Apple Investigating iPad mini 6 Charging Issues After iPadOS 15.5 Update

Apple is investigating user reports that the iPad mini 6 may stop charging after being updated to iPadOS 15.5, according to a memo sent to service providers and obtained by MacRumors.

ipad mini 2021 youtube
In the memo sent to authorized service providers, Apple said that it's aware that some users may report the latest ‌iPad mini‌ as unable to charge after updating to iPadOS 15.5. Apple is advising that service providers and retail staff inform customers to restart the device as a temporary fix while the investigation is ongoing.

Crucially, Apple explicitly notes that a hardware replacement of the iPad or its battery will not solve the problem, confirming it's purely a software issue. Apple is currently beta testing iPadOS 15.6, which may solve the problem when it's released to the public.

Several ‌iPad mini‌ 6 owners have reported charging issues after updating to the latest iPadOS update on the MacRumors and Apple Support forums (1, 2, 3, 4).

Related Roundups: iPad mini, iOS 16, iPadOS 16
Buyer's Guide: iPad Mini (Caution)
Related Forums: iPad, iOS 16

Top Rated Comments

nvmls Avatar
12 weeks ago

I can confirm I have this problem. Sometimes the mini won't charge until you restart it.
Also, if you plug the charger and it does not charge, if you restart with the charger plugged it does not start charging. You have to remove the cable , restart and then charge it.
You aren't charging it with enough courage. Do a couple push ups then plug the cable.
Score: 22 Votes (Like | Disagree)
fivemufc Avatar
12 weeks ago
I can confirm I have this problem. Sometimes the mini won't charge until you restart it.
Also, if you plug the charger and it does not charge, if you restart with the charger plugged it does not start charging. You have to remove the cable , restart and then charge it.
Score: 10 Votes (Like | Disagree)
lazyrighteye Avatar
12 weeks ago
My 6 is running 15.5 and I’ve not yet experienced this behavior. Sounds annoying. That it’s software-based is likely a positive (aka: fixable in an update). We shall see.
Score: 10 Votes (Like | Disagree)
Freeangel1 Avatar
12 weeks ago
welcome to the land of Apple borked updates.

bugs bugs bugs.
Score: 7 Votes (Like | Disagree)
JustinCymbal Avatar
12 weeks ago
I have an iPad mini 6 and have not done the 15.5 update on my iPad mini yet even though I’ve already updated my iPhone to 15.5

I always wait 2 1/2 weeks to do iOS software updates in case there are any reported issues

I’ll skip this version and wait for Apple to come out with a new software update that addresses this issue
Score: 6 Votes (Like | Disagree)
SAIRUS Avatar
12 weeks ago
Tim: We may have an issue with the iPad Mini not charging. How do we spin this?
Board member: No jelly scroll?
Board member: It’s a break to think about the environment?
Board member 2: Maybe we can get people to think about it together?
Tim: 6 feet apart right?
Board member: They can buy another device and use the measure app!
Tim: Good good!
Janitor: Hey we’re out of 128gb SSD modules.
Score: 5 Votes (Like | Disagree)

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