Microsoft Investigating Outlook Outage Affecting Users in the United States [Update: Fixed]

Update: Microsoft says that it has "applied mitigation throughout the affected infrastructure, and we're starting to see gradual recovery," although there are still some sporadic reports of issues accessing email.

Update 2: Microsoft now says "availability is at 99.9%, with full restoration almost complete."


Microsoft says it is investigating a problem with its Outlook email service after users in the United States started reporting issues when accessing, sending, or searching emails.

microsoft outlook on mac
DownDetector lists close to 2,000 incidents reported by users trying to access the platform since around 11.00 p.m. Eastern Time, with a drop in incidents reported by the early hours of Tuesday.

"Users primarily hosted in the North American region attempting to access Outlook.com may be unable to send, receive, or search email. Additional functionality such as Calendar consumed by other services such as Microsoft Teams would also be affected," said Microsoft in an update on its status page.

The company tweeted that a "recent change" was contributing to the cause of impact, and it is working on potential solutions to restore the service's availability. We'll update this article when the outage is reported as fixed.

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Top Rated Comments

Danfango Avatar
17 months ago
Wonder if they laid off people who did the code reviews for whoever changed what they broke.
Score: 2 Votes (Like | Disagree)
Aston441 Avatar
17 months ago
I read that as
[HEADING=2]Microsoft Investigating Outlook Outrage [/HEADING]
which made perfect sense to me.
Score: 2 Votes (Like | Disagree)
ugahairydawgs Avatar
17 months ago
You have to appreciate the full embrace of corporate jargonism with a statement saying they "applied mitigation throughout the affected infrastructure".
Score: 2 Votes (Like | Disagree)
jonnysods Avatar
17 months ago
There's been strange intermittent issues with MS services for the past week for our clients. This is the dark side of cloud services I guess!
Score: 2 Votes (Like | Disagree)
MauiPa Avatar
17 months ago
did they try rebooting? the solution to every windows problem
Score: 1 Votes (Like | Disagree)
jonnysods Avatar
17 months ago

It's almost like they've made 1000's of workers & contractors redundant recently without adequately replacing them and their duties. Oh wait....
Haha this is probably a fair and accurate statement! Get rid of the people that actually provide the services that make the revenue.
Score: 1 Votes (Like | Disagree)