Apple Launches Self Service Repair Program for iPhone

Apple today announced it has launched its self-service repair program for the iPhone. Announced late last year, the program will let ‌iPhone‌ 12, iPhone 13, and third-generation iPhone SE users conduct certain repairs at home in the United States, with plans to launch in Europe later this year.


Apple says that genuine repair manuals and Apple parts and tools will be available in a new Self Service Repair Store. In the store, customers will have access to over 200 individual parts and tools. At first, the store will include tools only for the ‌iPhone‌ 12 and ‌iPhone 13‌ lineups and the third-generation ‌iPhone SE‌. Apple says it plans to expand the store with tools, manuals, and parts for Macs with Apple silicon chips later this year.

To conduct a repair, customers will first need to review the repair manual for their product and the specific repair on Apple's support website. After, they'll be able to order the required parts and tools from the Self Service Repair Store and begin the repair. All the tools and parts offered in the store undergo "extensive testing to ensure the highest quality, safety, and reliability," Apple says.

While customers must order the parts needed for the repair, Apple will provide a $49 kit that includes all the essential tools required to conduct repairs for customers. The rental kit will be available to customers for one week before they're needed to be sent back to Apple and are shipped free of charge. This rental option offers flexibility to customers who may not want to fully own and purchase tools for just a single repair.

The program is part of Apple's efforts to "further expand access to repairs," according to the company. Still, Apple cautions that the "vast majority" of customers should still visit a professional repair provider, such as an Apple Store, to ensure their devices are repaired safely and reliably. Over the last three years, Apple has expanded its repair network, including over 3,000 Independent Repair Providers and more than 5,000 authorized service providers worldwide.

Top Rated Comments

ouimetnick Avatar
25 months ago
Seems silly to offer self service on the newest devices first, you know the devices less likely to need to be serviced/fixed. An iPhone XS or 11 is more likely to need a new battery than a 2 month old SE or 6 month old 13.

No lightning port replacement??
Score: 14 Votes (Like | Disagree)
eilavid Avatar
25 months ago
had a look around the site and the prices seem fair? the batteries cost the same as various other aftermarket sites
Score: 12 Votes (Like | Disagree)
shmob Avatar
25 months ago

Good timing, my iPhone 12 needs a new battery.
Would be more worth it to allow them to replace the battery for you. It's only $89, and the parts are $70. I would easily pay the $19 for peace of mind, and not to mention saving a lot of time.
Score: 10 Votes (Like | Disagree)
Jimmy_Banks Avatar
25 months ago
Good timing, my iPhone 12 needs a new battery.
Score: 8 Votes (Like | Disagree)
alpi123 Avatar
25 months ago
Parts such as Battery and Display require "System Configuration Tool". It's said you need to contact them after the repair to be able to remove the warnings iOS gives.


(also no international shipping as of right now, which sucks, as much as them only providing parts for the 12 and 13 models)
Score: 8 Votes (Like | Disagree)
fwmireault Avatar
25 months ago

I would much rather bring it to Apple or one of their ISPs than attempt to repair any of their small and superglued stuff myself. Besides, should anything go wrong during a self-repair, we will end up spending a double amount of time and money anyway. Not really worth it, IMO.
The self-repair movement is all about giving choice to people. You prefer to bring it to Apple Store? Good for you, but many people here can perform a repair themselves and save a decent amount of money.

I myself don't think I'll never use this program, but I can only see this as a good step in the right direction, because it gives more choices to the customer, and more choices is always better
Score: 6 Votes (Like | Disagree)

Popular Stories

reset password request iphone

Warning: Apple Users Targeted in Phishing Attack Involving Rapid Password Reset Requests

Tuesday March 26, 2024 4:34 pm PDT by
Phishing attacks taking advantage of Apple's password reset feature have become increasingly common, according to a report from KrebsOnSecurity. Multiple Apple users have been targeted in an attack that bombards them with an endless stream of notifications or multi-factor authentication (MFA) messages in an attempt to cause panic so they'll respond favorably to social engineering. An...
iPhone Home Screen Gradient Blank Spaces 1

Sources: iOS 18 Lets Apps Be Placed Anywhere on Home Screen Grid

Sunday March 24, 2024 1:33 pm PDT by
iOS 18 will give iPhone users greater control over Home Screen app icon arrangement, according to sources familiar with the matter. While app icons will likely remain locked to an invisible grid system on the Home Screen, to ensure there is some uniformity, our sources say that users will be able to arrange icons more freely on iOS 18. For example, we expect that the update will introduce...
Generic iOS 18 Feature Purple

iOS 18: What to Expect From 'Biggest' Update in iPhone's History

Wednesday March 27, 2024 11:10 am PDT by
At least some Apple software engineers continue to believe that iOS 18 will be the "biggest" update in the iPhone's history, according to Bloomberg's Mark Gurman. Below, we recap rumored features and changes for the iPhone. "The iOS 18 update is expected to be the most ambitious overhaul of the iPhone's software in its history, according to people working on the upgrade," wrote Gurman, in a r...
maxresdefault

Apple Announces WWDC 2024 Event for June 10 to 14

Tuesday March 26, 2024 10:02 am PDT by
Apple today announced that its 35th annual Worldwide Developers Conference is set to take place from Monday, June 10 to Friday, June 14. As with WWDC events since 2020, WWDC 2024 will be an online event that is open to all developers at no cost. Subscribe to the MacRumors YouTube channel for more videos. WWDC 2024 will include online sessions and labs so that developers can learn about new...
apple maps 3d feature

Apple Maps May Gain Custom Routes With iOS 18

Tuesday March 26, 2024 3:10 pm PDT by
Apple may be planning to add support for "custom routes" in Apple Maps in iOS 18, according to code reviewed by MacRumors. Apple Maps does not currently offer a way to input self-selected routes, with Maps users limited to Apple's pre-selected options, but that may change in iOS 18. Apple has pushed an iOS 18 file to its maps backend labeled "CustomRouteCreation." While not much is revealed...
iPad Pro 2024 Landscape Camera Feature

New iPad Pro Again Rumored to Feature Landscape Front-Facing Camera

Monday March 25, 2024 5:43 am PDT by
The next-generation iPad Pro will feature a landscape-oriented front-facing camera for the first time, according to the Apple leaker known as "Instant Digital." Instant Digital reiterated the design change earlier today on Weibo with a simple accompanying 2D image. The post reveals that the entire TrueDepth camera array will move to the right side of the device, while the microphone will...
sonoma desktop wwdc

Apple Releases macOS Sonoma 14.4.1 With Fix for USB Hub Bug

Monday March 25, 2024 10:10 am PDT by
Apple today released macOS Sonoma 14.4.1, a minor update for the macOS Sonoma operating system that launched last September. macOS Sonoma 14.4.1 comes three weeks after macOS Sonoma 14.4. The ‌‌‌‌macOS Sonoma‌‌ 14.4‌.1 update can be downloaded for free on all eligible Macs using the Software Update section of System Settings. There's also a macOS 13.6.6 release for those who...