Apple CEO Tim Cook: We're Getting as Many iPhone X as Possible to Customers 'as Soon as Possible'

During today's earnings call for the fourth fiscal quarter of 2017, Apple CEO Tim Cook commented on iPhone X demand. While he was unable to predict when Apple would reach supply/demand balance for the device, he said that Apple is ramping up output week by week and aiming to get the new smartphone out to customers "as soon as possible."

iphone x angled

The ramp for the iPhone X is going well, especially considering that the iPhone X is the most advanced iPhone we've ever created and it has lots of new technology in it. So we're really happy that we're able to increase week by week what we're outputting and we're going to get as many of them as possible to customers as soon as possible.

Cook went on to say that iPhone X orders are "very strong" for both direct customers and the company's channel partners throughout the world and Apple is excited for the device to get into the hands of its customers.

"I'm told we had several hundred people waiting in Sydney," Cook said. "We're getting similar reports across that region."

Cook also commented on iPhone 8 and 8 Plus sales. He refused to talk about mix, but he said that when the two devices launched, they instantly became Apple's top two selling products. When it comes to the iPhone 8 Plus, for the period of time Apple can measure to date, it saw the fastest start of any Plus model. "That for us was a bit of a surprise," said Cook. "A positive surprise, obviously."

Cook said that it's difficult to predict how iPhone 8 and iPhone X sales will ultimately pan out because this is the first time Apple has offered three iPhones at the same time, and with the iPhone X just launching, it's just today that customers are able to take a look at all three products. "We'll see what happens there," said Cook.

On the topic of iPhone X pricing elasticity, Cook pointed out that many people pay for the iPhone month by month. At carrier prices that start somewhere around $33 per month, that's "less than a coffee a day at one of these nice coffee places." Customers are also increasingly trading in their devices, which offsets the cost of the device.

"It's important to put it in that context," Cook said. "We price for the value we're providing. We're not trying to charge the highest price we can get or anything, we're just trying to price it for what we're delivering."

Related Forum: iPhone

Popular Stories

Apple Watch Ultra Night Mode Screen

Apple Watch Ultra 3 Launching Later This Year With Two Key Upgrades

Wednesday July 2, 2025 1:13 pm PDT by
The long wait for an Apple Watch Ultra 3 appears to be nearly over, and it is rumored to feature both satellite connectivity and 5G support. Apple Watch Ultra's existing Night Mode In his latest Power On newsletter, Bloomberg's Mark Gurman said that the Apple Watch Ultra 3 is on track to launch this year with "significant" new features, including satellite connectivity, which would let you...
iPhone 17 Pro in Hand Feature Lowgo

iPhone 17 Pro Max Battery Capacity Leaked

Thursday July 3, 2025 5:40 am PDT by
The iPhone 17 Pro Max will feature the biggest ever battery in an iPhone, according to the Weibo leaker known as "Instant Digital." In a new post, the leaker listed the battery capacities of the iPhone 11 Pro Max through to the iPhone 16 Pro Max, and added that the iPhone 17 Pro Max will feature a battery capacity of 5,000mAh: iPhone 11 Pro Max: 3,969mAh iPhone 12 Pro Max: 3,687mAh...
iPhone 17 Pro in Hand Feature Lowgo

iPhone 17 Pro Coming Soon With These 14 New Features

Friday July 4, 2025 1:05 pm PDT by
Apple's next-generation iPhone 17 Pro and iPhone 17 Pro Max are just over two months away, and there are plenty of rumors about the devices. Below, we recap key changes rumored for the iPhone 17 Pro models. Latest Rumors These rumors surfaced in June and July:Apple logo repositioned: Apple's logo may have a lower position on the back of the iPhone 17 Pro models, compared to previous...
iPhone 17 Pro Lower Logo Magsafe

iPhone 17 Pro's New MagSafe Design Revealed in Leaked Photo

Wednesday July 2, 2025 8:37 am PDT by
The upcoming iPhone 17 Pro and iPhone 17 Pro Max are rumored to have a slightly different MagSafe magnet layout compared to existing iPhone models, and a leaked photo has offered a closer look at the supposed new design. The leaker Majin Bu today shared a photo of alleged MagSafe magnet arrays for third-party iPhone 17 Pro cases. On existing iPhone models with MagSafe, the magnets form a...
airpods pro 2

AirPods Pro 3 to Help Maintain Apple's Place in Earbud Market Amid Increasing Low-Cost Competition

Thursday July 3, 2025 7:25 am PDT by
Apple's position as the dominant force in the global true wireless stereo (TWS) earbud market is expected to continue through 2025, according to Counterpoint Research. The forecast outlines a 3% year-over-year increase in global TWS unit shipments for 2025, signaling a transition from rapid growth to a more mature phase for the category. While Apple is set to remain the leading brand by...
Wi Fi WiFi General Feature

iOS 26 Adds a Useful New Wi-Fi Feature to Your iPhone

Wednesday July 2, 2025 6:36 am PDT by
iOS 26 and iPadOS 26 add a smaller yet useful Wi-Fi feature to iPhones and iPads. As spotted by Creative Strategies analyst Max Weinbach, sign-in details for captive Wi-Fi networks are now synced across iPhones and iPads running iOS 26 and iPadOS 26. For example, while Weinbach was staying at a Hilton hotel, his iPhone prompted him to fill in Wi-Fi details from his iPad that was already...
iOS 18

Apple Releases Second iOS 18.6 Public Beta

Tuesday July 1, 2025 10:19 am PDT by
Apple today seeded the second betas of upcoming iOS 18.6 and iPadOS 18.6 updates to public beta testers, with the betas coming just a day after Apple provided the betas to developers. Apple has also released a second beta of macOS Sequoia 15.6. Testers who have signed up for beta updates through Apple's beta site can download iOS 18.6 and iPadOS 18.6 from the Settings app on a compatible...

Top Rated Comments

itsmilo Avatar
100 months ago
Cook pointed out that many people pay for the iPhone month by month. At carrier prices that startsomewhere around $33 per month, that's "lessthan a coffee a day at one of these nice coffee places."

Omg this is such an american way of thinking, no offense lol
Score: 29 Votes (Like | Disagree)
rafark Avatar
100 months ago

"We price for the value we're providing. We're not trying to charge the highest price we can get or anything, we're just trying to price it for what we're delivering"
April fools was many months ago, Tim.
Score: 26 Votes (Like | Disagree)
farewelwilliams Avatar
100 months ago
so...opposite of what nintendo does.
Score: 14 Votes (Like | Disagree)
rafark Avatar
100 months ago
Cook pointed out that many people pay for the iPhone month by month. At carrier prices that startsomewhere around $33 per month, that's "lessthan a coffee a day at one of these nice coffee places."

Omg this is such an american way of thinking, no offense lol
I make my coffee at home.
Score: 13 Votes (Like | Disagree)
Caliber26 Avatar
100 months ago
It baffles me that people, to this day, complain about Apple and their justification of pricing. Why? What’s the point? Nobody’s forcing anyone to buy something they don’t see value in. For those of us that do, we’re quite satisfied. Whine all you want, but Apple is clearly laughing all the way to the bank and many of us are happy for them.
Score: 13 Votes (Like | Disagree)
Johnny907 Avatar
100 months ago
It baffles me that people, to this day, complain about Apple and their justification of pricing. Why? What’s the point? Nobody’s forcing anyone to buy something they don’t see value in. For those of us that do, we’re quite satisfied. Whine all you want, but Apple is clearly laughing all the way to the bank and many of us are happy for them.
It equally baffles me when individuals like yourself not only support inflated profit margins but actually brag about them. I like Apple products too, but good god.
Score: 13 Votes (Like | Disagree)