Apple Launches Repair Program for Apple Watch Series 6 Blank Screen Issue

Apple today launched a repair program for the Apple Watch Series 6 to address an issue that can cause a small percentage of the devices to exhibit a permanently blank screen.

apple watch 6s 202009
This problem impacts the 40mm Apple Watch Series 6, and affected devices were manufactured between April 2021 and September 2021. Apple says that Apple Watch Series 6 owners can use the serial number checker on the website to determine whether their devices are eligible for the repair program.

Devices that have been impacted by this issue will be repaired free of charge by Apple or an Apple Authorized Service Provider.

The program covers eligible Apple Watch Series 6 models for two years after the first retail sale of the unit.

Popular Stories

Apple Intelligence General Feature

Apple Intelligence Features Not Coming to European Union at Launch Due to DMA

Friday June 21, 2024 9:44 am PDT by
Apple today said that European customers will not get access to the Apple Intelligence, iPhone Mirroring, and SharePlay Screen Sharing features that are coming to the iPhone, iPad, and Mac this September due to regulatory issues related to the Digital Markets Act. In a statement to Financial Times, Apple said that there will be a delay as it works to figure out how to make the new...
Apple WWDC24 Apple Intelligence hero 240610

Apple Explains iPhone 15 Pro Requirement for Apple Intelligence

Wednesday June 19, 2024 4:48 am PDT by
With iOS 18, iPadOS 18, and macOS Sequoia, Apple is introducing a new personalized AI experience called Apple Intelligence that uses on-device, generative large-language models to enhance the user experience across iPhone, iPad, and Mac. These new AI features require Apple's latest iPhone 15 Pro and iPhone 15 Pro Max models to work, while only Macs and iPads with M1 or later chips will...
amazon echo dot

Amazon Could Charge Up to $10/Month for Alexa

Friday June 21, 2024 2:55 pm PDT by
Apple competitor Amazon is working on a revamp of its Alexa assistant, and the new version could cost up to $10 per month, according to a report from Reuters. The upcoming version of Alexa will support conversational generative AI, and Amazon is planning for two tiers of service. There will be a free tier and a second, premium tier that is priced at $5 at a minimum, with Amazon considering...
General Spotify Feature

Spotify Launches Cheaper $10.99/Month Premium Plan Without Audiobooks

Friday June 21, 2024 4:22 pm PDT by
Spotify today announced the launch of a new Basic paid plan that offers a small discount for dropping access to audiobooks. Priced at $10.99 per month, the Basic option includes all of the music benefits of Spotify like ad-free playback, but without added monthly audiobook listening time. The $11.99 standard Premium Individual plan that Spotify offers includes ad-free playback and 15 hours...
iPhone 16 Pro Max Generic Feature 2

5 Biggest Changes Rumored for iPhone 16 Pro Max

Wednesday June 19, 2024 5:00 am PDT by
Given Apple's rumored plan to add an all-new high-end tier to its iPhone 17 series in 2025, this could be the year for Apple to bring its boldest "Pro Max" model to the table — the kind of iPhone 16 upgrade that stands tall above its siblings, both figuratively and literally. If you have been holding out for the iPhone 16 Pro Max, here are five of the biggest changes rumored to be coming...

Top Rated Comments

Apple fan from Korea Avatar
28 months ago

Do repairs in this case involve fixing the watch hardware itself, or exchange for one that is ‘new’?

Just curious how this goes with newer watches. Mine fortunately still runs as well as when I got it on launch.
Apple rarely fixes the watch itself. When my watch had a defect they replaced it with a new unit
Score: 7 Votes (Like | Disagree)
stiligFox Avatar
28 months ago

HIJACK: What percentage of the iWatch experience can I get with a MBP but no iPhone?
0% honestly. An iPhone is still a requirement to even use an Apple Watch.
Score: 4 Votes (Like | Disagree)
ouimetnick Avatar
28 months ago
But no repair program for all the failed original HomePods...?
Score: 4 Votes (Like | Disagree)
rlhamil Avatar
28 months ago

But no repair program for all the failed original HomePods...?
I had one under AppleCare+ that bricked itself. I could live without that particular one in a pinch (I have others and a couple of Echo Dots) but wanted it fixed before the AppleCare+ expired. No problem; made an appointment, took it in, they confirmed that it wouldn't reset. Got the message to pick up the replacement a couple of days later. No problem removing the old and adding the new although it promptly updated itself, which took a long time. I think I then turned OFF auto updates - I have 3 big ones and 2 Minis, and given bricking possibility, I prefer to do one at a time a few days after other people have been the guinea pigs.
Score: 4 Votes (Like | Disagree)
Craptastic Avatar
28 months ago
Remember your watches can’t be damaged, and they aren’t repaired at all. Watches aren’t replaced in store, either. Watches are mailed out to an offsite repair facility and replaced.

Your watch needs to exhibit the issue in the quality program for this to work.
Score: 3 Votes (Like | Disagree)
twocents Avatar
28 months ago
Do repairs in this case involve fixing the watch hardware itself, or exchange for one that is ‘new’?

Just curious how this goes with newer watches. Mine fortunately still runs as well as when I got it on launch.
Score: 3 Votes (Like | Disagree)