PSA: Apple Maps Has Been Down Several Hours, Directions and Search Not Working [Update: Resolved]

If you are attempting to navigate with Apple Maps right now, you may be unable to do so, as the service appears to be experiencing downtime.

apple maps down
"Directions Not Available," the app says, when attempting to search for or navigate to destinations. "Route information is not available at this moment."

The issue appears to be widespread, with many users reporting that Apple Maps is down across the United States, Canada, and other countries. The outage affects all platforms with Apple Maps, including the iPhone, iPad, Mac, Apple Watch, and CarPlay.

iPhone, iPad, and Mac users can simply use an alternative such as Google Maps or Waze in the meantime, but CarPlay doesn't currently support third-party mapping apps, something that is changing with iOS 12.

Apple has yet to update its system status page to reflect any issues. We'll update this article if that changes or when the issues are resolved.

Update 8:18 AM: Apple has now acknowledged and is "investigating" ongoing issues with Maps Search and Routing & Navigation, according to its system status page. Apple says "all users are affected."

Update 10:13 AM: Directions appear to now be working in Maps, although Apple has yet to update its status page to confirm the issues have been resolved.

Update 10:28 AM: Apple has updated its status page to note the issues have been resolved as of 10:05 AM Pacific Time.

Top Rated Comments

OldSchoolMacGuy Avatar
47 months ago
Wow, the 3 people that use it will be inconvenienced.
Score: 50 Votes (Like | Disagree)
chr1s60 Avatar
47 months ago
Wow, the 3 people that use it will be inconvenienced.
This joke is still being used?

Apple maps is 1,000x better than it used to be. I don't find Google maps to be much better as a whole and actually prefer the look of Apple Maps to Google Maps.
Score: 42 Votes (Like | Disagree)
Ghost31 Avatar
47 months ago
Wow, the 3 people that use it will be inconvenienced.
I’m one of the few. There may even be 10’s of us. 10’s!
Score: 32 Votes (Like | Disagree)
kybldmstr Avatar
47 months ago
Experienced this just now. Had to use google maps. Eww
Score: 16 Votes (Like | Disagree)
Andres Cantu Avatar
47 months ago
Ouch, as if Apple Maps needed more bad PR :D
Score: 12 Votes (Like | Disagree)
Juicy Box Avatar
47 months ago
Wow, the 3 people that use it will be inconvenienced.
I’m one of the few. There may even be 10’s of us. 10’s!
Maybe Apple is doing maintenance, and they figure that no one would notice if service dropped for it.
Score: 9 Votes (Like | Disagree)

Popular Stories

airpodsinear 1

AirPods Save Woman's Life With Feature Everyone Should Know

Friday January 21, 2022 2:13 am PST by
Apple's AirPods have been credited with saving a woman's life after a potentially fatal fall, People reports. When a 60-year-old florist in New Jersey tripped and hit her head in her studio, she lost consciousness and awoke heavily bleeding. With nobody around to call for help, she realized she had her AirPods in, and used a "Hey Siri" command to call 911. An operator was able to stay on the ...
Upcoming Products 2022 Feature

Gurman: Apple Preparing 'Widest Array of New Hardware Products in Its History' for Fall

Sunday January 23, 2022 10:32 am PST by
Apple is working on a number of new products that are set to launch this fall, and Bloomberg's Mark Gurman says that it will be "the widest array" of new devices that Apple has introduced in its history. In his latest "Power On" newsletter, Gurman explains that Apple is working on four new flagship iPhones (iPhone 14, iPhone 14 Max, iPhone 14 Pro, and iPhone 14 Pro Max), an updated low-end Ma...
Questionable Design Decisions

Apple's Most Questionable Design Decisions in Recent Memory

Sunday January 23, 2022 2:59 am PST by
Apple has always emphasized the depth of thought that goes into the design of its products. In the foreword to Designed by Apple in California, a photo book released by the company in 2016, Jony Ive explains how Apple strives "to define objects that appear effortless" and "so simple, coherent and inevitable that there could be no rational alternative." But every once in a while even Apple...
top stories 2022jan22

Top Stories: Spring Apple Event Rumors, Apple Opposes Sideloading, and More

Saturday January 22, 2022 6:00 am PST by
As we roll into the latter half of January, we're starting to hear more about a potential spring Apple event, which is likely to take place in March or April. There are a number of potential announcements on deck, so an event would be a good opportunity for Apple to get them all out there. We've also been going back and forth on some iPhone 14 rumors, and we've taken a look at a number of...
att gigabit internet

AT&T Bringing $180/Month 5-Gigabit Internet to 70 Cities

Monday January 24, 2022 9:20 am PST by
AT&T today announced the launch of upgraded AT&T Fiber plans, which support speeds of up to 5 Gigabits for some customers. There are two separate plans, one "2 GIG" plan and one "5 GIG" plan, available to new and existing AT&T Fiber subscribers. According to AT&T, the new plans are available to nearly 5.2 million customers across 70 metro areas including Los Angeles, Atlanta, Chicago, San...
macbook pro 14 16 2021

Three Months After Launch, Apple Still Struggling to Meet Demand for Redesigned 14-Inch and 16-Inch MacBook Pro

Monday January 24, 2022 7:12 am PST by
Three months after their launch, the 14-inch and 16-inch MacBook Pros continue to experience high demand and seemingly short supply, with shipping dates for both models stretching into multiple weeks in several of Apple's key markets. In the United States, the baseline 14-inch MacBook Pro with the M1 Pro chip is estimated to ship in three to four weeks, promising an arrival by at least...
peloton tv workout cardio

Apple Floated as Potential Buyer of Peloton

Friday January 21, 2022 6:11 am PST by
Following months of bleak news about Peloton's "precarious state," including the revelation that it has halted production of its bikes and treadmills, Apple is being floated as a potential buyer of Peloton's troubled fitness business. Yesterday, CNBC reported that Peloton will temporarily stop production of its connected fitness products due to a "significant reduction" in consumer demand, a ...
Spring 2022 Apple Products Feature

New iPad Air, Macs, and iPhone SE With 5G Likely to Be Announced at Apple Event This Spring

Thursday January 20, 2022 8:32 am PST by
Earlier this week, Bloomberg's Mark Gurman tweeted that Apple "will be holding a spring event" to announce a new iPhone SE and other hardware. In a recent edition of his newsletter, Gurman said the event is likely to occur in March or April. Gurman did not elaborate on what "other hardware" will be announced at Apple's purported spring event, but rumors suggest at least four products are...