Apple Introduces New Professional Training Courses and Certifications

Apple today announced new training courses and certifications to help IT professionals learn how to support and manage Apple devices in the workplace.

Apple new professional training
From today, updated professional training and certifications for IT support and management are available from Apple in a redesigned, online, and self-paced format. Users are now able to demonstrate their abilities with two new courses and exams to earn certification from Apple in Apple Device Support, and Apple Deployment and Management.

The Apple Device Support course teaches the tools, services, and best practices used by help desk professionals, technical coordinators, or service providers for an organization's Apple devices using around 14 hours worth of articles and guided exercises. The Apple Deployment and Management course takes these skills further, covering how to configure, manage, and secure Apple devices using mobile device management (MDM), teaching users how to develop a deployment strategy and use Apple Business Manager and Apple School Manager.

The new courses are sequential and build on a user's skills as they progress, with new certification exams available to demonstrate competence at each level with corresponding digital badges. Each exam costs $149, with vouchers available from the Mac Admins Foundation for applicants in financial need. The Apple Professional Training courses are now available at training.apple.com.

Top Rated Comments

TriBruin Avatar
26 months ago

If you're enthusiastic enough to be on this forum then I can pretty much guarantee that you know more about Apple devices than any of these courses will teach you.
After being on this forum for years, I can assure you that you are wrong. I would say 90% of the posters here can’t spell MDM, must less understand how it works.
Score: 8 Votes (Like | Disagree)
ArrayDecay Avatar
26 months ago
I must possess these certs!
Score: 4 Votes (Like | Disagree)
Vjosullivan Avatar
26 months ago

So, is the test $149, or is it $149 per course? I'd love to learn more, but I also want to make sure I have my facts correct in this case.
If you're enthusiastic enough to be on this forum then I can pretty much guarantee that you know more about Apple devices than any of these courses will teach you.
Score: 4 Votes (Like | Disagree)
gsurf123 Avatar
26 months ago

I'd rather spend the money and get Microsoft certified. Thats what gets you the real money.
The real money is the stuff not taught by CompTIA and others. It requires actual skills, real world experience. Cramming for and then passing an exam has no reflection on your skills.
Score: 4 Votes (Like | Disagree)
Sciomar Avatar
26 months ago
Great offering by Apple! The exam costs aren't as crazy as CompTIA.
Score: 3 Votes (Like | Disagree)
A Hobo Avatar
26 months ago

So, is the test $149, or is it $149 per course? I'd love to learn more, but I also want to make sure I have my facts correct in this case.
The exam is paid, course is free.
Score: 3 Votes (Like | Disagree)

Popular Stories

iphone se 4 modified flag edges

When to Expect the Next iPhone SE to Launch

Friday May 17, 2024 2:03 pm PDT by
It has been over two years since Apple released the third-generation iPhone SE, and rumors continue to surface about a new model. The latest word comes from The Information, which today reported that Apple plans to release a new iPhone SE with a design similar to the standard iPhone 14 in the spring of 2025. If this rumor is accurate, the iPhone SE would finally gain Face ID and a notch...
iOS 17

iOS 17.5 Bug May Also Resurface Deleted Photos on Wiped, Sold Devices [Updated]

Friday May 17, 2024 12:24 pm PDT by
A bug in iOS 17.5 is apparently causing photos that have been deleted to reappear, and the issue seems to impact even iPhones and iPads that have been erased and sold off to other people. A Reddit user wiped an iPad following Apple's guidelines in September of 2023 before selling it off to a friend. That friend updated the iPad to iPadOS 17.5 this week, and began seeing the Reddit user's old ...
iphone se 4 modified flag edges

iPhone SE 4 With Face ID Said to Be Priced Below $500

Monday May 20, 2024 3:43 am PDT by
Apple is targeting a sub-$500 starting price for its upcoming fourth-generation iPhone SE model despite a raft of rumored upgrades coming to the more affordable device. According to leaker Revegnus on X, the U.S. launch price of the fourth-generation iPhone SE will either remain at the same $429 starting price as the current model, or will see an increase of around 10%. Either way, Apple's...
iOS 17

Apple Releases iOS 17.5.1 With Fix for Reappearing Photos Bug

Monday May 20, 2024 10:11 am PDT by
Apple today released iOS 17.5.1 and iPadOS 17.5.1, minor updates to the iOS 17 and iPadOS 17 operating system updates that came out last September. The 17.5.1 updates come a week after the launch of iOS 17.5 and iPadOS 17.5. iOS 17.5.1 and iPadOS 17.5.1 can be downloaded on eligible iPhones and iPads over-the-air by going to Settings > General > Software Update. According to Apple's...
iPhone 16 Camera Lozenge 2 Perspective

iPhone 16 Lineup Rumored to Come in These Two New Colors

Sunday May 19, 2024 11:08 am PDT by
Apple analyst Ming-Chi Kuo today outlined his expectations for the iPhone 16 lineup's color options, revealing that two new colors should replace two of the existing shades. Kuo outlined his expectations in a post on X (formerly Twitter) earlier today. He believes that the iPhone 16 Pro and iPhone 16 Pro Max will be available in black, white or silver, gray or "Natural Titanium," and rose....
oled m4 ipad pro grainy display reports

OLED iPad Pro Users Report 'Grainy' Displays, But It May Not Be a Defect

Friday May 17, 2024 5:57 am PDT by
Some new M4 iPad Pro models are exhibiting a visible static grain pattern across the OLED display, according to several user reports on Reddit (1, 2, 3) and the MacRumors Forums. Image credit: MacRumors user bk215 Users who see the grain generally report that it is most noticeable in dark environments with the display set at a low to medium brightness while viewing content with gray or muted...