iPhone 11 Pre-Order Statuses Begin Shifting to 'Preparing to Ship'

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On the same day that iPhone 11, iPhone 11 Pro, and iPhone 11 Pro Max pre-orders began, some customers are already beginning to see their order statuses shift from "processing" to "preparing to ship" on Apple's website.

Once an order has reached "preparing to ship" status, it can no longer be canceled, although customers still have 14 days to return the iPhone upon receiving it for a full refund. Once orders reached "shipped" status in the United States, they can usually be tracked on UPS's or FedEx's websites.

iphone 11 preparing to ship

Credit: Mark Gurman

iphone 11 preparing to ship 2
Credit: Joe Chott

If your order has a Friday, September 20 delivery estimate, but has yet to reach "preparing to ship" status, this should change over the next few days. To check the status of your order, visit the Order Listing page on Apple's website.

The first deliveries to customers and in-store availability will begin Friday, September 20.

Discuss your iPhone pre-order in the MacRumors forums.

Related Roundup: iPhone 11

Top Rated Comments

haruhiko Avatar
18 months ago
In store pick up for me. The Apple Store is just next to my office.:D
Score: 15 Votes (Like | Disagree)
bushman4 Avatar
18 months ago
preparing to ship or even shipped means nothing as Fedex & UPS have instructions not to deliver before Friday
Score: 9 Votes (Like | Disagree)
GrumpyMom Avatar
18 months ago

I think the general buzz and hype that came with every new iPhone has fizzled. Times change, iPhones are no longer the device that feel more premium than other smartphones phones. There are now phones that simply feel and look more premium and higher end than iPhones. I've purchased 2 Note 10+ at $1500 each. I just can't imagine spending that much for an iPhone now. Not after the experience of using a Note. Not a chance. It even seems there's weaker demand for the new iPhones.

https://www.phonearena.com/news/Demand-for-new-iPhones-is-weaker-than-normal_id118947

I love my Note 10+. In fact, I'm posting from it. It's in a class by itself. And Apple probably did lose some customers to Android during their years of coasting on the same iPhone 6 design and iOS malaise. I know I strayed to Android due to that.

And Apple lost still more customers in markets outside of the US due to their high prices interacting with local economic conditions.

But I think, judging from the comments on this board, another strong possibility is that people aren't switching away from iOS, but just hanging onto their iPhones longer.

As much as I love my Note, my time on Android has shown me the strengths and weaknesses of both platforms. Apple still has some key strengths in iOS. I'm seeing signs of life coming from them again. Signs they're waking up and getting hungry for my business again.

I guess I'll find out when my 11 Pro gets here. It's joined the "preparing to ship" crowd and I am still excited after all these years.

Yes, the changes are incremental, but if we are being honest, Samsung customers have the same complaints. And other competitors may excel in a couple of aspects like Google's computational photography, and Huawei's advanced zooming, but don't maintain high standards overall. I know, my family owns these devices as well.
Score: 8 Votes (Like | Disagree)
RyanFromQA Avatar
18 months ago
Interesting. I wonder if any will be delivered early...
Score: 5 Votes (Like | Disagree)
GadgetBen Avatar
18 months ago

I think the general buzz and hype that came with every new iPhone has fizzled. Times change, iPhones are no longer the device that feel more premium than other smartphones phones. There are now phones that simply feel and look more premium and higher end than iPhones. I've purchased 2 Note 10+ at $1500 each. I just can't imagine spending that much for an iPhone now. Not after the experience of using a Note. Not a chance. It even seems there's weaker demand for the new iPhones.

https://www.phonearena.com/news/Demand-for-new-iPhones-is-weaker-than-normal_id118947

You can buy two cars for the same price of a Mercedes but you will never own a Mercedes. I've tried every phone out there as I love my gadgets, but nothing is built as well as an iPhone.

Plus you have no idea or statistics to support your claim about weak demand, these are just your own foolish views based on no source.

Samsung will never understand the importance of quality and precision, they just keep churning out new products quickly trying to saturate the market and every now and again they pick up folks like you.
Score: 5 Votes (Like | Disagree)
ApplelD Avatar
18 months ago
I attempted to solve the “available to ship null”, “Arrives” with no date attached message upon checking my order status by chatting with an Apple rep who then directed me to a phone number but I’ve not been able to call since they are outside business hours until tomorrow
[doublepost=1568446607][/doublepost]

preparing to ship or even shipped means nothing as Fedex & UPS have instructions not to deliver before Friday

There have been a few actual occurrences of someone’s iPhone arriving earlier than the launch day just most of these people are hoping theirs happens to arrive early
Score: 5 Votes (Like | Disagree)

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