Apple Stores Will Now Decline to Repair iPhones Reported as Missing
Apple Stores and Apple Authorized Service Providers will now be alerted if an iPhone has been reported as missing in the GSMA Device Registry when a customer brings in the device to be serviced, according to an internal memo obtained by MacRumors.
If an Apple technician sees a message in their internal MobileGenius or GSX systems indicating that the device has been reported as missing, they are instructed to decline the repair, according to Apple's memo shared on Monday. The new policy should help to reduce the amount of stolen iPhones brought to Apple for repair.
The GSMA Device Registry is a global database designed for customers to report their devices as missing in the event of loss or theft. Devices in the database are identified by their unique IMEI number. An iPhone's IMEI is listed in the Settings app under General > About.
Apple Stores and Apple Authorized Service Providers are already unable to service an iPhone if the customer cannot disable Find My iPhone, and this policy will help to prevent stolen iPhones that never had Find My iPhone enabled from being repaired by Apple. In the event your iPhone is lost or stolen, be sure to read our guide on the next steps to take.
Popular Stories
iOS 18 is expected to be the "biggest" update in the iPhone's history. Below, we recap rumored features and changes for the iPhone. iOS 18 is rumored to include new generative AI features for Siri and many apps, and Apple plans to add RCS support to the Messages app for an improved texting experience between iPhones and Android devices. The update is also expected to introduce a more...
The first approved Nintendo Entertainment System (NES) emulator for the iPhone and iPad was made available on the App Store today following Apple's rule change. The emulator is called Bimmy, and it was developed by Tom Salvo. On the App Store, Bimmy is described as a tool for testing and playing public domain/"homebrew" games created for the NES, but the app allows you to load ROMs for any...
Apple today said it removed Game Boy emulator iGBA from the App Store for violating the company's App Review Guidelines related to spam (section 4.3) and copyright (section 5.2), but it did not provide any specific details. iGBA was a copycat version of developer Riley Testut's open-source GBA4iOS app. The emulator rose to the top of the App Store charts following its release this weekend,...
Game emulator apps have come and gone since Apple announced App Store support for them on April 5, but now popular game emulator Delta from developer Riley Testut is available for download. Testut is known as the developer behind GBA4iOS, an open-source emulator that was available for a brief time more than a decade ago. GBA4iOS led to Delta, an emulator that has been available outside of...
A week after Apple updated its App Review Guidelines to permit retro game console emulators, a Game Boy emulator for the iPhone called iGBA has appeared in the App Store worldwide. The emulator is already one of the top free apps on the App Store charts. It was not entirely clear if Apple would allow emulators to work with all and any games, but iGBA is able to load any Game Boy ROMs that...
Last September, Apple's iPhone 15 Pro models debuted with a new customizable Action button, offering faster access to a handful of functions, as well as the ability to assign Shortcuts. Apple is poised to include the feature on all upcoming iPhone 16 models, so we asked iPhone 15 Pro users what their experience has been with the additional button so far. The Action button replaces the switch ...
Top Rated Comments
What’s the point of having a “missing phone” feature if it doesn’t do anything.
Making it harder to sell stolen iPhones makes them less valuable, and discourages thefts, just as Activation Lock has done.
No, this is a good thing for consumers. I am curious why it took so long to implement, and I think it is also interesting that it seems carriers do not prevent these devices on their networks.