Microsoft has revealed that one of its support agent's credentials were compromised, enabling unauthorized parties to access information from a "limited subset" of users, including e-mail addresses, folder names, subject lines, and the names of recent recipients, between January 1 and March 28 of 2019.

outlook iphone tablet
It gets worse, unfortunately. In a statement issued to The Verge, Microsoft said that the unauthorized parties had access to the actual content of roughly six percent of affected email accounts, as exposed by Motherboard.

In an email to affected users shared by TechCrunch, Microsoft said it has now blocked this unauthorized access, disabled the passwords of compromised accounts, and increased detection and monitoring to further protect users. Microsoft recommends users change their passwords out of an abundance of caution.

The breach affected a "limited subset" of Microsoft-managed email accounts, including Outlook, MSN, and Hotmail email addresses. No enterprise customers are believed to be affected, according to TechCrunch.

Microsoft told affected users that it has no indication why the information was viewed or how it may have been used. The company has yet to reveal how it discovered the breach, how the support agent's credentials were compromised, or if the agent was a Microsoft employee, according to TechCrunch.

Top Rated Comments

nouveau_redneck Avatar
41 months ago
High time for a "internet reboot" 2.0
It's high time for companies to be held accountable for breeches in a severe monetary fashion.

The only way they are going to get better at security, or take security seriously, is if it affects their bottom line in a big way if they don't.
Score: 7 Votes (Like | Disagree)
JetTester Avatar
41 months ago
Yet another huge company gets hacked and loses customer data. Is there no accountability anywhere now?
Score: 4 Votes (Like | Disagree)
Mr. Heckles Avatar
41 months ago
Good thing nobody uses Outlook.com for anything serious, lol.
I like outlook.com WAY more than gmail. Just because you don't, so that means no one uses outlook.com :rolleyes:
Score: 4 Votes (Like | Disagree)
justperry Avatar
41 months ago
High time for a "internet reboot" 2.0
Score: 2 Votes (Like | Disagree)
ArtOfWarfare Avatar
41 months ago
And this is why I always say - never write anything down that you wouldn't want everyone to know. I'm sure the hackers will sell the email content to someone who will blackmail the victims.
Score: 2 Votes (Like | Disagree)
NachoGrande Avatar
41 months ago
It was a joke about how few people use it. BTW I don't use Gmail.
:rolleyes: thousands of companies use it. Including the company I work for with 25,000 users. but yeah few people use it.
Score: 2 Votes (Like | Disagree)

Popular Stories

anker 563 dock ports

Anker's Latest USB-C Docking Station Brings Triple-Display Support to M1 Macs

Wednesday May 18, 2022 7:06 am PDT by
While Apple's early M1-based Macs can only officially support a single external display, there are ways around the limitation. Anker is launching a new 10-in-1 USB-C docking station today which delivers just that. The Anker 563 USB-C dock includes two HDMI ports and a DisplayPort port, and it leverages DisplayLink to carry multiple video signals over a single connection. Given that this hub...
Prosser Series 8 3

Apple Watch Series 8 Rumored to Feature New Design With Flat Display

Wednesday May 18, 2022 6:21 am PDT by
The Apple Watch Series 8 could feature an all-new design with a flat display, according to the leaker known as "ShrimpApplePro." In his latest video on the YouTube channel Front Page Tech, Jon Prosser highlighted information from ShrimpApplePro that suggests the Apple Watch Series 8 could feature a flat display in what seems to be a design originally rumored for the Apple Watch Series 7. ...
apple ar headset concept 1

Apple's Headset Said to Feature 14 Cameras Enabling Lifelike Avatars, Jony Ive Has Remained Involved With Design

Friday May 20, 2022 6:50 am PDT by
Earlier this week, The Information's Wayne Ma outlined struggles that Apple has faced during the development of its long-rumored AR/VR headset. Now, in a follow-up report, he has shared several additional details about the wearable device. Apple headset render created by Ian Zelbo based on The Information reporting For starters, one of the headset's marquee features is said to be lifelike...
apple data auction iphone privacy ad

Apple Highlights iPhone's Latest Privacy Features in New 'Data Auction' Ad

Wednesday May 18, 2022 9:00 am PDT by
Apple today shared a new ad highlighting iPhone privacy features like App Tracking Transparency and Mail Privacy Protection that are designed to give users more transparency and control when it comes to their personal data being collected. The ad revolves around a young woman named Ellie who discovers that her personal data is being sold at an auction house, with bids being placed on her...
apple ar headset concept 2

Apple's AR/VR Headset Nearing Completion as Board Gets Demo

Thursday May 19, 2022 9:52 am PDT by
Apple last week demonstrated its upcoming AR/VR headset to Apple board members, indicating that the device is in an advanced stage of development and could see a debut in the not too distant future, reports Bloomberg. Apple has also ramped up development of the software that runs on the headset, with that software expected to be called "RealityOS," or rOS for short. Render via designer Ian ...