AppleCare+ Now Covers Cracked Back Glass on iPhone 12 and iPhone 13 Models for Reduced $29 Fee

Apple today indicated that "back-glass only" damage on iPhone 12 and iPhone 13 models is now eligible for repair under AppleCare+ for a reduced fee of $29 in the United States, $39 in Canada, £25 in the UK, or the equivalent in other countries.

f1631642358
Prior to this change, cracked or damaged back glass on an iPhone 12 cost $99 to be repaired if the device was covered by an AppleCare+ plan.

In order to qualify for the $29 repair, the iPhone must be covered by AppleCare+ and have no additional damage beyond the damaged back glass that would prevent Apple from replacing the back glass, such as a bent or dented enclosure.

Back glass repairs at the reduced rate are not available on models older than the iPhone 12, according to Apple. More details are available on the iPhone Repair and Service website and in the newly updated AppleCare+ terms and conditions.

Related Forum: iPhone

Popular Stories

iOS 26

15 New Things Your iPhone Can Do in iOS 26.2

Friday December 5, 2025 9:40 am PST by
Apple is about to release iOS 26.2, the second major point update for iPhones since iOS 26 was rolled out in September, and there are at least 15 notable changes and improvements worth checking out. We've rounded them up below. Apple is expected to roll out iOS 26.2 to compatible devices sometime between December 8 and December 16. When the update drops, you can check Apple's servers for the ...
iPhone 14 Pro Dynamic Island

iPhone 18 Pro Leak Adds New Evidence for Under-Display Face ID

Monday December 8, 2025 4:54 am PST by
Apple is actively testing under-screen Face ID for next year's iPhone 18 Pro models using a special "spliced micro-transparent glass" window built into the display, claims a Chinese leaker. According to "Smart Pikachu," a Weibo account that has previously shared accurate supply-chain details on Chinese Android hardware, Apple is testing the special glass as a way to let the TrueDepth...
iOS 26

Apple Seeds Second iOS 26.2 Release Candidate to Developers and Public Beta Testers

Monday December 8, 2025 10:18 am PST by
Apple today seeded the second release candidate version of iOS 26.2 to developers and public beta testers, with the software coming one week after Apple seeded the first RC. The release candidate represents the final version iOS 26.2 that will be provided to the public if no further bugs are found. Registered developers and public beta testers can download the betas from the Settings app on...
iPhone 17 Pro Cosmic Orange

10 Reasons to Wait for Next Year's iPhone 18 Pro

Monday December 1, 2025 2:40 am PST by
Apple's iPhone development roadmap runs several years into the future and the company is continually working with suppliers on several successive iPhone models at the same time, which is why we often get rumored features months ahead of launch. The iPhone 18 series is no different, and we already have a good idea of what to expect for the iPhone 18 Pro and iPhone 18 Pro Max. One thing worth...
Foldable iPhone 2023 Feature 1

Apple to Make More Foldable iPhones Than Expected

Tuesday December 9, 2025 9:59 am PST by
Apple has ordered 22 million OLED panels from Samsung Display for the first foldable iPhone, signaling a significantly larger production target than the display industry had previously anticipated, ET News reports. In the now-seemingly deleted report, ET News claimed that Samsung plans to mass-produce 11 million inward-folding OLED displays for Apple next year, as well as 11 million...
Johny Srouji

Apple's Chipmaking Chief Johny Srouji Responds to Report About Him Potentially Leaving

Monday December 8, 2025 9:23 am PST by
Apple's chipmaking chief Johny Srouji has reportedly indicated that he plans to continue working for the company for the foreseeable future. "I love my team, and I love my job at Apple, and I don't plan on leaving anytime soon," said Srouji, in a memo obtained by Bloomberg's Mark Gurman. Here is Srouji's full memo, as shared by Bloomberg:I know you've been reading all kind of rumors and...
Johny Srouji

Apple Chip Chief Johny Srouji Could Be Next to Go as Exodus Continues

Sunday December 7, 2025 10:41 am PST by
Apple's senior vice president of hardware technologies Johny Srouji could be the next leading executive to leave the company amid an alarming exodus of leading employees, Bloomberg's Mark Gurman reports. Srouji apparently recently told CEO Tim Cook that he is "seriously considering leaving" in the near future. He intends to join another company if he departs. Srouji leads Apple's chip design ...
Intel Inside iPhone Feature

Apple's Return to Intel Rumored to Extend to iPhone

Friday December 5, 2025 10:08 am PST by
Intel is expected to begin supplying some Mac and iPad chips in a few years, and the latest rumor claims the partnership might extend to the iPhone. In a research note with investment firm GF Securities this week, obtained by MacRumors, analyst Jeff Pu said he and his colleagues "now expect" Intel to reach a supply deal with Apple for at least some non-pro iPhone chips starting in 2028....
google pixel 10

Switching Between iPhone and Android Will Get Easier With New Apple and Google Collaboration

Monday December 8, 2025 11:10 am PST by
Apple and Google are teaming up to make it easier for users to switch between iPhone and Android smartphones, according to 9to5Google. There is a new Android Canary build available today that simplifies data transfer between two smartphones, and Apple is going to implement the functionality in an upcoming iOS 26 beta. Apple already has a Move to iOS app for transferring data from an Android...
Apple Fitness Plus expansion hero

Apple Fitness+ Coming to 28 New Regions With Digital Voice Dubbing

Monday December 8, 2025 6:19 am PST by
Apple today announced that Fitness+ is expanding to 28 new markets on December 15 in the service's largest international rollout since launch, accompanied by new language dubbing and a K-Pop music genre. Apple Fitness+ will become available in Chile, Hong Kong, India, the Netherlands, Singapore, Taiwan, and additional regions on December 15, with Japan scheduled to follow early next year....

Top Rated Comments

alexandr Avatar
55 months ago
nice, maybe i'll go commando.
Score: 12 Votes (Like | Disagree)
B4U Avatar
55 months ago

nice, maybe i'll go commando.
You didn't mean this, right? ?


Attachment Image
Score: 11 Votes (Like | Disagree)
EricNau Avatar
55 months ago
It's about time—

As far as Apple is concerned (i.e. for trade-in value), breaking the back is just as bad as breaking the front.

And ceramic shield is only on the front; in other words, the back is easier to break, yet for years it has cost $99 to replace the back vs. $29 to replace the screen. And let's not forget: the back doesn't need to be made of glass, a famously breakable material. It was practically a scam, so this is a welcome change.
Score: 6 Votes (Like | Disagree)
JPack Avatar
55 months ago
Win-win situation.

The owner no longer gets a refurbished iPhone with reworked components. And it's cheaper for the consumer.
Score: 6 Votes (Like | Disagree)
Htsi Avatar
55 months ago
Ie. no new device
Score: 5 Votes (Like | Disagree)
alpi123 Avatar
55 months ago
They're still replacing the entire phone, except for the display, battery and cameras (there are images on Twitter by technicians of what they get, it's basically a new phone without those components).

They're not only replacing the glass. That's so time-consuming and inefficient for them.
Score: 3 Votes (Like | Disagree)