Uber's Apple Watch App No Longer Works

Uber appears to have silently ended support for its Apple Watch app last month, and multiple Uber users have noticed that they are no longer able to hail a ride from their wrists.

uber apple watch app
Curiously, Uber has not removed the Uber Apple Watch app from the App Store. The app is still able to be downloaded and installed on an Apple Watch, but opening it up reveals a poorly-worded message about dropped support, ending with a sad face emoji.

Uber has not updated its support site to reflect the change either, even though the app has been unavailable since around December 8. As with the ‌App Store‌ entry, the support site continues to suggest that the Uber app can be used to summon an Uber ride.

The Uber Apple Watch app has been available since the Apple Watch app launched in 2015, but it always had more limited functionality than the iPhone app. It did not support uberPOOL, fare splitting, ETA sharing, or contacting an Uber driver, which could be why it's now been discontinued.

Uber is now suggesting that Apple Watch users swap over to the ‌iPhone‌ app to request an Uber ride, but it is not clear when the Uber Apple Watch app will be removed. It makes little sense to keep it around, and the messaging is confusing.

Uber competitor Lyft pulled its Apple Watch from the ‌App Store‌ back in 2018, and has not offered Apple Watch integration beyond notifications since then.

Related Roundup: Apple Watch Series 9
Tag: Uber
Buyer's Guide: Apple Watch (Caution)

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Top Rated Comments

mcfrazieriv Avatar
32 months ago
"We no longer supporting good grammar"
Score: 39 Votes (Like | Disagree)
Danfango Avatar
32 months ago
Well walking is more reliable than Uber at least in the UK
Score: 25 Votes (Like | Disagree)
bsbeamer Avatar
32 months ago
Not enough apps made for Apple Watch. It's a decent enough device for health and fitness tracking, but they need 3rd party apps that "just work" on Apple Watch without layers of restrictions or limitations if the device is expected to thrive.
Score: 17 Votes (Like | Disagree)
McKodiak Avatar
32 months ago
The Apple Watch can have cell service. Users who manage to live with their watch not tethered to their phone will be walking I guess.
Score: 15 Votes (Like | Disagree)
edrozenberg Avatar
32 months ago
This is for the best because their watch app was always terrible and unreliable. The one time I needed to use it and had no phone on me, it wouldn't work because it needed me to log into the app on the phone first, which I had already done multiple times previously. Good riddens to a dumb useless watch app they never developed properly. Better not to depend on a bad app and have it fail when you need it to work.
Score: 11 Votes (Like | Disagree)
HeavenDynamic Avatar
32 months ago
Aaaaaand that's why nothing will ever replace the iPhone.
Score: 10 Votes (Like | Disagree)