Some Studio Display Owners Reporting Issues Updating Display to Latest iOS Firmware

Some owners of the new Studio Display are facing issues when attempting to update Apple's newest monitor to its latest firmware, causing some customers to be told by Apple Support to bring in their display for repair at an Apple Store or authorized repair center.

studio display update issues
A growing thread on the Apple Support forum (1, 2) includes owners of the Studio Display reporting that as they try to update the display, they're being presented with an error message that reads "Apple Studio Display firmware update could not be completed. Try again in an hour. If the problem persists, contact an authorized Apple service provider." According to users on the thread, reconnecting the display to another Mac and/or restarting the monitor does not address the issue.

Users on the MacRumors Forums are also reporting similar problems, with some being told by Apple Support to bring in their display for repair. Apple's Studio Display does run iOS, and users can update it through System Preferences on macOS.

Following reviews of poor webcam quality, Apple has promised a new update in the future that addresses poor camera quality. That same update could include a patch for the issue being experienced by users when trying to update their Studio Display.

Related Forum: Mac Accessories

Top Rated Comments

sydneysider88 Avatar
11 weeks ago
Everything I hear about this monitor makes it less and less appealing...
Score: 65 Votes (Like | Disagree)
entropys Avatar
11 weeks ago
five years in the making folks. five years.

and it seems, a five year old display at iMac prices
Score: 52 Votes (Like | Disagree)
antiprotest Avatar
11 weeks ago
"As a result of our hardware and software integration, we are able to destroy our products on both fronts at the same time."
Score: 48 Votes (Like | Disagree)
SRemington Avatar
11 weeks ago
Having a monitor that requires constant software updates is one of the craziest things that ever happened to technology.

Although, from a commercial perspective this is an excellent opportunity for locking people into a constant hardware upgrade loop once software updates are no longer supported.
Score: 29 Votes (Like | Disagree)
Souponastick270 Avatar
11 weeks ago
Wow what a great start for a £1500 monitor….
Score: 27 Votes (Like | Disagree)
EugW Avatar
11 weeks ago

I think if Steve Jobs would be alive we would never expect such a bad costumer expierence....or if it happen the whole Team can leave there Workplace.
You guys and gals are slipping. We had to wait for 15 posts this time until the inevitable “if Steve Jobs were alive” message was posted.
Score: 27 Votes (Like | Disagree)

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