Longtime Apple Maps Bug in Australia Erroneously Lists Businesses in Residential Areas

There's a curious bug in the Apple Maps app that's affecting Australians, which appears to be caused by a bad data set. Multiple complaints on Twitter suggest that ‌Apple Maps‌ is listing certain businesses incorrectly, directing Australians to residential areas rather than the actual business location.

apple maps hospital error

An erroneous hospital listing located near Twitter user Russell Ivanovic

‌Apple Maps‌ appears to be pulling in data from where business owners live, rather than where their businesses are located.


There are a long list of complaints on Twitter about the errors that Australians have experienced, with restaurants, hospitals, pharmacies, and more listed in the wrong place.


Twitter users John Cleary and Russell Ivanovic suggest that Apple has imported an Australian business database that lists the places that businesses are registered to, which is typically the business owner's home address.


The long list of Twitter complaints suggest that this problem has existed in Australia for quite some time, and at least one person confirmed that he had a business listed as located at his home address.

Some of the Twitter users have reported the errors, but Apple has yet to address the problem for Australians who are being misdirected.


Apple has had issues with the ‌Apple Maps‌ app in the past, but has worked hard to introduce improvements through acquisitions and its own mapping efforts with map vehicles. ‌Apple Maps‌ has gained multiple new features over the years like the street-level Look Around feature, but there are clearly still issues that need to be fixed.

Popular Stories

iPhone 17 Pro Lower Logo Feature 1

iPhone 17 Pro Coming Soon With These 14 New Features

Monday June 30, 2025 1:08 pm PDT by
Apple's next-generation iPhone 17 Pro and iPhone 17 Pro Max are less than three months away, and there are plenty of rumors about the devices. Apple is expected to launch the iPhone 17, iPhone 17 Air, iPhone 17 Pro, and iPhone 17 Pro Max in September this year. Below, we recap key changes rumored for the iPhone 17 Pro models:Aluminum frame: iPhone 17 Pro models are rumored to have an...
Apple Watch Ultra Night Mode Screen

Apple Watch Ultra 3 Launching Later This Year With Two Key Upgrades

Wednesday July 2, 2025 1:13 pm PDT by
The long wait for an Apple Watch Ultra 3 appears to be nearly over, and it is rumored to feature both satellite connectivity and 5G support. Apple Watch Ultra's existing Night Mode In his latest Power On newsletter, Bloomberg's Mark Gurman said that the Apple Watch Ultra 3 is on track to launch this year with "significant" new features, including satellite connectivity, which would let you...
iPhone 17 Pro Lower Logo Magsafe

iPhone 17 Pro's New MagSafe Design Revealed in Leaked Photo

Wednesday July 2, 2025 8:37 am PDT by
The upcoming iPhone 17 Pro and iPhone 17 Pro Max are rumored to have a slightly different MagSafe magnet layout compared to existing iPhone models, and a leaked photo has offered a closer look at the supposed new design. The leaker Majin Bu today shared a photo of alleged MagSafe magnet arrays for third-party iPhone 17 Pro cases. On existing iPhone models with MagSafe, the magnets form a...
iPhone 17 Pro in Hand Feature Lowgo

iPhone 17 Pro Max Battery Capacity Leaked

Thursday July 3, 2025 5:40 am PDT by
The iPhone 17 Pro Max will feature the biggest ever battery in an iPhone, according to the Weibo leaker known as "Instant Digital." In a new post, the leaker listed the battery capacities of the iPhone 11 Pro Max through to the iPhone 16 Pro Max, and added that the iPhone 17 Pro Max will feature a battery capacity of 5,000mAh: iPhone 11 Pro Max: 3,969mAh iPhone 12 Pro Max: 3,687mAh...
Wi Fi WiFi General Feature

iOS 26 Adds a Useful New Wi-Fi Feature to Your iPhone

Wednesday July 2, 2025 6:36 am PDT by
iOS 26 and iPadOS 26 add a smaller yet useful Wi-Fi feature to iPhones and iPads. As spotted by Creative Strategies analyst Max Weinbach, sign-in details for captive Wi-Fi networks are now synced across iPhones and iPads running iOS 26 and iPadOS 26. For example, while Weinbach was staying at a Hilton hotel, his iPhone prompted him to fill in Wi-Fi details from his iPad that was already...
iOS 18

Apple Releases Second iOS 18.6 Public Beta

Tuesday July 1, 2025 10:19 am PDT by
Apple today seeded the second betas of upcoming iOS 18.6 and iPadOS 18.6 updates to public beta testers, with the betas coming just a day after Apple provided the betas to developers. Apple has also released a second beta of macOS Sequoia 15.6. Testers who have signed up for beta updates through Apple's beta site can download iOS 18.6 and iPadOS 18.6 from the Settings app on a compatible...
airpods pro 2

AirPods Pro 3 to Help Maintain Apple's Place in Earbud Market Amid Increasing Low-Cost Competition

Thursday July 3, 2025 7:25 am PDT by
Apple's position as the dominant force in the global true wireless stereo (TWS) earbud market is expected to continue through 2025, according to Counterpoint Research. The forecast outlines a 3% year-over-year increase in global TWS unit shipments for 2025, signaling a transition from rapid growth to a more mature phase for the category. While Apple is set to remain the leading brand by...
maxresdefault

New MacBook With A18 Pro Chip Spotted in Apple Code

Monday June 30, 2025 8:05 am PDT by
Apple is developing a MacBook with the A18 Pro chip, according to findings in backend code uncovered by MacRumors. Subscribe to the MacRumors YouTube channel for more videos. Earlier today, Apple analyst Ming-Chi Kuo reported that Apple is planning to launch a low-cost MacBook powered by an iPhone chip. The machine is expected to feature a 13-inch display, the A18 Pro chip, and color options...

Top Rated Comments

GeoStructural Avatar
55 months ago
Privacy focused company discloses business owner’s home addresses.
Score: 10 Votes (Like | Disagree)
nitramluap Avatar
55 months ago
It has serious privacy & safety implications. I’m a doctor and I have to have a ‘company’ but it’s just me in it... and it has no physical address nor any direct public interaction. It is a requirement for a business to have an address though (not a PO Box) so everyone uses their home address.

This has always been public domain data but it required someone knowing your actual business name and searching for it online. With Apple Maps using this data, people can simply bump into it scrolling on the map. If your business name isn’t cryptic, then everyone will know WHO lives in that house. Great for thieves to work out if a house is worth burgling...

I complained to Apple when I first saw this YEARS ago and they deleted my company name on Apple Maps immediately - so they WILL act, but I think it’s better if they didn’t use that dataset in the first place as it's not helpful.
Score: 7 Votes (Like | Disagree)
goonie4life9 Avatar
55 months ago
Folks, I just finished talking to a Senior Advisor and they assured me that this is most certainly not a problem, because if it was, they would have heard about it long before any customer noticed, because Apple support talks to millions of Apple Maps users an hour. The Senior Advisor assured me they were taking ownership of this case and would work to find a resolution that satisfies both of us. The first step in troubleshooting is to erase the MapOS and set it up as new. Now, the important thing is that you DON'T erase your entire device, just the MapOS. To do this, you need to go to Settings and then Maps. You'll scroll to the bottom and click the "Erase MapOS." Once you click "Erase MapsOS," it will ask you to confirm and once you click "Ok," it will begin the erasure. Once it is erased, it will download a fresh copy of MapsOS from Apple's servers.

If you don't see the "Erase MapOS" option, there is no further troubleshooting Apple can provide. Instead, the issue will need to be RTA'd to Engineering. To do that, you will need to download Capture Data onto your iOS device, run the data capture, with Mail Logging enabled of course, and submit the logs to Apple. Because Capture Data is a Mac app, you will not be able to run Capture Data on your iOS device. Instead, the Senior Advisor will submit the RTA to Engineering and Engineering will reply within 48 hours, to ask for screenshots of the bug. Engineering will provide no support if you don't cooperate with providing screenshots. Once you provide screenshots, Engineering will again reply in 48 hours, to determine if you are using Apple Maps or a third-party map app. Once you confirm that you are using Apple Maps, they will issue Apple's Official Position on the matter: No further support will be provided because you need to keep your device up to date.
Score: 6 Votes (Like | Disagree)
Macyourdayy Avatar
55 months ago
Finally an explanation why our suburbs are littered with small businesses that shouldn’t be there. What a dumb ass cock up. It’s been like this since 2012.
Score: 3 Votes (Like | Disagree)
TheYayAreaLiving ?️ Avatar
55 months ago
Well here you go folks...

It’s not as bad as the video clip below. APPLE Will sort it out.

Score: 3 Votes (Like | Disagree)
hagar Avatar
55 months ago

i add the fact macos maps APP still dont allows to navigate from a manually selected point on the map to another. but who cares! shareholders dont use gps. they have a chauffeur!
Yes it does. On the iPad, drop a pin on the map and press Directions. In the direction details window, by default “my location“ is selected as the starting point. Click on it to change the route. Next, choose your desired starting point on the map. It will appear in the list underneath the start and stop points. Select it to set it as your start point (Or first press the up down button to swap them and set the end point).

You have now directions from and to manually selected points on the map.

(On the iPhone, it seems you need to enter the address of at least the start or destination as the map is covered by the direction details pop-up window.)
Score: 3 Votes (Like | Disagree)