories

iphone 16 pro ghost hand

5 Reasons to Skip This Year's iPhone 17 Pro

Thursday July 10, 2025 4:54 am PDT by
Apple will launch its new iPhone 17 series in two months, and the iPhone 17 Pro models are expected to get a new design for the rear casing and the camera area. But more significant changes to the lineup are not expected until next year, when the iPhone 18 models arrive. If you're thinking of trading in your iPhone for this year's latest, consider the following features rumored to be coming...
apple wallet drivers license feature iPhone 15 pro

Apple Says iPhone Driver's Licenses Will Expand to These 8 U.S. States

Tuesday July 8, 2025 11:26 am PDT by
In select U.S. states, residents can add their driver's license or state ID to the Wallet app on the iPhone and Apple Watch, providing a convenient and contactless way to display proof of identity or age at select airports and businesses, and in select apps. Unfortunately, this feature continues to roll out very slowly since it was announced in 2021, with only nine U.S. states, Puerto Rico,...
macbook pro blue green

M5 MacBook Pro No Longer Coming in 2025

Thursday July 10, 2025 12:38 pm PDT by
Apple does not plan to refresh any Macs with updated M5 chips in 2025, according to Bloomberg's Mark Gurman. Updated MacBook Air and MacBook Pro models are now planned for the first half of 2026. Gurman previously said that Apple would debut the M5 MacBook Pro models in late 2025, but his newest report suggests that Apple is "considering" pushing them back to 2026. Apple is now said to be...
iPhone 17 Pro in Hand Feature Lowgo

Leaker Reveals Amount of RAM in iPhone 17 Through iPhone 17 Pro Max

Wednesday July 9, 2025 8:08 am PDT by
Three out of four iPhone 17 models will feature more RAM than the equivalent iPhone 16 models, according to a new leak that aligns with previous rumors. The all-new iPhone 17 Air, the iPhone 17 Pro, and the iPhone 17 Pro Max will each be equipped with 12GB of RAM, according to Fixed Focus Digital, an account with more than two million followers on Chinese social media platform Weibo. The...
apple tv 4k new orange

New Apple TV Expected Later This Year With These New Features

Saturday July 12, 2025 3:09 pm PDT by
A new Apple TV is expected to be released later this year, and a handful of new features and changes have been rumored for the device. Below, we recap what to expect from the next Apple TV, according to rumors. Rumors Faster Wi-Fi Support The next Apple TV will be equipped with Apple's own combined Wi-Fi and Bluetooth chip, according to Bloomberg's Mark Gurman. He said the chip supports ...
iPhone 17 Pro in Hand Feature Lowgo

iPhone 17 Pro to Reverse iPhone X Design Decision

Monday July 7, 2025 9:46 am PDT by
Since the iPhone X in 2017, all of Apple's highest-end iPhone models have featured either stainless steel or titanium frames, but it has now been rumored that this design decision will be coming to an end with the iPhone 17 Pro models later this year. In a post on Chinese social media platform Weibo today, the account Instant Digital said that the iPhone 17 Pro models will have an aluminum...
Foldable iPhone 2023 Feature 1

Foldable iPhone Display Production Begins Ahead of Launch Next Year

Wednesday July 9, 2025 10:59 pm PDT by
Production of foldable OLED displays for Apple's first foldable iPhone have begun ahead of its expected launch next year, Korea's ETNews reports. The first foldable iPhone's displays are being produced by Samsung Display, who are establishing a production line dedicated to the upcoming Apple device its A3 factory in Asan, Chungcheongnam-do. The production line will make displays exclusively...
iphone 16 pro pro max

iPhone 17 Pro Models With BOE Displays Will Be Sold in China Only

Thursday July 10, 2025 11:59 pm PDT by
iPhone 17 Pro and iPhone 17 Pro Max models with displays made by BOE will be sold exclusively in China, according to a new report. Last week, it emerged that Chinese display manufacturer BOE was aggressively ramping up its OLED production capacity for future iPhone models as part of a plan to recapture a major role in Apple's supply chain. Now, tech news aggregator Jukan Choi reports...

Top Rated Comments

Danfango Avatar
32 months ago
Wonder if they laid off people who did the code reviews for whoever changed what they broke.
Score: 2 Votes (Like | Disagree)
Aston441 Avatar
32 months ago
I read that as
[HEADING=2]Microsoft Investigating Outlook Outrage [/HEADING]
which made perfect sense to me.
Score: 2 Votes (Like | Disagree)
ugahairydawgs Avatar
32 months ago
You have to appreciate the full embrace of corporate jargonism with a statement saying they "applied mitigation throughout the affected infrastructure".
Score: 2 Votes (Like | Disagree)
jonnysods Avatar
32 months ago
There's been strange intermittent issues with MS services for the past week for our clients. This is the dark side of cloud services I guess!
Score: 2 Votes (Like | Disagree)
MauiPa Avatar
32 months ago
did they try rebooting? the solution to every windows problem
Score: 1 Votes (Like | Disagree)
jonnysods Avatar
32 months ago

It's almost like they've made 1000's of workers & contractors redundant recently without adequately replacing them and their duties. Oh wait....
Haha this is probably a fair and accurate statement! Get rid of the people that actually provide the services that make the revenue.
Score: 1 Votes (Like | Disagree)