Apple Stores Begin Same-Device Repairs for All iPhone 14 Models

Apple Stores and Apple Authorized Service Providers around the world are now able to complete same-unit repairs for all four iPhone 14 models, instead of having to replace the entire device, according to an internal memo obtained by MacRumors.

iPhone 14 iFixit

Image Credit: iFixit

The change came into effect last week, with Apple Stores and Apple Authorized Service Providers now able to order parts to complete iPhone 14 repairs in store. It is typical for parts to take a few weeks or months to become available for new Apple products.

Released in September, the standard iPhone 14 and iPhone 14 Plus are equipped with a removable back glass panel for easier repairs, making them the first models that can be opened from both the front and back sides since the iPhone 4S. The change does not extend to iPhone 14 Pro models, which can be opened from the front side only.

Apple Stores can replace the battery inside any iPhone 14 model for $99 in the U.S., up from $69 for previous models. Customers with AppleCare+ can get an iPhone battery replaced for free, but only if the battery retains less than 80% of its original capacity.

Apple's out-of-warranty service fees have also increased for select other iPhone 14 repairs. For example, in the U.S., Apple charges $379 to fix cracked glass on an iPhone 14 Pro Max's display, compared to $329 for the same repair on an iPhone 13 Pro Max. Apple's iPhone Repair and Service page outlines additional repair fees.

Related Roundup: iPhone 14
Related Forum: iPhone

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Top Rated Comments

TheYayAreaLiving ?️ Avatar
21 months ago

Wonder what the fastest claim ever was. Did someone literally drop it when unboxing it in the store?
Well this poor guy did. 0:20 :(

Score: 15 Votes (Like | Disagree)
vegetassj4 Avatar
21 months ago
My iPhone X had a battery that was far easier to remove than this. In fact, when it was time to replace, the battery swelled and the phone opened itself!
Score: 8 Votes (Like | Disagree)
antnythr Avatar
21 months ago
$379 to replace the glass! Wow that’s expensive!
Score: 6 Votes (Like | Disagree)
TheYayAreaLiving ?️ Avatar
21 months ago

What happens if you have AppleCare+ and request an express exchange instead of going to an Apple Store? I used to take advantage of that to get new device after a while to get a replacement without any usage marks
Looks like with AppleCare + you get unlimited accidental damage protection. I feel like this same-device repair is targeted at people who are not tech-savvy and regular consumers.

Attachment Image
Score: 4 Votes (Like | Disagree)
David1964 Avatar
21 months ago
People have broken their iPhone 14's already? They haven't been out 5 minutes! And there's me never needed an iPhone repair in 12 years of using them.For that reason I never buy AppleCare.
Score: 4 Votes (Like | Disagree)
AirunJae Avatar
21 months ago

“Just enjoy your phone and charge it any way you want” is no longer sounding like sage advice with $99 replacement batteries
It's still significantly cheaper than buying a new phone, so it probably holds true for most people.
Score: 3 Votes (Like | Disagree)