Some Apple Watch Series 5 Owners Seeing Issues With Inconsistent Battery Levels and Random Shutdowns

Some Apple Watch Series 5 owners have been experiencing battery issues with their devices that cause random shutdowns even when the Apple Watch is reporting high battery levels.

applewatchalwaysondisplay
An inconsistent reading of actual battery level appears to be at fault, as in most cases, the Apple Watch reports near 100 percent battery levels for most of the day before dropping down to close to 50 percent and then shutting off. Macrumors reader Todd describes the issue:

Prior to a recent update, my watch had been accurate in reporting its battery level. It's hard to say which recent update MAY have created the issue, or if it's a result of something different, but I'm currently running watchOS 6.2.8. For the past few weeks, my watch has been reporting at or near 100% battery levels for the duration of the day - 5-6 hours at least. It will then drop down to around 53% and then abruptly shut off. Once restarted, it reports a battery level of 53% but will then shut down again if not placed on a charger.

Other users have seen a problem where the Apple Watch shuts down at around 50 percent battery, charges up to 99 percent in a short period of time, and then has problems charging fully to 100 percent.

There are complaints about these battery life issues on the MacRumors forums and the Apple Support Communities, plus iMore wrote about the issue earlier this year. From the Apple Support Communities:

I am having the following problem with my Series 5 Apple Watch, purchased four months ago:

1. After a full charge, the battery charge indicator remains stuck at 100% for approximately 4-9 hours.

2. The battery charge indicator then begins to decrease.

3. When the battery charge indicator reaches approximately 15-33%, the watch powers down suddenly, with no low battery warning (which should be given at 10%).

In summary, the battery charge indicator is essentially never correct.

Apple Watch Series 5 owners have been complaining about battery life issues since the device was first released in September 2019, and while it doesn't appear to be a widespread issue, there are a good number of people who are experiencing problems.

Complaints have persisted across multiple watchOS updates, and there have been a reports about battery errors after the latest watchOS 6.2.6 and watchOS 6.2.8 updates. Some affected users have been able to solve the problem by getting a replacement watch from Apple, but other techniques, such as resetting the watch, re-pairing, deleting watch faces, and more have not worked.

Given the mixed reports about the battery problems and the length of time that people have been experiencing issues, it's not clear what's going on but it appears that Apple hasn't yet been able to fix the issue.

Related Roundup: Apple Watch Series 9
Buyer's Guide: Apple Watch (Neutral)

Top Rated Comments

480951 Avatar
49 months ago

here's whats probably going to happen:
- Apple finds out it's due to battery aging (nothing you can do about that)
- Apple fixes it with a software update by throttling the CPU
- People get outraged
- Lawsuit gets filed
- Apple ends up paying out and gets punished for fixing a physics problem.
I really doubt it’s that as the series 5 isn’t even a year old yet.
Score: 7 Votes (Like | Disagree)
goonie4life9 Avatar
49 months ago
Folks, here's the word from Apple. The Senior Advisor I spoke to stated that he has never heard of battery issues with the Apple Watch. He said that if there was an issue, Apple would know about it before any user did, because Apple talks to over 1 million customers per hour, so the issue would show as a "Known Issue" before it ever affected any Apple Watch. Given this, he said the standard troubleshooting is to remove and re-seat the battery. Once you've done that, you'll need to plug the Watch into iTunes and do a DFU restore. Once you've done that, they'll send you an Apple Diagnostics file. You need to run Diagnostics, with Mail Logging enable to make-sure it isn't an issue with the Exchange server, zip the file, and submit it to Apple. This will then be sent to Engineering and they will get back to you within 48 hours with the official confirmation of a Duplicate Issue.
Score: 5 Votes (Like | Disagree)
macfacts Avatar
49 months ago
Time to throttle the apple watches
Score: 5 Votes (Like | Disagree)
Donnation Avatar
49 months ago
That would suck. Thinking you are getting this amazing battery life and staying at 100% most of the day and then boom, it shuts down.
Score: 5 Votes (Like | Disagree)
ColeSQ Avatar
49 months ago
we’ve replaced an S5 Watch 3x so far because of battery issues. I’ve owned every series to date, easily the worst one based on reliability alone and Apple’s “send it in and you’ll eventually get one back” service isn’t acceptable for the first year of owning anything as vital to one’s health monitoring as this Watch. It’s definitely been an “I wish I had a better option than Apple” moment for someone who’s been loyal for two decades and never felt that way before.
Score: 3 Votes (Like | Disagree)
farewelwilliams Avatar
49 months ago
here's whats probably going to happen:
- Apple finds out it's due to battery aging (nothing you can do about that)
- Apple fixes it with a software update by throttling the CPU
- People get outraged
- Lawsuit gets filed
- Apple ends up paying out and gets punished for fixing a physics problem
- No one wins in the end
Score: 3 Votes (Like | Disagree)

Popular Stories

Delta Feature

Delta Game Emulator Now Available From App Store on iPhone

Wednesday April 17, 2024 9:58 am PDT by
Game emulator apps have come and gone since Apple announced App Store support for them on April 5, but now popular game emulator Delta from developer Riley Testut is available for download. Testut is known as the developer behind GBA4iOS, an open-source emulator that was available for a brief time more than a decade ago. GBA4iOS led to Delta, an emulator that has been available outside of...
iPhone 15 Pro Action Button Translate

All iPhone 16 Models to Feature Action Button, But Usefulness Debated

Tuesday April 16, 2024 6:54 am PDT by
Last September, Apple's iPhone 15 Pro models debuted with a new customizable Action button, offering faster access to a handful of functions, as well as the ability to assign Shortcuts. Apple is poised to include the feature on all upcoming iPhone 16 models, so we asked iPhone 15 Pro users what their experience has been with the additional button so far. The Action button replaces the switch ...
maxresdefault

Hands-On With the New App Store Delta Game Emulator

Wednesday April 17, 2024 12:19 pm PDT by
A decade ago, developer Riley Testut released the GBA4iOS emulator for iOS, and since it was against the rules at the time, Apple put a stop to downloads. Emulators have been a violation of the App Store rules for years, but that changed on April 5 when Apple suddenly reversed course and said that it was allowing retro game emulators on the App Store. Subscribe to the MacRumors YouTube channel ...
iOS NES Emulator Bimmy Feature

NES Emulator for iPhone and iPad Now Available on App Store [Removed]

Tuesday April 16, 2024 11:33 am PDT by
The first approved Nintendo Entertainment System (NES) emulator for the iPhone and iPad was made available on the App Store today following Apple's rule change. The emulator is called Bimmy, and it was developed by Tom Salvo. On the App Store, Bimmy is described as a tool for testing and playing public domain/"homebrew" games created for the NES, but the app allows you to load ROMs for any...
Provenance Emulator

PlayStation, GameCube, Wii, and SEGA Emulator for iPhone and Apple TV Coming to App Store

Friday April 19, 2024 8:29 am PDT by
The lead developer of the multi-emulator app Provenance has told iMore that his team is working towards releasing the app on the App Store, but he did not provide a timeframe. Provenance is a frontend for many existing emulators, and it would allow iPhone and Apple TV users to emulate games released for a wide variety of classic game consoles, including the original PlayStation, GameCube, Wii,...