Apple Approves Basecamp's Email App 'Hey' With Newly Added 14-Day Free Account Option [Updated]

Just ahead of WWDC, Apple has approved a new version of Basecamp's email app "Hey" for release on the App Store, as noted by The Verge.

hey email app mobile
In response to Apple's marketing chief Phil Schiller saying that "you download the app and it doesn't work," Basecamp says that version 1.0.3 of the app introduces a free account option, allowing users to sign up directly in the app to receive a temporary randomized @hey.com email address that works for 14 days.

Basecamp is still not adopting Apple's in-app purchase system, which was at the center of the back-and-forth controversy, so users will have to visit the "Hey" website to sign up for a paid account after the free two-week period.

"Hey" has also gained multi-user support for enterprise customers, after Apple initially took issue with the app's consumer focus.

Apple has faced renewed scrutiny over its App Store practices in the weeks leading up to WWDC, including the European Commission's announcement that it will be investigating Apple's in-app purchase system. In particular, Basecamp and some other developers have taken issue with Apple's long-standing 30 percent commission from in-app purchases.

Basecamp founder David Heinemeier Hansson recently described the commission as a "ransom," calling it "profoundly, perversely abusive, and unfair." However, he called the newly approved version of "Hey" a "good compromise."

Update - June 25: Apple has approved version 1.0.3 of "Hey" with the 14-day free account option.

Popular Stories

2024 iPhone Boxes Feature

Apple Adjusts Trade-In Values for iPhones, iPads, Macs, and More

Thursday November 6, 2025 11:12 am PST by
Apple today updated its trade-in values for select iPhone, iPad, Mac, and Apple Watch models. Trade-ins can be completed on Apple's website, or at an Apple Store. The charts below provide an overview of Apple's current and previous trade-in values in the U.S., according to its website. Maximum values for most devices either decreased or saw no change, but the iPad Air received a slight bump. ...
Liquid Glass General Feature

Apple Shares Liquid Glass Design Gallery

Thursday November 6, 2025 2:45 pm PST by
Apple is promoting the new Liquid Glass design in iOS 26, showing off the ways that third-party developers are embracing the aesthetic in their apps. On its developer website, Apple is featuring a visual gallery that demonstrates how "teams of all sizes" are creating Liquid Glass experiences. The gallery features examples of Liquid Glass in apps for iPhone, iPad, Apple Watch, and Mac. Apple...
airtag purple

Apple's Website Lists AirTag 4-Pack at Shockingly Low Price [Updated]

Friday November 7, 2025 6:40 am PST by
Apple's online store in the U.S. is suddenly offering a pack of four AirTags for just $29, which is the same price as a single AirTag. This is likely a pricing error, and it is unclear if orders will be fulfilled. Apple has not discounted the AirTag four-pack in any other countries that we checked. Delivery estimates are already pushing into late November to early December, suggesting...
ikea smart home devices

IKEA Debuts 21 HomeKit-Compatible Smart Bulbs, Sensors, and Controls

Thursday November 6, 2025 4:08 pm PST by
IKEA today announced the upcoming launch of 21 new Matter-compatible smart home products that will be able to interface with HomeKit and the Apple Home app. There are sensors, lights, and control options, all of which will be reasonably priced. Some of the products are new, while some are updates to existing lines that IKEA previously offered. There are a series of new smart bulbs that are...
iOS 26

iOS 26.1 Available Now With These 8 New Features

Monday November 3, 2025 5:54 am PST by
Following more than a month of beta testing, Apple released iOS 26.1 on Monday, November 3. The update includes a handful of new features and changes, including the ability to adjust the look of Liquid Glass and more. Below, we outline iOS 26.1's key new features. Liquid Glass Toggle iOS 26.1 lets you choose your preferred look for Liquid Glass. In the Settings app, under Display...
Early Black Friday Deals 1

The Best Early Black Friday Apple Deals on MacBook, Apple Watch, iPad, and More

Saturday November 8, 2025 6:16 am PST by
We're officially in the month of Black Friday, which will take place on Friday, November 28 in 2025. As always, this will be the best time of the year to shop for great deals, including popular Apple products like AirPods, iPad, Apple Watch, and more. In this article, the majority of the discounts will be found on Amazon. Note: MacRumors is an affiliate partner with some of these vendors. When ...
Apple fitness plus feature

Future of Apple Fitness+ 'Under Review'

Sunday November 9, 2025 5:30 am PST by
The future of Apple Fitness+ is "under review" amid a reorganization of the service, according to Bloomberg's Mark Gurman. In the latest edition of his "Power On" newsletter, Gurman said that Apple Fitness+ remains one of the company's "weakest digital offerings." The service apparently suffers from high churn and little revenue. Nevertheless, Fitness+ has a small, loyal fanbase that...
maxresdefault

In-Depth iPhone Battery Experiment Pits Slow Charging Against Fast Charging

Friday November 7, 2025 1:19 pm PST by
HTX Studio this week shared the results from a six-month battery test that compared how fast charging and slow charging can affect battery life over time. Using six iPhone 12 models, the channel set up a system to drain the batteries from five percent and charge them to 100 percent over and over again. Three were fast charged, and three were slow charged. Another set of iPhones underwent...
apple watch se 3 always on

Apple to Remove iPhone-Apple Watch Wi-Fi Sync in EU With iOS 26.2

Thursday November 6, 2025 4:37 am PST by
Apple in iOS 26.2 will disable automatic Wi-Fi network syncing between iPhone and Apple Watch in the European Union to comply with the bloc's regulations, suggests a new report. Normally, when an iPhone connects to a new Wi-Fi network, it automatically shares the network credentials with the paired Apple Watch. This allows the watch to connect to the same network independently – for...

Top Rated Comments

omenatarhuri Avatar
70 months ago
This has been a brilliant marketing campaign. Well done to chaps at Basecamp.
Score: 27 Votes (Like | Disagree)
trip1ex Avatar
70 months ago
Yep they probably skirted the rules on purpose to advertise the app. I doubt I would have heard about it otherwise.
Score: 16 Votes (Like | Disagree)
Rogifan Avatar
70 months ago

This has been a brilliant marketing campaign. Well done to chaps at Basecamp.
I’m going to guess Cook had words with Schiller to the effect of get this sorted out before WWDC starts.
Score: 15 Votes (Like | Disagree)
Jmausmuc Avatar
70 months ago
I think it should be 100% at Apples discretion to approve and reject whatever they want for any reason.
it’s their platform. They built it. That’s my opinion on the legal matter.

Morally, I think it’s good that developers speak up. 30% is a huge cut. Would be fair to take a little bit less. But that should be done voluntarily not forced.
Score: 12 Votes (Like | Disagree)
cmaier Avatar
70 months ago

So, on June 18th when Phil Shiller said that Apple would not change it’s decision on “Hey” - was that just “chin music”?
No. Hey did what apple told them to do - add functionality that works when the app is launched.
Score: 12 Votes (Like | Disagree)
djcerla Avatar
70 months ago
Grown ups find good solutions. Kids whine.
Score: 11 Votes (Like | Disagree)