Apple Giving Customers a Second Chance to Buy AppleCare+ After Their iPhone or Mac is Repaired
Apple is now providing customers who have faced a costly out-of-pocket repair for an iPhone or Mac with a second chance to purchase AppleCare+ coverage for the device, although there are some strings attached to the policy.

In an internal memo this week, obtained by MacRumors, Apple said customers who had an iPhone or Mac repaired at an Apple Store or Apple Authorized Service Provider are now eligible to purchase AppleCare+ for the device, so long as the device was purchased less than one year ago and passes a physical inspection and diagnostics after repair.
For customers who are unsure if their iPhone was repaired by an Apple Authorized Service Provider, iOS 15.2 introduces a new "Parts and Service History" in Settings > General > About that indicates if components like the battery and display are genuine Apple parts. The software update is expected to be released as early as next week.
Customers are still required to pay Apple's full out-of-warranty fees for any repairs completed prior to purchasing AppleCare+ coverage for the device.
An example scenario: A customer named John purchases a new iPhone, but he decides not to pay for AppleCare+ coverage for the device. A few months later, John drops the iPhone and the display is cracked. John takes the iPhone to an Apple Store to be repaired and faces costly out-of-warranty service fees since he decided not to purchase AppleCare+. Since the iPhone is less than one year old, John is advised that he can still purchase AppleCare+ for the device so that any subsequent repairs aren't as expensive.
The policy is in effect at Apple Store and Apple Authorized Service Provider locations in all countries and regions where AppleCare+ is available.
This expanded AppleCare+ eligibility for repaired iPhones and Macs should further boost Apple's services revenue, which hit a record $18.27 billion last quarter.
Related Stories
Back in October, Apple agreed to pay $95 million to settle an ongoing class action lawsuit that accused the company of violating various U.S. laws and regulations by providing customers with refurbished replacement devices instead of new devices when repairs were required under AppleCare.
Administrators handling the case have now updated the "Replacement Device Lawsuit" website with details...
Very few iPhone users will repair their own iPhone to postpone their next smartphone purchase, despite the Self Service Repair program, according to research by Consumer Intelligence Research Partners (CIRP).
Earlier this week, Apple announced the Self Service Repair program, giving customers who are comfortable with the idea of completing their own repairs access to Apple genuine parts,...
Sunday September 26, 2021 11:43 pm PDT by
Sami FathiUpdate: According to the video mentioned below, even if an iPhone 13 display is replaced with a genuine and original iPhone 13 screen, Face ID will stop working. In the video, the repair provider swapped two original iPhone 13 screens and in both cases, Face ID was inoperative after the new screens were installed. It seems to be the case that if the original screen is put back with the original...
Apple today updated its Apple Support app designed for the iPhone and iPad, introducing a new feature that provides price estimates for common repairs in select locations.
When using the Support app after installing the update, you can tap on a device that you own in the "My Devices" list and then choose "Repairs & Physical Damage" to see a list of options.
Tapping on a common repair like ...
If you damage your new 12.9-inch M1 iPad Pro and don't have AppleCare+, Apple will charge $699 to repair the broken device.
The fee update was added to Apple's iPad Service and Repair chart earlier today after iPad Pro orders went live. At $699, it is $50 more expensive to get a repair for the new fifth-generation iPad Pro than it was to get a repair for the prior fourth-generation model....
Wednesday November 17, 2021 12:04 pm PST by
Juli CloverApple this morning surprised the world with an unexpected "Self Service Repair" program, which is designed to allow customers access to genuine Apple parts, tools, and manuals for making their own device repairs.
Subscribe to the MacRumors YouTube channel for more videos. Giving customers this kind of unprecedented access to repair guidelines and hardware is a major win for Right to Repair...
With the launch of iOS 15.2, Apple is adding a new "Parts and Service History" section to the Settings app that will let users see the service history of their iPhones and confirm that components used for repairs are genuine.
As outlined in a new support document, iPhone users who have iOS 15.2 or later installed can go to Settings > General > About to access Parts and Service History. The...
Wednesday September 15, 2021 4:48 am PDT by
Sami FathiApple has expanded AppleCare+ with Theft and Loss coverage, which includes up to two incidents of theft or loss of an iPhone, to the United Kingdom and Australia.
Offered as an additional plan to customers in the United States, Japan, Germany, and now also the United Kingdom and Australia, AppleCare+ with Theft and Loss coverage can help customers who unfortunately have had their devices...
Popular Stories
Apple today launched its annual "Back to School" promotion for college/university students in the United States and Canada. This year's promotion offers a free Apple gift card with the purchase of an eligible Mac or iPad, rather than free AirPods like last year. Apple is also offering students 20% off AppleCare+ plans during the promotion.
Apple is offering a $150 gift card with the purchase ...
The next-generation AirPods Pro could come with a long list of new features that include heart rate detection, the ability to function as a hearing aid, and a USB-C port according to a report from 52Audio.
The site claims that it has received new information on the AirPods Pro 2, and it has used that information to provide some renders on what the earbuds might look like. Design wise, there...
In the latest edition of his Power On newsletter for Bloomberg, Mark Gurman outlined additional M2 Macs on Apple's product roadmap, including new Mac mini models with M2 and M2 Pro chips, new 14-inch and 16-inch MacBook Pro models with M2 Pro and M2 Max chips, and a new Mac Pro tower with M2 Ultra and "M2 Extreme" chips.
Following the M2 series of Macs, Gurman said the first M3 series of...
Apple is "likely" to announce its long-rumored mixed-reality headset as soon as January 2023, Apple analyst Ming-Chi Kuo has reiterated.
Concept render based on purported leaked information by Ian Zelbo In a detailed post on Medium, Kuo explained that Apple's headset will be a "game-changer" for the augmented-reality and virtual-reality market. Describing some of the headset's...
iPhone 14 Pro models are widely expected to feature always-on displays that allow users to view glanceable information without having to tap to wake the screen. In the latest edition of his Power On newsletter for Bloomberg, Mark Gurman said the feature will include support for iOS 16's new Lock screen widgets for weather, fitness, and more.
"Like the Apple Watch, the iPhone 14 Pro will be...
Top Rated Comments
This is why I stopped buying AppleCare+ on my iPhones but I do continue to put it on my MacBook Pro which still works to my advantage because even though I won't get damage coverage through Amex they will add 1 year to my 3 year warranty since I attached AppleCare at the time of purchase so my MacBook Pro has a 4 year warranty for hardware failures not related to damage.