Apple Investigating iPad mini 6 Charging Issues After iPadOS 15.5 Update
Apple is investigating user reports that the iPad mini 6 may stop charging after being updated to iPadOS 15.5, according to a memo sent to service providers and obtained by MacRumors.
In the memo sent to authorized service providers, Apple said that it's aware that some users may report the latest iPad mini as unable to charge after updating to iPadOS 15.5. Apple is advising that service providers and retail staff inform customers to restart the device as a temporary fix while the investigation is ongoing.
Crucially, Apple explicitly notes that a hardware replacement of the iPad or its battery will not solve the problem, confirming it's purely a software issue. Apple is currently beta testing iPadOS 15.6, which may solve the problem when it's released to the public.
Several iPad mini 6 owners have reported charging issues after updating to the latest iPadOS update on the MacRumors and Apple Support forums (1, 2, 3, 4).
Related Stories
In an internal memo obtained by MacRumors earlier this month, Apple said it was investigating an issue where some sixth-generation iPad mini units may fail to charge after being updated to iPadOS 15.5. Now, the issue has been fixed with a software update.
Apple today released iPadOS 15.6 with a fix for an issue where the sixth-generation iPad mini may not detect a charger or other USB-C...
Tuesday September 27, 2022 4:40 am PDT by
Sami FathiApple is rolling out a new policy for the sixth-generation iPad mini that will allow customers to get their batteries replaced without being given a replacement device.
Currently, if an iPad customer wants to get their battery replaced, Apple Stores, authorized service providers, and repair centers will give those customers a replacement device instead of simply swapping out the battery in...
Wednesday September 14, 2022 10:06 am PDT by
Juli CloverApple today seeded another beta of the upcoming iPadOS 16.1 software to developers for testing purposes, with the beta coming three weeks after the initial iPadOS 16.1 beta was seeded out.
Registered developers can download the iPadOS 16 profile from the Apple Developer Center, and once installed, the beta will be available over the air.
Apple has opted to delay the launch of iPadOS 16 in ...
Apple today seeded the first beta of an upcoming iPadOS 16.1 update to developers for testing purposes, with the software available alongside the standard iOS 16 seventh beta that was provided today.
Registered developers can download the iPadOS 16 profile from the Apple Developer Center, and once installed, the beta will be available over the air.
Apple has decided to delay the launch of ...
Apple this week seeded the first beta of iPadOS 16.1 to developer testers, despite iPadOS 16.0 not yet being released, confirming that this year's major iPad software update is set to be delayed.
Upon seeding the first beta of iPadOS 16.1 to developers for testing purposes, Apple said that there will be no iPadOS 16.0 version at launch, with the company instead planning to release iPadOS...
Apple's 64GB Wi-Fi iPad mini 6 has hit $399.99 on Amazon, down from an original price of $499.00. We've seen this deal a few times in 2022, but it's rarely been available in stock for all colors of the iPad mini, as it is this week.
Note: MacRumors is an affiliate partner with some of these vendors. When you click a link and make a purchase, we may receive a small payment, which helps us keep...
Wednesday September 7, 2022 11:47 am PDT by
Sami FathiApple today confirmed on its website that iPadOS 16 and macOS Ventura will launch in October.
iPadOS 16 and macOS Ventura pages on Apple's website confirm that both software updates will be released in October. On a related note, Apple says new AirPods Pro features such as Personalized Spatial Audio profiles and Find My support for the charging case will be available when iPadOS 16 and macOS ...
Apple today released iOS 15.6 and iPadOS 15.6, the sixth major updates to the iOS and iPadOS 15 operating systems that were initially released in September 2021. iOS 15.6 and iPadOS 15.6 come around two months after the launch of iOS 15.5 and iPadOS 15.5.
The iOS 15.6 and iPadOS 15.6 updates can be downloaded for free and the software is available on all eligible devices over-the-air in the...
Popular Stories
The iPhone 14 Pro and Pro Max introduce some major improvements in camera technology, adding a 48-megapixel lens and low-light improvements across all lenses with the new Photonic Engine. We've spent the last week working on an in-depth comparison that pits the new iPhone 14 Pro Max against the prior-generation iPhone 13 Pro Max to see just how much better the iPhone 14 Pro Max can be.
Subscrib ...
Thursday September 29, 2022 12:38 pm PDT by
Juli CloverTony Blevins, Apple's vice president of procurement, is set to depart the company after he made a crude comment about his profession in a recent TikTok video, reports Bloomberg.
Blevins was in a video by TikTok creator Daniel Mac, who was doing a series on the jobs of people he spotted with expensive cars. After seeing Blevins in an expensive Mercedes-Benz SLR McLaren, Mac asked Blevins what ...
Wednesday September 28, 2022 4:27 pm PDT by
Juli CloverThe Dark Sky weather app that's owned by Apple is no longer available for download in the U.S. App Store, suggesting that it has been removed ahead of schedule.
Apple acquired Dark Sky back in March 2020 and has since incorporated elements of the app into the Weather app available on the iPhone (and soon, the iPad).
Dark Sky remained available for purchase as a standalone weather app...
The third beta of iOS 16.1 that was released earlier this week expands the Adaptive Transparency feature introduced with the second-generation AirPods Pro to the original AirPods Pro.
As noted on Reddit, first-generation AirPods Pro owners who also have the AirPods beta software will now see an "Adaptive Transparency" toggle in the AirPods section of the Settings app. The 5A304A beta...
Thursday September 29, 2022 7:26 am PDT by
Sami FathiSpeaking at Università Degli Studi di Napoli Federico II in Naples, Italy, Apple CEO Tim Cook said that not too long from today, people will wonder how they led a life without augmented reality, stressing the "profound" impact it will have on the not so distant future. At the university, Cook was awarded an Honorary Degree in Innovation and International Management and also sat down for a...
Thursday September 29, 2022 9:08 am PDT by
Sami FathiOne of the biggest new features in iOS 16 is a completely redesigned iPhone Lock Screen. The new Lock Screen is entirely customizable, letting you change the colors and fonts, add widgets and new wallpapers, and more to make your iPhone uniquely yours. Of course, even before iOS 16, you could customize your Lock Screen with a wallpaper of your choice. iOS 16 takes the Lock Screen wallpaper...
The Wall Street Journal's Joanna Stern recently traveled to Michigan to test Apple's new crash detection feature on the iPhone 14 and Apple Watch Ultra. In response, Apple provided some additional information about how the feature works.
Stern recruited Michael Barabe to crash his demolition derby car with a heavy-duty steel frame into two unoccupied vehicles parked in a junkyard — a 2003...
The iPhone 14 and iPhone 14 Pro models bring over a longstanding Mac feature, but the setting to enable it is off by default.
The feature, which is actually a new accessibility option, allows the iPhone to play a startup chime like the Mac. When enabled, the sound comes alongside a new shutdown chime.
The Mac has featured a startup chime since 1987's Macintosh II, and the iconic "bong"...
This week's best Apple deals focus on the AirPods Pro, AirPods Pro 2, and M2 MacBook Air, including numerous all-time low prices on these devices. You'll also find up to 50 percent off discounts on Anker and Eufy accessories on Amazon.
Note: MacRumors is an affiliate partner with some of these vendors. When you click a link and make a purchase, we may receive a small payment, which helps us...
Wednesday September 28, 2022 10:22 am PDT by
Juli CloverApple has seen high demand for the 6.7-inch iPhone 14 Pro Max, which could lead the company to further differentiate the next-generation iPhone 15 Pro and Pro Max, according to Apple analyst Ming-Chi Kuo. Apple could add exclusive features to the iPhone 15 Pro Max in an effort to encourage more people to purchase the larger and more expensive device.
Kuo last week said that Apple asked...
Top Rated Comments
Also, if you plug the charger and it does not charge, if you restart with the charger plugged it does not start charging. You have to remove the cable , restart and then charge it.
bugs bugs bugs.
I always wait 2 1/2 weeks to do iOS software updates in case there are any reported issues
I’ll skip this version and wait for Apple to come out with a new software update that addresses this issue
Board member: No jelly scroll?
Board member: It’s a break to think about the environment?
Board member 2: Maybe we can get people to think about it together?
Tim: 6 feet apart right?
Board member: They can buy another device and use the measure app!
Tim: Good good!
Janitor: Hey we’re out of 128gb SSD modules.