Apple Giving Customers a Second Chance to Buy AppleCare+ After Their iPhone or Mac is Repaired

Apple is now providing customers who have faced a costly out-of-pocket repair for an iPhone or Mac with a second chance to purchase AppleCare+ coverage for the device, although there are some strings attached to the policy.

applecare apple care banner
In an internal memo this week, obtained by MacRumors, Apple said customers who had an iPhone or Mac repaired at an Apple Store or Apple Authorized Service Provider are now eligible to purchase AppleCare+ for the device, so long as the device was purchased less than one year ago and passes a physical inspection and diagnostics after repair.

For customers who are unsure if their iPhone was repaired by an Apple Authorized Service Provider, iOS 15.2 introduces a new "Parts and Service History" in Settings > General > About that indicates if components like the battery and display are genuine Apple parts. The software update is expected to be released as early as next week.

Customers are still required to pay Apple's full out-of-warranty fees for any repairs completed prior to purchasing AppleCare+ coverage for the device.

An example scenario: A customer named John purchases a new iPhone, but he decides not to pay for AppleCare+ coverage for the device. A few months later, John drops the iPhone and the display is cracked. John takes the iPhone to an Apple Store to be repaired and faces costly out-of-warranty service fees since he decided not to purchase AppleCare+. Since the iPhone is less than one year old, John is advised that he can still purchase AppleCare+ for the device so that any subsequent repairs aren't as expensive.

The policy is in effect at Apple Store and Apple Authorized Service Provider locations in all countries and regions where AppleCare+ is available.

This expanded AppleCare+ eligibility for repaired iPhones and Macs should further boost Apple's services revenue, which hit a record $18.27 billion last quarter.

Popular Stories

new best buy blue

Best Buy's Memorial Day Sale Has Record Low Prices on iPads, MacBooks, and Much More

Friday May 24, 2024 7:12 am PDT by
Best Buy today kicked off its Memorial Day weekend sale, and it has some of the best prices we've tracked in weeks on iPads and MacBooks. Specifically, you'll find record low prices on the 5th generation iPad Air, iPad mini 6, M2 MacBook Air, and M3 MacBook Pro. Note: MacRumors is an affiliate partner with Best Buy. When you click a link and make a purchase, we may receive a small payment,...
macOS 15 Feature

macOS 15 System Settings to Get Design Overhaul

Thursday May 23, 2024 12:51 pm PDT by
With the macOS 15 update that is set to debut at WWDC in June, Apple plans to rearrange "menus and app UIs," according to a report from AppleInsider. The System Settings app, which was last updated with macOS Ventura, will get one of the biggest updates. With macOS Ventura, Apple renamed the System Preferences app to System Settings, introducing a design similar to the Settings app on the...
6chatgpt mac app

5 Reasons to Use OpenAI's ChatGPT App for Mac

Thursday May 23, 2024 6:07 am PDT by
On May 13, OpenAI during its Spring Update announced that it would be releasing a desktop ChatGPT app for the Mac in the "coming weeks," and said that ahead of a wider launch it had started rolling out the app to some ChatGPT Plus subscribers. Subscribe to the MacRumors YouTube channel for more videos. After testing the app for a few days, we thought it was worth sharing some reasons why...
iOS 17

Apple Sheds More Light on iOS 17.5 Bug That Resurfaced Deleted Photos

Friday May 24, 2024 2:36 am PDT by
Last week, some iPhone users reported that Apple's iOS 17.5 update had introduced a bug that caused old photos that were deleted to reappear in the Photos app. Apple quickly released an iOS 17.5.1 update to fix the issue, but for many users, its explanation of "database corruption" in the release notes was all too brief, and did little to allay concerns about the privacy of their data. Apple ...

Top Rated Comments

haruhiko Avatar
32 months ago
So now Apple not only gets the expensive repair fees, they get the AppleCare sales too. ??
Score: 14 Votes (Like | Disagree)
adamjackson Avatar
32 months ago
Just a reminder for some people that it may be worth checking if your credit card will cover this. I bought my iPhone 13 Pro full price with my American Express card which extends the factory warranty by 12 months (2 years) and by paying for my cell phone bill with Visible with my Amex card, they extend to me an $800 per incident damage coverage for every 30 days I pay my phone bill. So in that scenario, if I have a cost to repair my iPhone for a damage scenario, I submit the receipt from the Apple Store to Amex and they reimburse me up to $800.

This is why I stopped buying AppleCare+ on my iPhones but I do continue to put it on my MacBook Pro which still works to my advantage because even though I won't get damage coverage through Amex they will add 1 year to my 3 year warranty since I attached AppleCare at the time of purchase so my MacBook Pro has a 4 year warranty for hardware failures not related to damage.
Score: 13 Votes (Like | Disagree)
AmazeSE Avatar
32 months ago
Wow this is a smart idea. People are be more likely to insure their device after they go through an expensive repair.
Score: 7 Votes (Like | Disagree)
JPSaltzman Avatar
32 months ago
Another one of Tim's ingenious Cash Cows to keep that money flowin' in and the stockholders happy....
Score: 6 Votes (Like | Disagree)
TheYayAreaLiving ?️ Avatar
32 months ago

So now Apple not only gets the expensive repair fees, and they get the AppleCare sales too. ??
Apple gets it all. They really know how to save $ and get a single penny out of your pocket.
Score: 6 Votes (Like | Disagree)
TheYayAreaLiving ?️ Avatar
32 months ago
Ohh! That’s pretty cool. People will need it if they plan on fixing the devices themselves.
Score: 5 Votes (Like | Disagree)