Apple Provides More Details About Independent Repair Provider Program for Macs

Apple this week announced that it has expanded its Independent Repair Provider Program to include Mac repairs. Apple has since outlined further details about the initiative in an internal document obtained by MacRumors.

mac repair generic
The internal document states the following:

  • Qualifying repair shops can gain access to Apple genuine parts, tools, and training starting August 17
  • The program covers all Mac models
  • The program is limited to out-of-warranty Mac repairs
  • Examples of components eligible for repair include the display, logic board, and top case, the latter of which includes the keyboard, trackpad, speakers, and battery
  • Participating repair shops must have Apple-certified technicians perform the repairs
  • Participating repair shops are not permitted to offer whole-unit replacements for Macs
  • Participating repair shops cannot ship Macs to an Apple repair center

Apple first launched the program for out-of-warranty iPhone repairs in the United States last year and expanded it to Canada and Europe last month. Apple's website has more details, but it has yet to be updated to reflect the inclusion of Mac repairs.

Update: Apple has also repriced several Mac repair parts for technicians. While some parts are now lower in price, several have increased by up to hundreds of dollars, such as 13-inch MacBook Pro displays.

Popular Stories

iPhone Pocket Short

iPhone Pocket is Now Completely Sold Out Worldwide

Tuesday November 25, 2025 7:16 am PST by
Apple recently teamed up with Japanese fashion brand ISSEY MIYAKE to create the iPhone Pocket, a limited-edition knitted accessory designed to carry an iPhone. However, it is now completely sold out in all countries where it was released. iPhone Pocket became available to order on Apple's online store starting Friday, November 14, in the United States, France, China, Italy, Japan, Singapore, ...
Netflix Smaller 4

Netflix Kills Casting From Its Mobile App to Most Modern TVs

Monday December 1, 2025 4:36 am PST by
Netflix has quietly removed the ability to cast content from its mobile apps to most modern TVs and streaming devices, including newer Chromecast models and the Google TV Streamer. The change was first spotted by users on Reddit and confirmed in an updated Netflix support page (via Android Authority), which now states that the streaming service no longer supports casting from mobile devices...
Cyber Week Deals 2025

Best Cyber Week Apple Deals Include Big Discounts on AirPods, Apple Watch, and More

Sunday November 30, 2025 7:33 am PST by
Cyber Week is here, and you can find popular Apple products like AirPods, iPad, Apple Watch, and more at all-time low prices. In this article, the majority of the discounts will be found on Amazon. Note: MacRumors is an affiliate partner with some of these vendors. When you click a link and make a purchase, we may receive a small payment, which helps us keep the site running. Specifically,...
Sad Siri Feature

Apple AI Chief John Giannandrea Retiring After Siri Delays

Monday December 1, 2025 2:16 pm PST by
Apple AI chief John Giannandrea is stepping down from his position and retiring in spring 2026, Apple announced today. Giannandrea will serve as an advisor between now and 2026, with former Microsoft AI researcher Amar Subramanya set to take over as vice president of AI. Subramanya will report to Apple engineering chief Craig Federighi, and will lead Apple Foundation Models, ML research, and ...
studio display purple february

M5 iPad Pro Could Hint at New Studio Display Feature

Sunday November 30, 2025 10:30 am PST by
The updated specs of the M5 iPad Pro may point toward a major new feature for Apple's next-generation Studio Display expected in early 2026. Apple's latest iPad Pro debuted last month and contains one display-related change that stands out: it can now drive external monitors at up to 120Hz with Adaptive Sync. The feature should deliver lower latency, smoother motion, and fewer visual...
iOS 26

When Will Apple Release iOS 26.2?

Monday December 1, 2025 4:37 pm PST by
We're getting closer to the launch of the final major iOS update of the year, with Apple set to release iOS 26.2 in December. We've had three betas so far and are expecting a fourth beta or a release candidate this week, so a launch could follow as soon as next week. Past Launch Dates Apple's past iOS x.2 updates from the last few years have all happened right around the middle of the...
maxresdefault

iPhone Fold: Launch, Pricing, and What to Expect From Apple's Foldable

Monday December 1, 2025 3:00 am PST by
Apple is expected to launch a new foldable iPhone next year, based on multiple rumors and credible sources. The long-awaited device has been rumored for years now, but signs increasingly suggest that 2026 could indeed be the year that Apple releases its first foldable device. Subscribe to the MacRumors YouTube channel for more videos. Below, we've collated an updated set of key details that ...
New Intel Logo

Apple and Intel Rumored to Partner on Mac Chips Again in a New Way

Friday November 28, 2025 7:33 am PST by
While all Macs are now powered by Apple's custom-designed chips, a new rumor claims that Apple may rekindle its partnership with Intel, albeit in a new and limited way. Apple supply chain analyst Ming-Chi Kuo today said Intel is expected to begin shipping Apple's lowest-end M-series chip as early as mid-2027. Kuo said Apple plans to utilize Intel's 18A process, which is the "earliest...
iphone black friday gold

The Best Black Friday iPhone Deals Still Available

Friday November 28, 2025 6:24 am PST by
Cellular carriers have always offered big savings on the newest iPhone models during the holidays, and Black Friday 2025 sales have kicked off at AT&T, Verizon, T-Mobile, and more. Right now we're tracking notable offers on the iPhone 17, iPhone 17 Pro, iPhone 17 Pro Max, and iPhone Air. For even more savings, keep an eye on older models during the holiday shopping season. Note: MacRumors is...

Top Rated Comments

LiE_ Avatar
69 months ago
Louis isn’t happy.

Score: 25 Votes (Like | Disagree)
XXPP Avatar
69 months ago

I like how Apple is changing the direction and being very transparent/open about this.
This change nothing. Apple still replace whole main board when onły 5cent capacitor is broken.
Score: 14 Votes (Like | Disagree)
star-affinity Avatar
69 months ago

I don't watch his videos, but, according to my father's representation, Louis is never happy.
?
I think he has some good points, though.
Score: 11 Votes (Like | Disagree)
Wildkraut Avatar
69 months ago
Looks like Apple start started to boss around in that area, too.
Score: 6 Votes (Like | Disagree)
Blackstick Avatar
69 months ago

Why would any authorized and properly trained technician want to work on any device that was improperly repaired? Maybe I’m misunderstanding your post, but if the technician is properly trained like the ones who perform warranty work, what difference does it make? All techs can make mistakes sometimes. I asked the genius that replaced my iPhone’s battery and he mentioned that occasionally they damage things. (Apple then replaces the damaged component or replaced the device)

I’m being trained on board level repair and rework, something that NO Apple technician is trained to do (by Apple) Apple doesn’t even allow techs to do board level work. The bad logic boards and other assemblies have to be mailed back. They then are sent to China to be refurbished and added back into parts inventory. I was an ACMT for 3 years and never made a mistake on a computer. I also fixed iPhones on the side and damaged a iPhone 4S during a screen repair. It happens.

What I won’t work on are devices that are missing components, missing screws, damaged cables, etc. A good technician doesn’t leave a trace when he/she is done unless they have to micky-mouse someone’s botched repair attempt.
Absolutely. Mac Genius from 2007-2014... mistakes happen in the Genius Room (to some techs, very frequently), but when that product is finally marked RFP (ready for pickup), there should be no trace you ever worked on it.

We'd deny service for tampered devices on a daily basis. When I left in 2014, the latest scammer craze was iPads that wouldn't power on, turns out they were devoid of parts inside and filled with modeling cement... we had to start weighing them.
Score: 6 Votes (Like | Disagree)
ouimetnick Avatar
69 months ago

Because Apple doesn't want to work on your device(warranty claim) that has been worked on(repaired damage you did) by someone else.
Why would any authorized and properly trained technician want to work on any device that was improperly repaired? Maybe I’m misunderstanding your post, but if the technician is properly trained like the ones who perform warranty work, what difference does it make? All techs can make mistakes sometimes. I asked the genius that replaced my iPhone’s battery and he mentioned that occasionally they damage things. (Apple then replaces the damaged component or replaced the device)

I’m being trained on board level repair and rework, something that NO Apple technician is trained to do (by Apple) Apple doesn’t even allow techs to do board level work. The bad logic boards and other assemblies have to be mailed back. They then are sent to China to be refurbished and added back into parts inventory. I was an ACMT for 3 years and never made a mistake on a computer. I also fixed iPhones on the side and damaged a iPhone 4S during a screen repair. It happens.

What I won’t work on are devices that are missing components, missing screws, damaged cables, etc. A good technician doesn’t leave a trace when he/she is done unless they have to micky-mouse someone’s botched repair attempt.
Score: 5 Votes (Like | Disagree)