Complaints have been surfacing on Twitter, Reddit, and other social media platforms over the course of the last few weeks, but the issue started receiving widespread attention this week after it was shared on BuzzFeed. From Reddit:
A friend of mine at work just a couple of days ago told me this very thing happened at his moms house. He was face timing with his her(he jokes she is jealous of Alexa, his dad just loves it) and out of the blue in the background Alexa started to laugh, he even heard it on his end. Said it was super creepy. I'm waiting the have the holy hell scared out of me one quiet evening...or even worse, awakened by the one a foot from my head while I'm sleeping.
In a statement provided to The Verge this morning, Amazon said that it is aware that some Alexa-enabled devices are randomly laughing and a fix is in the works. "We're aware of this and working to fix it," Amazon said.
Customers who have an Alexa-enabled device and are creeped out by the random and unprompted laughs may want to turn off their speakers until Amazon is able to locate the issue and push out a fix.
Update: Amazon says that in "rare circumstances" Alexa mistakenly hears the phrase "Alexa, laugh" which causes the creepy laughter. Amazon is changing the phrase to "Alexa, can you laugh?" to cut down on false positives.