Apple Provides Tips for Charging Apple Watch Ultra With MagSafe Duo

In a support document updated today, Apple says customers who have an Apple Watch Ultra or another larger Apple Watch model with a 44mm, 45mm, or 49mm case size might need to adjust the angle of the MagSafe Duo Charger or lay it completely flat in order to ensure the charger makes a proper connection with the Apple Watch.

magsafe duo perspective feature
If an Apple Watch Ultra still won't connect reliably to the MagSafe Duo Charger, Apple says to try removing the watch's band before placing the watch on the charger.

As noted by Bloomberg's Mark Gurman last week, the Apple Watch Ultra is not included in the list of devices compatible with the MagSafe Duo Charger, likely due to its larger 49mm case size and bulkier design making it a poor fit. On the contrary, the new Apple Watch Series 8 is listed as compatible, as are all Apple Watch SE models.


Priced at $129, the MagSafe Duo is a foldable mat with both a MagSafe charger for iPhones and an Apple Watch magnetic charging puck. Apple released the accessory in late 2020, prior to the existence of 45mm and 49mm Apple Watch models. Note that the MagSafe Duo Charger cannot fast charge the Apple Watch Ultra, Series 8, or Series 7.

Related Roundup: Apple Watch 10
Buyer's Guide: Apple Watch (Caution)

Popular Stories

Apple Watch Ultra Night Mode Screen

Apple Watch Ultra 3 Launching Later This Year With Two Key Upgrades

Wednesday July 2, 2025 1:13 pm PDT by
The long wait for an Apple Watch Ultra 3 appears to be nearly over, and it is rumored to feature both satellite connectivity and 5G support. Apple Watch Ultra's existing Night Mode In his latest Power On newsletter, Bloomberg's Mark Gurman said that the Apple Watch Ultra 3 is on track to launch this year with "significant" new features, including satellite connectivity, which would let you...
iPhone 17 Pro in Hand Feature Lowgo

iPhone 17 Pro Coming Soon With These 14 New Features

Friday July 4, 2025 1:05 pm PDT by
Apple's next-generation iPhone 17 Pro and iPhone 17 Pro Max are just over two months away, and there are plenty of rumors about the devices. Below, we recap key changes rumored for the iPhone 17 Pro models. Latest Rumors These rumors surfaced in June and July:Apple logo repositioned: Apple's logo may have a lower position on the back of the iPhone 17 Pro models, compared to previous...
iPhone 17 Pro in Hand Feature Lowgo

iPhone 17 Pro Max Battery Capacity Leaked

Thursday July 3, 2025 5:40 am PDT by
The iPhone 17 Pro Max will feature the biggest ever battery in an iPhone, according to the Weibo leaker known as "Instant Digital." In a new post, the leaker listed the battery capacities of the iPhone 11 Pro Max through to the iPhone 16 Pro Max, and added that the iPhone 17 Pro Max will feature a battery capacity of 5,000mAh: iPhone 11 Pro Max: 3,969mAh iPhone 12 Pro Max: 3,687mAh...
airpods pro 2

AirPods Pro 3 to Help Maintain Apple's Place in Earbud Market Amid Increasing Low-Cost Competition

Thursday July 3, 2025 7:25 am PDT by
Apple's position as the dominant force in the global true wireless stereo (TWS) earbud market is expected to continue through 2025, according to Counterpoint Research. The forecast outlines a 3% year-over-year increase in global TWS unit shipments for 2025, signaling a transition from rapid growth to a more mature phase for the category. While Apple is set to remain the leading brand by...
apple silicon mac lineup 2024 feature purple m5

Apple's Upcoming Macs Listed in New Report

Thursday July 3, 2025 9:09 am PDT by
AppleInsider's Marko Zivkovic today shared a list of alleged identifiers for future Mac models, which should roll out over the next year or so. The report does not reveal anything too surprising, but it does serve as further evidence that Apple is seemingly working on new models of every Mac, including the MacBook Air, MacBook Pro, iMac, Mac mini, Mac Studio, and Mac Pro. Apple is...
iPhone 17 Pro Lower Logo Magsafe

iPhone 17 Pro's New MagSafe Design Revealed in Leaked Photo

Wednesday July 2, 2025 8:37 am PDT by
The upcoming iPhone 17 Pro and iPhone 17 Pro Max are rumored to have a slightly different MagSafe magnet layout compared to existing iPhone models, and a leaked photo has offered a closer look at the supposed new design. The leaker Majin Bu today shared a photo of alleged MagSafe magnet arrays for third-party iPhone 17 Pro cases. On existing iPhone models with MagSafe, the magnets form a...

Top Rated Comments

minik Avatar
37 months ago
I have one in the bedroom. Since I rarely need fast charging, it serves me well.
Score: 12 Votes (Like | Disagree)
fwmireault Avatar
37 months ago
This is an outdated product anyway. Can’t understand why this product still doesn’t support fast charging for Apple Watch 1 year after the S7 introduction. Time to update it
Score: 11 Votes (Like | Disagree)
nutmac Avatar
37 months ago
MagSafe Duo is a marvelous product but outdated and in need of update. At the very least, it should be redesigned to properly accommodate for bigger camera bump on the newer iPhones (13 and 14 series), fast charging for Apple Watch 7 and newer, and proper support for Apple Watch Ultra. While at it, the Lightning connector should be replaced with USB-C, allowing customers to travel with only the USB-C cables.
Score: 9 Votes (Like | Disagree)
CC77 Avatar
37 months ago
Ooof. This is an embarrassing and confusing mistake. What happened to “it just works?”
Score: 6 Votes (Like | Disagree)
TinyMito Avatar
37 months ago
Just set it 45 angle, the case will not interfere nor the band.
Score: 6 Votes (Like | Disagree)
loungefly2022 Avatar
37 months ago

I have one in the bedroom. Since I rarely need fast charging, it serves me well.
Same. I lay my phone and watch on them before bed, wake up the next day and I’m good until bed the next night. For the rare extremely heavy use day, I keep a phone charger in my office.
Score: 4 Votes (Like | Disagree)