A federal judge this week rejected Apple's request to dismiss a class action lawsuit over its faulty butterfly keyboards, reports Reuters, which means the lawsuit will proceed.
The complainants believe that Apple knew of and concealed the fact that its 2015 and later MacBook models had keyboards prone to failure and that its repair program does not serve as an effective fix because replacement butterfly keyboards can also fail.
San Jose District Judge Edward Davila said that Apple must face the claims that the repair program is inadequate or compensate customers for their out-of-pocket expenses for repairs.
The lawsuit covers customers who purchased 2015 MacBook models or later and 2016 MacBook Pro models or later, which includes all machines that are equipped with Apple's butterfly keyboard. Apple has faced public scrutiny and many, many complaints over the butterfly keyboard's penchant to fail when exposed to dust and other small particulates.
Apple launched a repair program that covers all of its MacBook, MacBook Pro, and MacBook Air models that have a butterfly keyboard, but at the current time, all keyboard replacements are also butterfly keyboards.
Apple has attempted to revise the butterfly keyboard several times to make it more durable, but ultimately, it's still prone to failure.
With the recently released 16-inch MacBook Pro Apple eliminated the butterfly mechanism and reverted to a more reliable scissor mechanism, but the new 16-inch MacBook Pro keyboard is limited to that machine and older models are still getting repairs with butterfly keyboards.
The lawsuit is seeking damages for violations of consumer protection laws in several dates. Benjamin Johns, lawyer for the plaintiffs, told Reuters that he's pleased with the decision and looks forward to pursuing the case.
Friday December 5, 2025 9:40 am PST by Tim Hardwick
Apple is about to release iOS 26.2, the second major point update for iPhones since iOS 26 was rolled out in September, and there are at least 15 notable changes and improvements worth checking out. We've rounded them up below.
Apple is expected to roll out iOS 26.2 to compatible devices sometime between December 8 and December 16. When the update drops, you can check Apple's servers for the ...
Tuesday December 2, 2025 11:09 am PST by Juli Clover
Apple is encouraging iPhone users who are still running iOS 18 to upgrade to iOS 26 by making the iOS 26 software upgrade option more prominent.
Since iOS 26 launched in September, it has been displayed as an optional upgrade at the bottom of the Software Update interface in the Settings app. iOS 18 has been the default operating system option, and users running iOS 18 have seen iOS 18...
Wednesday December 3, 2025 10:33 am PST by Juli Clover
Apple today seeded the release candidate versions of upcoming iOS 26.2 and iPadOS 26.2 updates to developers and public beta testers, with the software coming two weeks after Apple seeded the third betas. The release candidates represent the final versions of iOS 26.2 and iPadOS 26.2 that will be provided to the public if no further bugs are found during this final week of testing....
Thursday December 4, 2025 9:30 am PST by Joe Rossignol
In a statement shared with Bloomberg on Wednesday, Apple confirmed that its software design chief Alan Dye will be leaving. Apple said Dye will be succeeded by Stephen Lemay, who has been a software designer at the company since 1999.
Meta CEO Mark Zuckerberg announced that Dye will lead a new creative studio within the company's AR/VR division Reality Labs.
On his blog Daring Fireball,...
Monday December 1, 2025 4:37 pm PST by Juli Clover
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Monday December 1, 2025 3:00 am PST by Tim Hardwick
Apple is expected to launch a new foldable iPhone next year, based on multiple rumors and credible sources. The long-awaited device has been rumored for years now, but signs increasingly suggest that 2026 could indeed be the year that Apple releases its first foldable device.
Subscribe to the MacRumors YouTube channel for more videos.
Below, we've collated an updated set of key details that ...
The iPhone Air has recorded the steepest early resale value drop of any iPhone model in years, with new data showing that several configurations have lost almost 50% of their value within ten weeks of launch.
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A U.S. appeals court has upheld a temporary restraining order that prevents OpenAI and Jony Ive's new hardware venture from using the name "io" for products similar to those planned by AI audio startup iyO, Bloomberg Law reports.
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Thursday December 4, 2025 5:18 am PST by Tim Hardwick
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If you're an iPhone 17 Pro or iPhone 17 Pro Max owner, try it for yourself: Open the Camera app with Photo selected in the carousel, then cover the rear lenses with your hand to...
Friday December 5, 2025 10:08 am PST by Joe Rossignol
Intel is expected to begin supplying some Mac and iPad chips in a few years, and the latest rumor claims the partnership might extend to the iPhone.
In a research note with investment firm GF Securities this week, obtained by MacRumors, analyst Jeff Pu said he and his colleagues "now expect" Intel to reach a supply deal with Apple for at least some non-pro iPhone chips starting in 2028....
"Apple has faced public scrutiny and many, many complaints". please define "many, many": 6, 100, 1000, 10% of owners? Seems more like a made up issue by a few loud influencers, maybe even paid influencers, than a real one. I'd say it was not many, many unless the defect rate exceeded say 2% of owners.
And no don't go saying, "but there is a lawsuit". it is simply fashionable to sue Apple for anything you can. Some have merit, many are thrown out.
Yeah, Apple's butterfly keyboard was a failure. Otherwise, they'd have never finally abandoned the design and went back to scissor switches. On top of this, them abandoning the design, they'll also leave those owners to deal with the problems after the warranties and extended warranties expire. The purpose of this lawsuit isn't just about it being a lawsuit to sue Apple for the sake of it like you'll read some morons spouting off about. It's to ensure that Apple must continue providing support, but better than this, has to provide extended warranties on these keyboards. Not much different than the NVIDIA GPU solder problem that occurred a few years ago. Most likely they'll lose this one since there has already been a precedence of a previous ruling for the failing hardware which required them to cover losses to the consumer. Apple fanboys and cultists can piss off about this. It's legitimate.
"Apple has faced public scrutiny and many, many complaints". please define "many, many": 6, 100, 1000, 10% of owners? Seems more like a made up issue by a few loud influencers, maybe even paid influencers, than a real one. I'd say it was not many, many unless the defect rate exceeded say 2% of owners.
I have had the keyboard replaced twice on my 2017 that is used lightly for office type work and I am neither loud nor an "influencer".
I am very happy for those that like the butterfly and never had a problem but please stop making those of us who have experienced failures out to be drama queens.
"Apple has faced public scrutiny and many, many complaints". please define "many, many": 6, 100, 1000, 10% of owners? Seems more like a made up issue by a few loud influencers, maybe even paid influencers, than a real one. I'd say it was not many, many unless the defect rate exceeded say 2% of owners.
And no don't go saying, "but there is a lawsuit". it is simply fashionable to sue Apple for anything you can. Some have merit, many are thrown out.
"Many" lawsuits in the US are frivolous - and class actions usually do not benefit the consumer....However, in this case, Apple has been selling a known defective keyboard. The internal numbers are much, much higher than 2%. The best we can hope for as consumers is for Apple to never repeat this mistake - and to receive some financial punishment.
"Apple has faced public scrutiny and many, many complaints". please define "many, many": 6, 100, 1000, 10% of owners? Seems more like a made up issue by a few loud influencers, maybe even paid influencers, than a real one. I'd say it was not many, many unless the defect rate exceeded say 2% of owners.
And no don't go saying, "but there is a lawsuit". it is simply fashionable to sue Apple for anything you can. Some have merit, many are thrown out.
I disagree with you, this issue is actually very widespread and growing. Mine started to have issues typing a few months ago and I didn’t even know about the keyboard problems until I googled it in September.
This keyboard issue is ridiculous, I was at the Apple store last week getting my laptop fixed when the genius told me a whopping 100+ were in line in front of me to get their keyboard replaced. I didn’t believe him until the morning I went in to pick up mine and they sat me at a table with 8 others who all had their keyboard replaced. All entered within 5 min of each other!! And even the genius told me the keyboard will fail again since it’s not a fix... apple really failed here.
Yeah, Apple's butterfly keyboard was a failure. Otherwise, they'd have never finally abandoned the design and went back to scissor switches. On top of this, them abandoning the design, they'll also leave those owners to deal with the problems after the warranties and extended warranties expire. The purpose of this lawsuit isn't just about it being a lawsuit to sue Apple for the sake of it like you'll read some morons spouting off about. It's to ensure that Apple must continue providing support, but better than this, has to provide extended warranties on these keyboards. Not much different than the NVIDIA GPU solder problem that occurred a few years ago. Most likely they'll lose this one since there has already been a precedence of a previous ruling for the failing hardware which required them to cover losses to the consumer. Apple fanboys and cultists can piss off about this. It's legitimate.
I agree with this! After getting mine repaired and the genius told me “when it fails again you got 2 more years to keep replacing it” I was thinking so what your saying is in 2 years I gotta buy a new MacBook or pay out of pocket.. Apple failed big time here!
