MacBook Pro Shipments Being Delayed Due to UPS 'Mechanical' Issues

Several customers awaiting deliveries of their new redesigned MacBook Pros are being told that their shipments are being delayed due to "mechanical" issues impacting UPS, a courier used by Apple to ship its devices worldwide.

Apple iphone12 iphone12pro ipadair availability louisville kentucky 01 10222020 big
"A mechanical failure has caused a delay" is the message several customers are being told when they track their new MacBook Pro shipment. Customers on the MacRumors Forum are also reporting that UPS is sending emails to customers informing them of unknown mechanical failures and that estimated delivery dates will vary depending on the conditions on the ground.

The mechanical failures, possibly about aircraft, are causing shipments of MacBook Pros, and presumably, other consumer electronic devices, to be left stationary on the ground in cities in China. Some shipments are still on-the-ground in Shanghai and Seoul, South Korea, and publicly available flight records show few UPS flights scheduled to depart either city today, at the time of writing.

Cologne, Germany, serves as one of UPS' main hubs in Europe and is where MacBook Pro shipments are likely to arrive from Asia before being sent to customers across Europe. One UPS flight from Seoul to Cologne that was scheduled for later today has been canceled, as noted on Reddit. Customers are also sharing their frustrations on Twitter.



"Your shipment is currently within the UPS network; however, an unforeseen event has occurred which could result in a change to the scheduled delivery date" is another message being broadcast to customers. Customers awaiting delivery for their new MacBook Pros should keep an eye out on their tracking page for any updates. Customers can also keep a close tab on the MacRumors Forums for updates.

It remains unclear if other Apple shipments, such as the newly launched third-generation AirPods, are also being impacted.

Top Rated Comments

sniffies Avatar
12 months ago
They have their UPS and downs, just like any other company. They'll fix it.
Score: 84 Votes (Like | Disagree)
SBlue1 Avatar
12 months ago
Wow some people here are so out of touch. The plane may have had technical problems and it needs to get fixed. And people are like I don’t care if the pilots die in an unsafe machine give me my MacBook now!

I remember my train was cancelled due to a suicide, someone jumped onto the tracks and got hit, and some selfish hipsters at the train station were yelling at the poor railway staf trying to help. Like I don’t care for the reason and I don’t want to use the next train in one hour I want you to put a replacement train on the tracks right now! It’s a sad Me Me Me society we live in.
Score: 38 Votes (Like | Disagree)
filmantopia Avatar
12 months ago

was that a packaged joke?
It's all in the delivery.
Score: 37 Votes (Like | Disagree)
BarredOwl Avatar
12 months ago

No, I'm using a low spec computer to do my work while I wait for this to arrive. I quit my job to build a startup and had to give back my old computer last week so I have two options. Expect this MBP to turn up before I have to return the temporary mac mini to apple within the 2 week window or buy another computer because apple can't fulfil their delivery dates.

Quite amazing you can't imagine any scenario where people need these to arrive in a timely manner.
This seems like poor planning on your part, not an issue with UPS or Apple.

I find it amazing that some folks just want to live their lives by the skin of their teeth. If you are seriously building a business, try some strategic planning.

Don’t build a house of cards that will fall if UPS is a day or two late.
Score: 30 Votes (Like | Disagree)
madmin Avatar
12 months ago
even the planes can't handle the weight of these laptops ;)
Score: 23 Votes (Like | Disagree)
BarredOwl Avatar
12 months ago

Some of us need these to do our work and are relying on their shipment dates being accurate.
This is your first or only computer and you suddenly have work to do?
Score: 22 Votes (Like | Disagree)

Related Stories

iPhone 13 Feature Candy Corn

iPhone Was the Most Popular Smartphone in Q4 2021

Tuesday January 18, 2022 5:50 am PST by
iPhones accounted for around one-fifth of all smartphone shipments in the fourth quarter of 2021, allowing Apple to reclaim first place as the biggest smartphone vendor, according to a report from Canalys. Canalys estimates that the iPhone accounted for 22 percent of worldwide smartphone shipments in the fourth quarter of 2021. The scale of Apple's shipments is thanks to strong demand for...
iphone 13 pro max display bleen

Apple Reportedly Increasing iPhone Shipments by 30% in First Half of 2022

Tuesday December 7, 2021 1:35 am PST by
Apple is reportedly increasing iPhone shipments by 30% for the first half of next year with the larger goal of exceeding 300 million iPhone shipments in 2022, according to a new report from DigiTimes Taiwan. The report, citing persons familiar with the matter, said that Apple is hoping to challenge its target of shipping 300 million iPhones in 2022. Shipments for the first half of the year...
maxresdefault

Everything Announced at the Apple Event in Just 7 Minutes

Monday October 18, 2021 7:55 pm PDT by
Apple today held its second fall event, which focused on the MacBook Pro and the AirPods. Apple introduced new 14 and 16-inch MacBook Pro models with a total design overhaul featuring MagSafe, no Touch Bar, HDMI port and SD card slot, and a mini-LED display that features a notch. Apple also debuted new super powerful M1 Pro and M1 Max chips, which join the existing M1 chip. Subscribe to the ...
apple lineup

Several Apple Products Currently Experiencing Delayed Shipping Times

Friday September 10, 2021 2:12 am PDT by
Several Apple products, including recently launched devices, are currently experiencing delayed shipping times, a possible sign that the ongoing chip shortage could be more significantly impacting Apple and its products. During the company's third-quarter earnings call, Apple CEO Tim Cook warned that the chip shortage that has plagued the industry for the last few months would impact iPhone...
macbook pro daisuke mr forums

First MacBook Pro Orders Arriving to Customers in New Zealand, Australia and Asia

Monday October 25, 2021 5:30 pm PDT by
It's already Tuesday, October 26 in New Zealand, Australia, and multiple countries in Asia which means it's MacBook Pro launch day. Customers in New Zealand and Australia are always the first to get their hands on new devices due to time zone differences, and the new MacBook Pro models are no exception. 14 and 16-inch MacBook Pro models are beginning to arrive to customers who pre-ordered last ...
maxresdefault

Review: M1 Max MacBook Pro After Three Months

Wednesday January 19, 2022 11:30 am PST by
It's now been a few months since the M1 Pro and M1 Max MacBook Pro models launched in October, and MacRumors video editor Dan Barbera has been using one of the new machines since they debuted. Over on the MacRumors YouTube channel, Dan has shared a three month review of his MacBook Pro to see how it has held up over time and how it's changed his workflow. Subscribe to the MacRumors YouTube ...
discount m1 macbook pro bue

Deals: Apple's 256GB 13-Inch M1 MacBook Pro on Sale for $1,149.99 ($149 Off)

Monday January 10, 2022 7:50 am PST by
Amazon today has Apple's 256GB 13-inch M1 MacBook Pro for $1,149.99, down from $1,299.00. As of writing, the notebook is in stock but with a slight shipping delay; it's currently estimated to be delivered between January 18 and 22. Note: MacRumors is an affiliate partner with some of these vendors. When you click a link and make a purchase, we may receive a small payment, which helps us keep...
macbook pro 14 16 inch

New 14-Inch and 16-Inch MacBook Pro Orders Now 'Preparing to Ship'

Thursday October 21, 2021 7:34 am PDT by
Shipments of the new 14-inch and 16-inch MacBook Pros are now "Preparing to Ship" for some customers ahead of when the first delivery is expected to arrive at customers next week. The new 14-inch and 16-inch MacBook Pro became available for pre-order earlier this week and it quickly became clear demand for the new laptops is high. Shortly after pre-orders opened, estimated shipments dates...

Popular Stories

iOS 16

Apple Releases iOS 16.0.2 With Bug Fixes for iPhone 14 Pro Camera Vibration, Copy/Paste Issue and More

Thursday September 22, 2022 1:04 pm PDT by
Apple today released iOS 16.0.2, addressing a number of bugs that iPhone 14 owners have been experiencing since the new devices launched. iOS 16.0.2 comes two weeks after the launch of iOS 16, and it follows iOS 16.0.1, an update made available to iPhone 14 owners on launch day. The update is available for all iPhones that are capable of running iOS 16. The iOS 16.0.2 update can be...
maxresdefault

Video Review: Four Days With the iPhone 14 Pro Max

Wednesday September 21, 2022 7:49 am PDT by
Apple on Friday released the new iPhone 14 models, and MacRumors videographer Dan picked one up on launch day. He's been using the iPhone 14 Pro Max non-stop since it came out, and over on the MacRumors YouTube channel, has shared his initial thoughts on the day-to-day experience with the latest iPhone. Subscribe to the MacRumors YouTube channel for more videos. Dan's mini review highlights...
iPad Pro Big Ol Logo

Five Features Rumored for the New iPad Pro Expected Next Month

Wednesday September 21, 2022 1:36 am PDT by
Rumors suggest Apple will announce new 11-inch and 12.9-inch iPad Pro models as soon as next month. The new iPads will be the first update to the iPad Pro series since April 2021 and will be an overall incremental upgrade that brings new capabilities and functionality to the highest-end iPad. According to reports, Apple is planning an event for October to announce the new iPad Pro models, a...
ios 16 lock screen feature

Some iOS 16 Users Complain About Slow Spotlight Search and Battery Drain

Wednesday September 21, 2022 4:25 am PDT by
It's been nine days since Apple released iOS 16 to the public, bringing major changes to the Lock Screen, Messages, Maps, and more. In the days following the release, some users have encountered several issues on their iPhones, ranging from slow system performance to battery drain. In the past few days, iPhone 14 Pro users have shared specific bugs related to Apple's latest high-end iPhones, ...
Dynamic Island For Android Users Feature

Android App Copying iPhone 14 Pro's Dynamic Island Released on Play Store

Thursday September 22, 2022 7:57 am PDT by
A copycat version of the iPhone 14 Pro's Dynamic Island has arrived on Android's Google Play Store in the form of an app called "dynamicSpot." The app, still in beta, offers customers several different experiences at the top of their smartphones. In its current form, dynamicSpot offers playback control for songs, timers, battery status, and more features coming soon, according to the app's...
facebook meta

Meta Sued Over Tracking iPhone Users Despite Apple's Privacy Features

Thursday September 22, 2022 5:12 am PDT by
Meta is facing a new proposed class action lawsuit that accuses it of tracking and collecting the personal data of iPhone users, despite features and policies made by Apple which are meant to stop that same type of tracking. In August, it was revealed that with the Facebook and Instagram apps, Meta can track all of a user's key taps, keyboard inputs, and more, when using the in-app browser....
apple watch ultra reddit 1

Lucky Customer Gets New Apple Watch Ultra Two Days Early

Wednesday September 21, 2022 2:03 pm PDT by
With millions of devices shipping out to customers with every Apple launch, there's occasionally someone who gets lucky and gets a new product ahead of schedule. This time around, Redditor playalisticadillac received an Apple Watch Ultra from AT&T two days before the official debut, sharing some images on the social media site. The images include an unboxing and comparisons to the...
new airpods pro ear tips

Apple Explains Why Second-Generation AirPods Pro Ear Tips Are Incompatible With Original AirPods Pro

Thursday September 22, 2022 3:12 pm PDT by
Apple today explained why the new silicone ear tips for the second-generation AirPods Pro are not officially compatible with the original AirPods Pro. In an updated support document, Apple said the original AirPods Pro ear tips have "noticeably denser mesh" than the second-generation ear tips. Apple did not provide any additional details, but the mesh density could result in acoustical...