Major Privacy Breach as Eufy Security Camera Owners Report Seeing Other Users' Video Feeds

Owners of Eufy home security cameras are this morning reporting seeing live and recorded feeds show up in the Eufy app from other users' cameras, in what appears to be a disturbing breach of privacy and a major malfunctioning of the company's service.

eufy indoor security cameras
As with many connected domestic security cameras, Eufy cameras offer users the ability to view real-time and recorded streams of video feeds from the devices set up in and around the home. However, many Eufy owners are reporting seeing video feeds from cameras that are clearly not their own, while some users are claiming they are even able to pan and zoom strangers' cameras.

Eufy users on Monday took to Reddit to express their disbelief:

"I am seeing someone else's security camera feeds on my phone.
Seemed to happen a couple of hours ago. I am seeing someone else's camera feeds using the app on Android. My wife who also has full access under her own email can see another person's feed (2 devices, 2 different feeds) on her iPhone."

"Having the same issue in Melbourne... can view someone internal/external cameras in Florida, USA Massive security breach and with no way to tell if yours have been breached. EUFY please explain!!!"

"I'm having the same issue. I could access everything on somebody else's account, including the live feed and I was controlling their camera (pan, tilt, rotate). I was able to take video recordings, using the in-app record button, which saved to my phone. The camera I had access to was in the Los Angeles time zone."

"This is EXTREMELY EXTREMELY concerning. I have had my eufy front door camera for just over a month now. I wanted my partner to also have access to the account, so instead of making her a separate account and inviting her, I just logged into my account on her phone. Now here is the troubling part.... Now on her phone she is seeing someone elses front and backyard camera... We can see it live, we have full control over it... Wtf!? This is concerning because if this is happening then how do we know our account isn't somehow being seen by someone else.... Anyone have ANY idea why this would happen?"

Other users have reported similar experiences in the last few hours, and the issue appears to be widespread. Some owners affected by the issue are in the United States, but others are located as far afield as New Zealand, suggesting the breach is global.

On a positive note, the issue doesn't seem to be affecting streams set up using Apple's ‌HomeKit Secure Video‌, which encrypts video footage and stores it in iCloud rather than on servers handled by a third party.

It's not yet clear what's caused the issue, but the best advice for Eufy camera owners right now is to disconnect the devices at least until the breach is resolved. We've asked Eufy for comment and we'll update this article as soon as we learn more.

Top Rated Comments

steevn Avatar
37 months ago

People not set up for Apple HomeKit deserve getting their privacy breached because they haven’t done their homework.
No one deserves that.
Score: 45 Votes (Like | Disagree)
cmaier Avatar
37 months ago
Meanwhile there are people who argue that Apple should be forced to allow every app to use whatever servers for whatever purpose the developers want, because there can’t possibly be any security or privacy implications of that.
Score: 21 Votes (Like | Disagree)
jk1221 Avatar
37 months ago
Exhibit A why you NEVER put cameras INSIDE your house that go to the cloud.

Outside, meh. People could state at my porch, no loss there really its publicly viewable space anyway really (in my case) ?‍♂️

IMHO "security" cameras are meant for outside- security of the home perimeter. Once someone is inside it is FAR too late (and you already caught them on the outside cams) for inside cams to do anything.
Score: 11 Votes (Like | Disagree)
matrix07 Avatar
37 months ago

On a positive note, the issue doesn't seem to be affecting streams set up using Apple's ‌HomeKit Secure Video‌, which encrypts video footage and stores it in iCloud rather than on servers handled by a third party.
One major selling point for HSV then.

This is so creepy.
Score: 10 Votes (Like | Disagree)
steevn Avatar
37 months ago
I have both of the cameras shown and now glad I did setup HomeKit Secure Video. HKSV needs some improvements but it’s nice knowing we should all be protected from stuff like this for the most part.
Score: 8 Votes (Like | Disagree)
sirozha Avatar
37 months ago

People not set up for Apple HomeKit deserve getting their privacy breached because they haven’t done their homework.

You either keep your data local with HomeKit or you accept your privacy being breached by having the feeds on the cloud.
HomeKit secure video keeps the recordings in the cloud.
Score: 7 Votes (Like | Disagree)

Popular Stories

iPhone 16 Camera Lozenge 2 Perspective Gray

Five Key Upgrades Coming to iPhone 16

Friday March 15, 2024 1:45 pm PDT by
The iPhone is Apple's top-selling product, and it gets an update every year. In 2024, we're expecting the iPhone 16 and iPhone 16 Pro lineup, with an arguably more interesting feature set than we got with the iPhone 15 and iPhone 15 Pro. Subscribe to the MacRumors YouTube channel for more videos. Capture Button All four iPhone 16 models are set to get a whole new button, which will be...
When To Expect New iPads Feature 1

Apple to Announce New iPads on March 26, Rumors Claim

Monday March 18, 2024 4:02 am PDT by
Apple is widely expected to release new iPad Air and OLED iPad Pro models in the next few weeks. According to new rumors coming out of Asia, the company will announce its new iPads on Tuesday, March 26. Chinese leaker Instant Digital on Weibo this morning 日发布%23">claimed that the date will see some sort of announcement from Apple related to new iPads, but stopped short of calling it an...
airpods 3 orange

Two New AirPods 4 Models Expected to Launch in September or October

Sunday March 17, 2024 7:56 am PDT by
Apple suppliers will begin production of two new fourth-generation AirPods models in May, according to Bloomberg's Mark Gurman. Based on this production timeframe, he expects the headphones to be released in September or October. Gurman expects both fourth-generation AirPods models to feature a new design with better fit, improved sound quality, and an updated charging case with a USB-C...
iphone se 4 modified flag edges

iPhone SE 4 Expected to Depreciate Heavily

Tuesday March 12, 2024 9:04 am PDT by
Resale value trends suggest the iPhone SE 4 may not hold its value as well as Apple's flagship models, according to SellCell. According to the report, Apple's iPhone SE models have historically depreciated much more rapidly than the company's more premium offerings. The third-generation iPhone SE, which launched in March 2022, experienced a significant drop in resale value, losing 42.6%...
iOS 17 Passkey With Apple ACCOUNT Feature

'Apple ID' Expected to Change to 'Apple Account' Starting With iOS 18

Sunday March 17, 2024 7:13 am PDT by
MacRumors was first to report that Apple was planning to rebrand "Apple ID" to "Apple Account" across its software platforms and websites like iCloud.com as early as this year, and now Bloomberg's Mark Gurman has corroborated this change. A mockup of the new Apple Account branding In his Power On newsletter today, Gurman said the new "Apple Account" branding will start to be used later this...
General iOS 17 Feature Orange Purple

iOS 17.4.1 Update for iPhone is Imminent

Monday March 18, 2024 5:27 am PDT by
iOS 17.4.1 and iPadOS 17.4.1 should be released within the next few days, with a build number of 21E235, according to a source with a proven track record. MacRumors previously reported that Apple was internally testing iOS 17.4.1. As a minor update for the iPhone, it will likely address software bugs and/or security vulnerabilities. It is unclear if the update will include any other changes. ...