Apple Considering Offering Rebates to Customers Who Purchased Full-Price iPhone Batteries
Apple is considering providing rebates to customers who purchased full-price iPhones before its reduced-cost $29 battery replacements were made available, reports Recode.
Apple confirmed that it is exploring the option following an inquiry from U.S. Senator John Thune, who asked whether Apple would offer rebates to customers who had already purchased new batteries at higher prices.
Has Apple explored whether consumers who paid the full, non-discounted price for a replacement batter in an effort to restore performance should be allowed to seek a rebate for some of the purchase price?"
Apple vice president for public policy Cynthia Hogan answered Thune's inquiry today and said that Apple is indeed looking into whether a rebate program can be provided to customers. "Yes, we are exploring this and will update you accordingly," she told Thune.
Apple began offering customers with an iPhone 6 and newer low-cost $29 battery replacements starting in December following outrage over the company's decision to introduce an iPhone-slowing power management feature in older devices.
Though the power management feature was first introduced in iOS 10.2.1 early in 2017, the details behind how it works were not fully discovered or explained by Apple until December. As it turns out, in older devices with degraded batteries, the power management feature can result in processor throttling at times of peak usage. Replacing the battery in affected devices solves the problem.
When Apple made $29 battery replacements available to customers in late December it also provided some customers who had already made a purchase with refunds, but the company limited refunds to batteries purchased on or after December 14. Customers who purchased a replacement battery before December 14 at the full $79 price have not been able to get their money back.
Should Apple make a rebate program available to customers who previously made a battery purchase, it would presumably cover customers who purchased replacement batteries earlier in the year.
The Black Friday and Cyber Monday holiday shopping rush is drawing to a close, but there are still some good deals to be had out there. For Apple products, many of the deals you've seen since last week are still available, though some have expired. So for anyone who missed out on Black Friday deals, there's still an opportunity to get some of the year's best prices on many Apple devices.
Apple's upcoming iPhone 15 models will be equipped with Sony's newest "state of the art" image sensors, according to a report from Nikkei.
Compared to standard sensors, Sony's image sensor doubles the saturation signal in each pixel, allowing it to capture more light to cut down on underexposure and overexposure. Nikkei says that it is able to better photograph a person's face even with...
Apple today announced that the Oceanic+ app is available for the Apple Watch Ultra starting today. Designed by Huish Outdoors in collaboration with Apple, the app serves as a dive computer for recreational scuba diving at depths up to 40 meters/130 feet.
Apple already offers a basic Depth app on the Apple Watch Ultra for viewing your current depth, maximum depth reached, water temperature,...
Apple today announced its 2022 App Store Award winners, highlighting the 16 best apps and games selected by Apple's global App Store editorial team.
The top apps were chosen by Apple for their quality, innovative technology, creative design, positive cultural impact, and ability to deliver "exceptional experiences." Apple CEO Tim Cook said:
This year's App Store Award winners reimagined...
Apple today released a Rapid Security Response update that is available for those running the iOS 16.2 beta, marking the launch of the second RSR update since the feature was released in iOS 16.
The Rapid Security Response Update is designed to provide iOS 16.2 beta users with bug fixes without the need to install a full update. The initial RSR release for iOS 16.2 beta users was a test with ...
Apple has cut back on its Twitter advertising, according to Twitter CEO Elon Musk. In a tweet, Musk said that Apple has "mostly stopped" its Twitter ads, asking if Apple hates "free speech."
Musk went on to publish a poll asking if Apple should "publish all censorship actions" taken that impact customers and he began retweeting content from companies that Apple has had moderation discussions ...
Elon Musk has pledged to offer an "alternative phone" if Apple and Google remove Twitter from their app stores, adding to long-standing rumors about an iPhone rival from Tesla.
Modified iPhone 11 Pro in the style of the Tesla Cybertruck, by Caviar. Musk's remark came after being asked about the potential scenario of Twitter being removed from app stores, which could conceivably happen if the...
Although Black Friday is now technically over, many Apple products are still seeing major discounts through the weekend as we head into Cyber Monday. In this article, you'll find every Apple device with a notable Black Friday sale that's still available. We'll be updating as prices change and new deals arrive, so be sure to keep an eye out if you don't see the sale you're looking for yet.