Apple Store Employee on Leave in Santa Monica Contracts COVID-19

An Apple Store employee from the Third St. Promenade store located in Santa Monica, California tested positive for COVID-19 yesterday, reports TechCrunch. The employee had been on leave to care for a relative since March 2, 10 days before being diagnosed.

applestoresantamonica
Apple says that it consulted health experts and did an overnight deep cleaning of the Third St. store, which is still open.

"Apple's first priority -- now and always -- is the health and safety of our employees, customers and the communities we serve. An employee at our Third St. Promenade store in Santa Monica informed us they had tested positive for COVID-19 late yesterday. The employee has not been to the store since taking leave on March 2 to care for a relative.

In consultation with health experts, we've taken a number of steps to protect our teams and customers. All our stores around the world have increased deep cleaning protocols and we have actively reduced customer density in all stores worldwide by cancelling Today at Apple sessions and creating extra space for Genius Bar appointments. As a precaution, we also undertook an additional extensive deep clean overnight before reopening the Third St. Promenade store.

We recognize this is a challenging and ever changing time for our global community and our thoughts are with those around the world personally affected by COVID-19 and the heroic medical professionals and researchers fighting it."

Apple previously initiated extended cleaning protocols and reduced density at the store through the cancelation of Today at Apple sessions and spaced out Genius appointments, measures implemented at all retail stores across the country.

Apple Stores in the United States have so far remained open, though with the above mentioned measures in place. In popular stores, Apple is also limiting the number of customers who are allowed in the store at one time.

At the height of the coronavirus outbreak in China, Apple shuttered all of its retail stores, though those stores have now reopened. Stores in Italy are closed right now, and Apple is likely closely monitoring the coronavirus situation in the U.S. to determine whether store closures are an appropriate next step.

TechCrunch asked Apple if it is considering closing retail locations in the United States, but Apple declined to comment.

Popular Stories

iphone 16 display

iPhone 17's Scratch Resistant Anti-Reflective Display Coating Canceled

Monday April 28, 2025 12:48 pm PDT by
Apple may have canceled the super scratch resistant anti-reflective display coating that it planned to use for the iPhone 17 Pro models, according to a source with reliable information that spoke to MacRumors. Last spring, Weibo leaker Instant Digital suggested Apple was working on a new anti-reflective display layer that was more scratch resistant than the Ceramic Shield. We haven't heard...
iPhone 17 Air Pastel Feature

iPhone 17 Reaches Key Milestone Ahead of Mass Production

Monday April 28, 2025 8:44 am PDT by
Apple has completed Engineering Validation Testing (EVT) for at least one iPhone 17 model, according to a paywalled preview of an upcoming DigiTimes report. iPhone 17 Air mockup based on rumored design The EVT stage involves Apple testing iPhone 17 prototypes to ensure the hardware works as expected. There are still DVT (Design Validation Test) and PVT (Production Validation Test) stages to...
iphone 17 air iphone 16 pro

iPhone 17 Air USB-C Port May Have This Unusual Design Quirk

Wednesday April 30, 2025 3:59 am PDT by
Apple is preparing to launch a dramatically thinner iPhone this September, and if recent leaks are anything to go by, the so-called iPhone 17 Air could boast one of the most radical design shifts in recent years. iPhone 17 Air dummy model alongside iPhone 16 Pro (credit: AppleTrack) At just 5.5mm thick (excluding a slightly raised camera bump), the 6.6-inch iPhone 17 Air is expected to become ...
Beyond iPhone 13 Better Blue

20th Anniversary iPhone Likely to Be Made in China Due to 'Extraordinarily Complex' Design

Monday April 28, 2025 4:29 am PDT by
Apple will likely manufacture its 20th anniversary iPhone models in China, despite broader efforts to shift production to India, according to Bloomberg's Mark Gurman. In 2027, Apple is planning a "major shake-up" for the iPhone lineup to mark two decades since the original model launched. Gurman's previous reporting indicates the company will introduce a foldable iPhone alongside a "bold"...
apple watch ultra yellow

What's Next for the Apple Watch Ultra 3 and Apple Watch SE 3

Friday April 25, 2025 2:44 pm PDT by
This week marks the 10th anniversary of the Apple Watch, which launched on April 24, 2015. Yesterday, we recapped features rumored for the Apple Watch Series 11, but since 2015, the Apple Watch has also branched out into the Apple Watch Ultra and the Apple Watch SE, so we thought we'd take a look at what's next for those product lines, too. 2025 Apple Watch Ultra 3 Apple didn't update the...
AirPods Pro 3 Mock Feature

AirPods Pro 3 Just Months Away – Here's What We Know

Tuesday April 29, 2025 1:30 am PDT by
Despite being more than two years old, Apple's AirPods Pro 2 still dominate the premium wireless‑earbud space, thanks to a potent mix of top‑tier audio, class‑leading noise cancellation, and Apple's habit of delivering major new features through software updates. With AirPods Pro 3 widely expected to arrive in 2025, prospective buyers now face a familiar dilemma: snap up the proven...
iPhone 17 Pro Blue Feature Tighter Crop

iPhone 17 Pro Launching Later This Year With These 13 New Features

Wednesday April 23, 2025 8:31 am PDT by
While the iPhone 17 Pro and iPhone 17 Pro Max are not expected to launch until September, there are already plenty of rumors about the devices. Below, we recap key changes rumored for the iPhone 17 Pro models as of April 2025: Aluminum frame: iPhone 17 Pro models are rumored to have an aluminum frame, whereas the iPhone 15 Pro and iPhone 16 Pro models have a titanium frame, and the iPhone ...
iPhone 17 Pro on Desk Feature

All iPhone 17 Models Again Rumored to Feature 12GB of RAM

Tuesday April 29, 2025 3:36 am PDT by
All upcoming iPhone 17 models will come equipped with 12GB of RAM to support Apple Intelligence, according to the Weibo-based leaker Digital Chat Station. The claim from the Chinese leaker, who has sources within Apple's supply chain, comes a few days after industry analyst Ming-Chi Kuo said that the iPhone 17 Air, iPhone 17 Pro, and iPhone 17 Pro Max will all be equipped with 12GB of RAM. ...

Top Rated Comments

NickName99 Avatar
67 months ago

The thing is, it’s been widely reported that the virus can’t survive outside the body for very long so Apple probably don’t even need to clean anything.

The fact they have is only good news, but I think this will make people panic more and avoid the store.
More recent studies report that it can last 2-3 days on plastic or steel surfaces.
Score: 6 Votes (Like | Disagree)
Blackstick Avatar
67 months ago
Unavoidable. Speaking as a former Apple Store employee, the vast majority are young and will effortlessly recover from infection, but who knows who else they infected... a busy Apple store is truly one of the most germy public places on earth.
Score: 2 Votes (Like | Disagree)
kevinthebright Avatar
67 months ago

The thing is, it’s been widely reported that the virus can’t survive outside the body for very long so Apple probably don’t even need to clean anything.

The fact they have is only good news, but I think this will make people panic more and avoid the store.
I bet it survives long enough to go from the iphone that was just connected to your face to the technician.
Score: 2 Votes (Like | Disagree)
nfl46 Avatar
67 months ago
This is going to spread everywhere. Individuals who are 60 or older need to be careful, though.
Score: 2 Votes (Like | Disagree)
now i see it Avatar
67 months ago
Its gotten to the point that if you walk into a store and sneeze (due to allergies) pretty much everyone will charge for the door
Score: 2 Votes (Like | Disagree)
Rocko99991 Avatar
67 months ago
Many many thousands will get this. Will we publish every person when that happens?
Score: 1 Votes (Like | Disagree)