Apple to Start Offering iPhone XR as Loaner Device During Lengthier Repairs
Starting later this week, Apple Stores and Apple Authorized Service Providers will be able to offer customers an iPhone XR as a loaner device during lengthier repairs in the U.S. and other regions, according to an internal memo obtained by MacRumors.
iPhone XR will be available as a loaner starting November 4, which will be an upgrade over the iPhone 8 that Apple currently offers as a loaner. As a one year newer device than the iPhone 8, the iPhone XR has more modern features like Face ID and Dual SIM support, and the iPhone XR also has a newer A12 Bionic chip for faster performance.
If an Apple Store determines that a customer's iPhone must be mailed off to an Apple repair center to be serviced, the customer would be eligible to receive an iPhone XR for free until their regular iPhone is ready for pickup.
Apple's iPhone Loan Agreement provides more details, including that customers must return the loaner iPhone no more than 14 days after the date that Apple notifies them that their repaired iPhone is ready for pickup.
Popular Stories
In a memo shared with Apple Stores and Apple Authorized Service Providers this week, and later obtained by MacRumors, Apple provided technicians with guidance on how to diagnose and address the iPhone Duo's inner display cracking issue.
If a customer reports the issue, Apple advised technicians to inspect the iPhone Duo and repair or replace it in accordance with their standard procedures....
Apple is releasing five new products this Friday, November 6, following pre-orders that opened last week, including its first touchscreen MacBook Pro models.
The following new products will be available from Friday:
iPad mini with OLED display and A20 Pro chip
iMac with M6 chip
14-inch MacBook Pro with M6 chip
14-inch MacBook Pro with OLED touchscreen
16-inch MacBook Pro with OLED...
Apple released iOS 27.2 on October 26, bringing enhancements to Siri AI, adding Suggestions in Messages, and sneaking in a string of smaller additions across Photos, Podcasts, Games, Apple TV, and FaceTime.
iOS 27.2 is available to download to your device now via Settings ➝ General ➝ Software Update. Note that some features may not be available in all regions or on all iPhone models....
