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Apple Further Refutes Bloomberg Report Suggesting Chinese Spies Tampered With iCloud Servers
Following the publishing of the article, Apple released a strongly worded statement calling Businessweek's report inaccurate with no evidence to support the claims, and this afternoon, Apple went further and published an entire rebuttal on its website.
Apple's press release includes the same statement that was initially provided to Bloomberg Businessweek, along with additional information that the company says it shared with Bloomberg Businessweek ahead of when the server article was released.
While Bloomberg Businessweek's report claims that Apple reported the alleged microchip incident to the FBI in 2015, Apple told the news site in no uncertain terms that no one from Apple ever reached out to the FBI, nor had Apple ever heard from the FBI about an investigation.
Apple also told Bloomberg Businessweek that despite "numerous discussions" across teams and organizations, no one at Apple had heard anything about the supposed microchip investigation.
Apple's updated statement clarifies that Apple is not under any kind of gag order or held to a confidentiality obligation, and it says clearly that the report is "completely untrue" and that no malicious chips have been found in Apple servers. The full additional statement is below:
The published Businessweek story also claims that Apple "reported the incident to the FBI but kept details about what it had detected tightly held, even internally." In November 2017, after we had first been presented with this allegation, we provided the following information to Bloomberg as part of a lengthy and detailed, on-the-record response. It first addresses their reporters' unsubstantiated claims about a supposed internal investigation:Apple's initial statement, available below, was shared this morning after Bloomberg Businessweek published its article claiming Apple discovered illicit microchips in its Supermicro server motherboards that were able to inject code or provide instruction to the CPU with the ultimate goal of providing the Chinese government with access to "high-value corporate secrets and sensitive government networks."
Despite numerous discussions across multiple teams and organizations, no one at Apple has ever heard of this investigation. Businessweek has refused to provide us with any information to track down the supposed proceedings or findings. Nor have they demonstrated any understanding of the standard procedures which were supposedly circumvented.
No one from Apple ever reached out to the FBI about anything like this, and we have never heard from the FBI about an investigation of this kind -- much less tried to restrict it.
In an appearance this morning on Bloomberg Television, reporter Jordan Robertson made further claims about the supposed discovery of malicious chips, saying, "In Apple's case, our understanding is it was a random spot check of some problematic servers that led to this detection."
As we have previously informed Bloomberg, this is completely untrue. Apple has never found malicious chips in our servers.
Finally, in response to questions we have received from other news organizations since Businessweek published its story, we are not under any kind of gag order or other confidentiality obligations.
Bloomberg Businessweek claimed to have spoken to officials with knowledge of the investigation, which Apple says did not happen at all.
Over the course of the past year, Bloomberg has contacted us multiple times with claims, sometimes vague and sometimes elaborate, of an alleged security incident at Apple. Each time, we have conducted rigorous internal investigations based on their inquiries and each time we have found absolutely no evidence to support any of them. We have repeatedly and consistently offered factual responses, on the record, refuting virtually every aspect of Bloomberg's story relating to Apple.Along with Apple, Bloomberg Businessweek claimed that other companies, such as Amazon, were also affected. Amazon has also issued a similarly worded denial. According to Amazon, the report is untrue and Amazon has never found any issues "relating to modified hardware or malicious chips in Supermicro motherboards" nor has Amazon participated in an investigation with the government.
On this we can be very clear: Apple has never found malicious chips, "hardware manipulations" or vulnerabilities purposely planted in any server. Apple never had any contact with the FBI or any other agency about such an incident. We are not aware of any investigation by the FBI, nor are our contacts in law enforcement.
In response to Bloomberg's latest version of the narrative, we present the following facts: Siri and Topsy never shared servers; Siri has never been deployed on servers sold to us by Super Micro; and Topsy data was limited to approximately 2,000 Super Micro servers, not 7,000. None of those servers have ever been found to hold malicious chips.
As a matter of practice, before servers are put into production at Apple they are inspected for security vulnerabilities and we update all firmware and software with the latest protections. We did not uncover any unusual vulnerabilities in the servers we purchased from Super Micro when we updated the firmware and software according to our standard procedures.
We are deeply disappointed that in their dealings with us, Bloomberg's reporters have not been open to the possibility that they or their sources might be wrong or misinformed. Our best guess is that they are confusing their story with a previously-reported 2016 incident in which we discovered an infected driver on a single Super Micro server in one of our labs. That one-time event was determined to be accidental and not a targeted attack against Apple.
While there has been no claim that customer data was involved, we take these allegations seriously and we want users to know that we do everything possible to safeguard the personal information they entrust to us. We also want them to know that what Bloomberg is reporting about Apple is inaccurate.
Apple has always believed in being transparent about the ways we handle and protect data. If there were ever such an event as Bloomberg News has claimed, we would be forthcoming about it and we would work closely with law enforcement. Apple engineers conduct regular and rigorous security screenings to ensure that our systems are safe. We know that security is an endless race and that's why we constantly fortify our systems against increasingly sophisticated hackers and cybercriminals who want to steal our data.
Supermicro has also denied all reports and says it is not aware of any investigation regarding the topic.
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