Apple Faces User Backlash After Dropping Support for iPhone 7 From iOS 16

Apple is facing backlash from users after it announced that iOS 16, its next major release of iOS destined for release this fall, will not be supported by the iPhone 7 and iPhone 7 Plus.

iphone75colors
iOS 16 will bring major changes and customization features to the Lock Screen, much-awaited changes in iMessage such as mark as unread and message edits, and so much more.

Users have long asked Apple to give them more personalization controls on iOS, and Apple is finally doing that with iOS 16. Unfortunately, all of iOS 16's new features, including the update itself, won't be coming to customers who own many older iPhones, with the most notable being the iPhone 7 and iPhone 7 Plus.

apple iphone7
As a refresher, the iPhone 7 and iPhone 7 Plus were released in September 2016. The iPhone 7 Plus was the first iPhone to feature a dual-lens camera setup, and both models were the first to get rid of the physical Home button and replace it with a Haptic one. The iPhone 7 also marked the end of the headphone jack.

With iOS 15, Apple supported devices as old as the second-generation iPhone SE, including the iPhone 7 and iPhone 7 Plus. While it was expected that iOS 16 would drop support for the iPhone 6S, iPhone 6S Plus, and the now-discontinued iPod touch, surprisingly, Apple also dropped support for the iPhone 7 and iPhone 7 Plus.

Following Monday's WWDC keynote, iPhone 7 users shared their disapproval online over the lack of support for the upcoming release of iOS. "Wow. Surprised they ditched the 7/7+," one user wrote on the MacRumors Forums. Other customers voiced complaints on Twitter.

The reasonable explanation is that the A10 Fusion chip in the iPhone 7 and iPhone 7 Plus is simply not powerful enough to run iOS 16 and all its new features. That explanation, though, is invalidated when the sixth and seventh-generation iPad, both powered by the same A10 Fusion chip, are supported by iPadOS 16.

Furthermore, the fifth-generation iPad, which features the less powerful A9 chip compared to the A10 Fusion chip in the iPhone 7, is also supported by iPadOS 16. While iOS and iPadOS are different, they also share many of the same features and the same underlying technology.

In theory, Apple could have supported the iPhone 7 and iPhone 7 Plus with iOS 16 but just disabled some of the CPU and ML-heavy features for newer models.

By doing so, iPhone 7 users would still benefit from performance and security enhancements offered by iOS 16, as well as small refinements like the ability to edit iMessages, which don't require an intense amount of CPU work.

Offering only newer devices certain features that aren't available to older models is not something new, and a practice Apple is long accustomed to. As a matter of fact, several of iOS 16's latest features will only work with iPhones powered by the A12 Bionic and later.

As MacRumors reported in May, it was plausible that due to the higher memory on the iPhone 7 Plus, it would retain support for iOS 16, while the iPhone 7 would miss out. It seems as though, to avoid any possible confusion, Apple has just entirely dropped support for both iPhone 7 models instead of supporting one and not the other.

We've reached out to Apple to comment on why the iPhone 7 and iPhone 7 Plus won't be receiving iOS 16 and we'll update this article if we hear back.

Related Roundups: iOS 16, iPadOS 16
Related Forum: iOS 16

Top Rated Comments

mnsportsgeek Avatar
26 weeks ago
I have zero sympathy for people complaining about 6 year old phone not getting an update. The 5th, 6th, and 7th gen ipad are all newer.
Score: 82 Votes (Like | Disagree)
Cubsfan Avatar
26 weeks ago
It is interesting how everyone attributes this to malice, and seems to have inside knowledge that "they could have supported all these things on the iPhone 7". Same with the M1/Stage manager. Amazing how many people have inside knowledge that "they could have supported the A12Z".
Score: 43 Votes (Like | Disagree)
Andres Cantu Avatar
26 weeks ago
I suspect they dropped support because of the headline feature (new Lock Screen) probably needing the neural processor from the A11 and newer chips (to get that blurred background right). Since the iPads didn’t get this feature, they got away with it. That, and there are probably lots of A9/A10 iPads being used in schools.

It’s definitely not a matter of performance, though.
Score: 42 Votes (Like | Disagree)
Spaceboy88 Avatar
26 weeks ago
Put me in the "no sympathy" camp. Apple already provides OS updates for their phones much longer than any other manufacturers, and if focusing on devices that are more capable of supporting the advanced features leads to faster, more efficient and cleaner software updates, that's a win.

Besides, every major phone carrier has deals where you can basically upgrade to a free iPhone on your plan. It may not be the brand new model, but it will be one that supports iOS software updates for at least the next 3-4 years.
Score: 37 Votes (Like | Disagree)
schuhlelewis Avatar
26 weeks ago
They were still selling it in 2018. I’m not surprised they aren’t supporting it but I feel like they should.
Score: 29 Votes (Like | Disagree)
NewUsername Avatar
26 weeks ago
I understand scrapping the 6s but the 7 is still a very capable phone.
Score: 28 Votes (Like | Disagree)

Related Stories

iphone 14 iphone 14 plus in hand

Five iPhone 14 and iPhone 14 Plus Features You Didn’t Know About

Thursday September 8, 2022 1:33 am PDT by
Apple has officially announced the iPhone 14 and iPhone 14 Plus, featuring 6.1-inch and 6.7-inch displays, respectively. At first glance, the iPhone 14 models may seem to be an iterative upgrade compared to the iPhone 13, and while they may look unchanged other than the larger size, there are several noteworthy new features for the latest iPhones. Below we've listed five lesser talked-about ...
iphone 14 iphone 14 plus in hand feature

5 Things to Know About the iPhone 14 Plus

Wednesday October 5, 2022 3:24 am PDT by
The iPhone 14 Plus is Apple's latest entry-level iPhone alongside the standard iPhone 14, featuring a larger display, improved cameras, performance, and more. Announced last month, the iPhone 14 Plus officially begins arriving to customers on Friday, October 7. Ahead of when the new iPhone is expected to begin arriving to customers, we wanted to highlight some possibly lesser-known facts...
eve jobs iphone 14 pro meme

Steve Jobs' Daughter Shares Then Deletes Meme Mocking iPhone 14's Modest Upgrades

Thursday September 8, 2022 10:40 am PDT by
Following Apple's "Far out" event that included the launch of the updated iPhone 14 and iPhone 14 Plus, Steve Jobs' daughter Eve Jobs took to her Instagram to share a meme mocking the new iPhones as basically unchanged compared to last year's iPhone 13. The meme is a popular one showing a man holding up a gifted shirt identical to one he's already wearing. Jobs captioned the meme with "Me...
f1662573062

Apple Announces iPhone 14 and iPhone 14 Plus With New Satellite Connectivity, Better Cameras, and More

Wednesday September 7, 2022 10:51 am PDT by
Apple today announced the new iPhone 14 and iPhone 14 Plus, which are available with 6.1-inch and 6.7-inch displays, respectively. Key new features include improved front and rear cameras, a slightly improved A15 Bionic chip with a 5-core GPU, and satellite connectivity for emergency texting in the United States and Canada. As was widely rumored, the iPhone 14 and iPhone 14 Plus feature the...
iPhone 14 and 14 Plus Newsroom

iPhone 14 and iPhone 14 Plus Feature Removable Back Glass for Easier Repairs

Thursday September 15, 2022 9:24 am PDT by
iPhone 14 and iPhone 14 Plus models are equipped with a removable back glass panel for easier repairs, according to TechCrunch and CNET. This makes these iPhone models the first that can be easily opened from the back side of the device since the iPhone 4S. To replace the back glass on iPhone 12 and iPhone 13 models, Apple Stores and Apple Authorized Service Providers need to open the device ...
iPhone 14 and 14 Plus Newsroom

iPhone 14 Plus Launches in Over 20 Additional Countries on October 14

Thursday October 6, 2022 6:23 am PDT by
Following the launch of the iPhone 14 Plus in the U.S. and over 40 other countries this Friday, availability will expand to other countries later this month. Apple today announced that the iPhone 14 Plus will be available in Malaysia, Saudi Arabia, Turkey, and 20 other countries and regions starting Friday, October 14, followed by Brazil, Colombia, and Mexico starting Friday, October 28....
iphone 14 iphone 14 plus in hand feature

iPhone 14 Plus Orders Now Arriving to Customers in Australia and New Zealand

Thursday October 6, 2022 3:53 pm PDT by
It's already Friday, October 7 in New Zealand and Australia, which means its iPhone 14 Plus launch day. Customers in Australia and New Zealand are always the first to get their hands on new devices due to time zone differences, and the new iPhone 14 Plus is no exception. The iPhone 14, iPhone 14 Pro, and iPhone 14 Pro Max already launched on September 16, but the iPhone 14 Plus was delayed....
iphone 14 iphone 14 plus in hand feature

Apple's Website Suggests iPhone 14 Plus Was Originally Going to Be Named 'iPhone 14 Max'

Thursday September 29, 2022 3:57 am PDT by
Newly discovered references to the iPhone 14 Plus as "iPhone 14 Max" on Apple's website suggest this was the name originally intended for the low-end 6.7-inch device before the company changed its mind at short notice. As spotted by the Dutch blog iCreate, in two instances on the company's website, Apple refers to the iPhone 14 Plus as the "iPhone 14 Max." Firstly, in a support document that ...

Popular Stories

Emergency SOS via Satellite iPhone YT

Apple's iPhone 14 Emergency SOS via Satellite Feature Saves Stranded Man in Alaska

Thursday December 1, 2022 4:37 pm PST by
With the launch of iOS 16.1, Apple rolled out a Emergency SOS via Satellite, which is designed to allow iPhone 14 owners to contact emergency services using satellite connectivity when no cellular or WiFi connection is available. The feature was put to the test in Alaska today, when a man became stranded in a rural area. In the early hours of the morning on December 1, Alaska State Troopers ...
iPhone Measure Height

Newer iPhones Allow You to Measure Someone's Height Instantly — Here's How

Saturday December 3, 2022 10:23 am PST by
iPhone 12 Pro and Pro Max, iPhone 13 Pro and Pro Max, and iPhone 14 Pro and Pro Max models feature a LiDAR Scanner next to the rear camera that can be used to measure a person's height instantly in Apple's preinstalled Measure app. To measure a person's height, simply open the Measure app, point your iPhone at the person you want to measure, and make sure they are visible on the screen from...
General iOS 16 Feature Yellow

iOS 16.2 for iPhone Launching This Month With These 8 New Features

Thursday December 1, 2022 8:44 am PST by
Apple plans to publicly release iOS 16.2 for the iPhone in mid-December, according to Bloomberg's Mark Gurman. The update remains in beta testing for now, with at least eight new features and changes already uncovered so far. iOS 16.2 introduces a number of new features, including Apple's new whiteboard app Freeform, two new Lock Screen widgets for Sleep and Medications, the ability to hide...
iOS 16

When Will iOS 16.2 Be Released?

Friday December 2, 2022 2:13 pm PST by
Apple in late October began testing iOS 16.2 and iPadOS 16.2 updates, providing betas to both developers and public beta testers. As of now, we've had four total betas, with the fourth beta having been released earlier this week. iOS 16.2 and iPadOS 16.2 are expected before the end of the year, and we thought we'd try to narrow down the launch timeline. With only four betas released since...
14 vs 16 inch mbp m2 pro and max feature 1

Major RAM Upgrade Coming to Next-Generation MacBook Pro

Friday December 2, 2022 2:03 am PST by
The next-generation MacBook Pro models could feature faster RAM, according to a recent report from a reliable source. MacRumors Forums member "Amethyst," who accurately revealed details about the Mac Studio and Studio Display before those products were announced, recently provided information about Apple's upcoming 14- and 16-inch MacBook Pro models. The new machines are expected to feature...
iPad 10 Battery Pull Tabs

iPad 10 Teardown Reveals Why Device Isn't Compatible With Apple Pencil 2

Thursday December 1, 2022 10:48 am PST by
Do-it-yourself repair website iFixit today shared a video teardown of Apple's new 10th-generation iPad, providing a closer look inside the tablet and revealing why the device lacks support for the second-generation Apple Pencil. The teardown reveals the internal layout of the iPad, including its two-cell 7,606 mAh battery, logic board with the A14 Bionic chip, and more. As suspected, the...
android apple fix rcs

Google Again Criticizes Apple for Not Adopting RCS for Messages App: 'Their Texting is Stuck in the 1990s'

Friday December 2, 2022 10:54 am PST by
Google is continuing on with its attempt to convince Apple to adopt the RCS messaging standard, publishing a new "it's time for RCS" blog post. Promoted heavily by Google, RCS or Rich Communication Services is a messaging standard that is designed to replace the current SMS messaging standard. It provides support for higher resolution photos and videos, audio messages, and bigger file sizes, ...
ios 16 2 beta notifiation center

PSA: Older Notifications No Longer Hidden in Notification Center in iOS 16.2 Beta 4

Friday December 2, 2022 5:23 am PST by
In a small but significant change to the way the Notification Center works in the latest iOS 16.2 beta, older notifications are now shown by default without having to swipe up. In the current release as well as earlier versions of iOS 16, users do not automatically see older notifications in the Notification Center like they did in iOS 15, and instead must manually swipe up from the middle...
lastpass

LastPass Hacked for Second Time This Year

Friday December 2, 2022 4:04 am PST by
Password management app LastPass says it is investigating a security incident after an "unauthorized party" compromised its systems on Wednesday and gained access to some customer information. The information was stored in a third-party cloud service shared by LastPass and parent company GoTo, said LastPass CEO Karim Toubba in a blog post. Toubba said the hackers used information stolen from ...
Apple Card Savings

Apple Card Customer Agreement Updated for 'Upcoming' Savings Account Feature

Friday December 2, 2022 11:43 am PST by
Goldman Sachs this week updated its Apple Card customer agreement to reflect the credit card's upcoming Daily Cash savings account feature, which was expected to launch with iOS 16.1 but appears to have been delayed. "To enable new ways to use Daily Cash like the upcoming Savings account feature, we are updating the Daily Cash Program section of your Apple Card Customer Agreement," reads an...