Plex today announced on its forums that it is planning to shut down the Plex Cloud service as of November 30, 2018.

Plex introduced the Plex Cloud option back in the fall of 2016, providing Plex users with a way to store their media in the cloud to make it accessible from anywhere without the need for a local server.

plexcloud
Since its launch, Plex Cloud has suffered from issues, which led Plex to stop allowing new Plex Cloud servers in February to address performance, quality, and user experience problems.

According to Plex, it has not been able to solve its Plex Cloud problems in a cost effective manner.

We hold ourselves to a high standard, and unfortunately, after a lot of investigation and thought, we haven't found a solution capable of delivering a truly first class Plex experience to Plex Cloud users at a reasonable cost.

Starting on November 30, 2018, Plex Cloud users will no longer be able to access their Plex Cloud servers. Plex Cloud worked through a connection to services like Dropbox, Google Drive, and OneDrive, so all content will remain available to users through those services. Plex also plans to unlink all third-party cloud storage services from Plex Cloud on November 30.

With the discontinuation of Plex Cloud, Plex media content will be accessible only through local libraries, with the company recommending that people store former cloud content on a NAS. Plex says that the end of Plex Cloud will allow it to focus on improving core functionality and adding new features and content.

Top Rated Comments

OldSchoolMacGuy Avatar
42 months ago
I think they're afraid of getting in trouble for hosting pirated content. Terrarium TV is shutting down too.

Though we do frequently see that companies underestimate just how much people will store when you give them unlimited cloud storage. Crashplan just discontinued their consumer service (to focus on business services). This was because a small number of users (less than 5% from what friends who work there have said) stored numerous terabytes of backups. This made the consumer service financially unviable for them (when you factor in all the other costs like support, infrastructure, bandwidth, and more) when they were charging $99 or less per year for their service. There will always be those that push things and ruin them for the larger majority.
Score: 13 Votes (Like | Disagree)
budselectjr Avatar
42 months ago
When even your own blu-ray rips are considered a DMCA violation I can't blame them.
Score: 5 Votes (Like | Disagree)
smirk Avatar
42 months ago
Crashplan just discontinued their consumer service (to focus on business services). This was because a small number of users (less than 5% from what friends who work there have said) stored numerous terabytes of backups. This made the consumer service financially unviable for them (when you factor in all the other costs like support, infrastructure, bandwidth, and more) when they were charging $99 or less per year for their service. There will always be those that push things and ruin them for the larger majority.
At the risk of getting flamed, I had several terabytes of data backed up with Crashplan, but I didn't consider that as "pushing things"; they offered unlimited storage so I paid for the service and used it. I didn't exploit any loopholes or anything like that, it was all above board. It seems like if they couldn't maintain profitability with that policy then they should have charged more for additional storage, you know?

But Crashplan had other issues, too. They had that sluggish Java UI, and for years they kept promising a native Mac client without delivering. I've since moved to Backblaze and don't miss Crashplan at all.
Score: 4 Votes (Like | Disagree)
KazKam Avatar
42 months ago
Makes sense. Plex clearly knew what their users were going to use the storage for. It was silly of them to think they could get away with allowing users to host pirated content through Amazon cloud storage.
To be clear though, the term "pirated" is a loaded term. I don't consider movies I ripped from DVDs/BRs that I purchased as pirated, I consider them fair-use copies (regardless of what the MPAA thinks, and this topic has been discussed ad nauseam). However, movies in peoples' libraries that came from torrents or other file-sharing services (if they didn't own a copy on another medium) I consider truly pirated.

Problem is, there's almost no way to distinguish between the two, and Amazon and other cloud services know this and obviously err on the side of the movie industry with their large cadre of copyright lawyers. Yes, Plex should've known this would be an issue.
Score: 4 Votes (Like | Disagree)
gugy Avatar
42 months ago
I think the subscription cost is what turned off most people. Too many of them nowadays.
Score: 4 Votes (Like | Disagree)
oneMadRssn Avatar
42 months ago
That may be what you think, but the FBI thinks otherwise.

That FBI warning is such BS. While it is technically true that infringement without monetary gain could be criminally illegal, it's a crazy narrow standard. The most common criminal infringement by a huge margin is through monetary gain. I studied this while in law school for a journal article I was helping write: I could not find a single instance of a conviction based solely on 17 USC 506(a)(1)(B) or (C) - they were all based at least in part on (A) which requires financial gain. Granted I was only looking at searchable databases on LexisNexis, so it's possible there are guilty pleas or something I couldn't easily find. Nevertheless, the FBI's threat to investigate criminal infringement that doesn't involve financial gain is laughable.

Also, there are a few cases (some that post-date the MPAA) that have held it is fair use to make archival copies of CDs or DVDs for the purposes of having a backup in case the original is destroyed (e.g., making a copy of a disk and never using it until the original is destroyed). Notably, more convenient use is not fair use (e.g., using a rip on a NAS because loading disks is inconvenient).

At the end of the day, I think most people that make personal copies don't have to worry at all. The harm is so de minimis that nobody will ever care.
Score: 3 Votes (Like | Disagree)

Popular Stories

macbook pro 13 inch banner

Apple Planning Five New Macs for 2022, Including Entry-Level MacBook Pro Refresh

Sunday December 5, 2021 7:55 am PST by
Apple is working on five new Macs for launch in 2022, including a new version of the entry-level MacBook Pro, according to Bloomberg's Mark Gurman. In the latest edition of his "Power On" newsletter, Gurman said that he expects Apple to launch five new Macs in 2022, including: A high-end iMac with Apple silicon to sit above the 24-inch iMac in the lineup A significant MacBook Air...
apple watch series 7 aluminum colors

2022 Apple Watch Lineup Rumored to Include New Apple Watch SE and 'Rugged' Model for Sports

Sunday December 5, 2021 8:22 am PST by
Apple is planning an entire revamp of its Apple Watch lineup for 2022, including an update to the Apple Watch SE and a new Apple Watch with a rugged design aimed at sports athletes, according to respected Bloomberg journalist Mark Gurman. Writing in the latest installment of his Power On newsletter, Gurman said that for 2022, alongside the Apple Watch Series 8, Apple is planning an update to ...
airtag in hand

Apple AirTag Linked to Increasing Number of Car Thefts, Canadian Police Report

Friday December 3, 2021 7:10 am PST by
Apple's AirTags are being used in an increasing number of targeted car thefts in Canada, according to local police. Outlined in a news release from York Regional Police, investigators have identified a new method being used by thieves to track down and steal high-end vehicles that takes advantage of the AirTag's location tracking capabilities. While the method of stealing the cars is largely ...
1x 1

Apple CEO Tim Cook 'Secretly' Signed $275 Billion Deal With China in 2016

Tuesday December 7, 2021 6:49 am PST by
Apple CEO Tim Cook "secretly" signed an agreement worth more than $275 billion with Chinese officials, promising that Apple would help to develop China's economy and technological capabilities, The Information reports. In an extensive paywalled report based on interviews and purported internal Apple documents, The Information revealed that Tim Cook personally forged a five-year agreement...
ipad air arrive feature

iPad Pro With Wireless Charging, iPad Air 5, and iPad 10 Reported to Debut in 2022

Sunday December 5, 2021 8:54 am PST by
Apple is preparing to update three of its iPad models in 2022, including the entry-level iPad, iPad Air, and iPad Pro, according to Bloomberg's Mark Gurman. In his latest "Power On" newsletter, Gurman reiterated Apple's plans to release a new iPad Pro in 2022, featuring a new design and wireless charging, and clarified the company's intention to release new versions of the entry-level iPad...
2021 MBP SD Card Error Feature

Some SD Cards Not Working Properly With 2021 14 and 16-Inch MacBook Pros

Monday December 6, 2021 2:02 pm PST by
The SD card reader slot on the new 14 and 16-inch MacBook Pro models is not functioning as expected with some SD cards, according to multiple reports on the MacRumors forums. In a long complaint thread, MacRumors readers have detailed the issues that they're having with some SD cards, and there seems to be little consistency between reports and affected SD cards. Some SD cards crash and...
airpods pro blue holiday 3

Deals: AirPods Pro With MagSafe Available for $169.99 and Christmas Delivery on Amazon ($79 Off) [Update: Expired]

Monday December 6, 2021 6:03 am PST by
Amazon today has Apple's AirPods Pro with MagSafe Charging Case for $169.99 and delivery before Christmas Day, down from an original price of $249.00. This is $10 off from the rock bottom $159.99 price tag we tracked on Black Friday and Cyber Monday, and still a great deal for anyone shopping this holiday season. Note: MacRumors is an affiliate partner with Amazon. When you click a link and...
life360 app

Tile Buyer Life360 Selling Precise Location Data on Millions of Users

Monday December 6, 2021 1:05 pm PST by
Location tracking service Life360 has been selling the precise location data of tens of millions of its users, according to a new report shared by The Markup. Life360 bills itself as a "family safety platform" app that is meant to allow family members to keep tabs on one another with tracking software that's installed on smartphones, and there are both Android and iPhone apps. The...