Uber has rolled out an update to its iOS app that enables riders to learn basic sign language on the go so they can communicate better with deaf and hard-of-hearing drivers.

Screen Shot 2 3
Uber announced the new feature in a post on its website, where it said the ride-hailing service had "thousands" of deaf drivers in the United States alone, and that the update was in support of National Deaf Awareness Month.

Riders will see a special card in the Uber feed. Once they tap it, they'll be taken to a page where they can select the basics, like "Hello" and "Thank You," or spell out their name. They'll then be given a GIF with the word(s) in ASL. That way, they can better communicate with their Deaf or Hard of Hearing driver, because signing "Thank You" or "Hello" in ASL can go a long way.


Uber has actually included interface features for its hard of hearing drivers for the last couple of years, such as flashing screens for ride requests instead of audible notifications, and allowing drivers to receive texts rather than calls. But the latest feature, which currently only works in the U.S., will surely come as a welcome addition.

The Uber app is a free download for iPhone available on the App Store. [Direct Link]

Tag: Uber

Top Rated Comments

winglet69 Avatar
53 months ago
Big deal. I heard Lyft is adding Braille for their blind drivers.
Score: 4 Votes (Like | Disagree)
Ericus Macabeus Avatar
53 months ago
This is a really thoughtful and needed feature. Good job Uber.
Score: 3 Votes (Like | Disagree)
JosephAW Avatar
53 months ago
Might be easier to text or use notepad.
Score: 3 Votes (Like | Disagree)
User008 Avatar
53 months ago
I didn’t think so either. Not completely deaf anyway. How do they hear sirens and horns in emergency situations?
You mean those big things ... WITH BRIGHT, FLASHING LIGHTS?
Score: 2 Votes (Like | Disagree)
HacKage Avatar
53 months ago
While I agree that using text is simpler for the drivers, the passengers would be more impressed if the driver starting using ASL with them. It's the little things that lead to a good customer experience.
This is for the opposite way round though, for us, the riders to communicate better with the driver.

I'm not sure how much communication needs to go on, they already have the address you're going to, with Sat nav. Surely anything else it would be a lot easier to just open up notes rather than try sign, get it wrong, get frustrated and open up notes...
Score: 1 Votes (Like | Disagree)
Rocco83 Avatar
53 months ago
I am not at all trying to sound like an ******, but I’d rather my driver keep their hands on the wheel.

I mean that about the non-deaf drivers as well. I have had some pretty close calls when my Uber driver wanted to turn around and talk to me, or just takes their hands off the wheel because they are one of those people that cannot convey their thoughts without a flourish of the hands.

I do not mind the conversation, but more often than not I just want to hop in the backseat and not engage anyone until I am wherever I am heading. Thank them for the ride, pay them, tip them, and off I go.
Score: 1 Votes (Like | Disagree)

Related Stories

studio buds family

Beats Studio Buds Debuting Today With Active Noise Cancellation, Stemless Design, and More for $150

Monday June 14, 2021 8:00 am PDT by
We've seen a lot of teasers about the Beats Studio Buds over the past month since they first showed up in Apple's beta software updates, and today they're finally official. The Beats Studio Buds are available to order today in red, white, and black ahead of a June 24 ship date, and they're priced at $149.99. The Studio Buds are the first Beats-branded earbuds to truly compete with AirPods...
gradiente iphone white

Brazilian Electronics Company Revives Long-Running iPhone Trademark Dispute

Tuesday May 19, 2020 1:06 pm PDT by
Apple has been involved in a long-running iPhone trademark dispute in Brazil, which was revived today by IGB Electronica, a Brazilian consumer electronics company that originally registered the "iPhone" name in 2000. IGB Electronica fought a multi-year battle with Apple in an attempt to get exclusive rights to the "iPhone" trademark, but ultimately lost, and now the case has been brought to...
youtube apple tv

YouTube Discontinuing 3rd-Generation Apple TV App, AirPlay Still Available

Wednesday February 3, 2021 3:09 pm PST by
YouTube is planning to stop supporting its YouTube app on the third-generation Apple TV models, where YouTube has long been available as a channel option. A 9to5Mac reader received a message about the upcoming app discontinuation, which is set to take place in March.Starting early March, the YouTube app will no longer be available on Apple TV (3rd generation). You can still watch YouTube on...
YouTube Picture in Picture Feature

YouTube Premium Subscribers Can Now Use iOS Picture-in-Picture: Here's How

Wednesday August 25, 2021 3:55 am PDT by
Google has rolled out picture-in-picture support as an "experimental" feature for YouTube premium subscribers, allowing them to watch video in a small window when the app is closed. If you're a premium YouTube subscriber looking to try out picture-in-picture, follow these steps: Launch a web browser and sign into your YouTube account at YouTube.com. Navigate to www.youtube.com/new. Scroll...
2012macpro

Apple Outlines Metal-Capable Cards Compatible With macOS Mojave on 2010 and 2012 Mac Pro Models

Monday September 24, 2018 3:26 pm PDT by
Apple's new macOS Mojave update is not compatible with mid-2010 and mid-2012 Mac Pros with stock GPUs, but it is supported on 2010 and 2012 Mac Pro models that have been upgraded with graphics cards that support Metal. Apple today shared a new support document that provides a list of graphics cards that are Metal-capable, which will be useful for 2010 and 2012 Mac Pro owners who want to...
apple privacy

Apple Publishes FAQ to Address Concerns About CSAM Detection and Messages Scanning

Monday August 9, 2021 1:50 am PDT by
Apple has published a FAQ titled "Expanded Protections for Children" which aims to allay users' privacy concerns about the new CSAM detection in iCloud Photos and communication safety for Messages features that the company announced last week. "Since we announced these features, many stakeholders including privacy organizations and child safety organizations have expressed their support of...
iphone 13 teal with text

Apple Expecting iPhone and iPad Supply Constraints in September Quarter

Tuesday July 27, 2021 2:34 pm PDT by
During today's earnings call covering the third fiscal quarter of 2021 (second calendar quarter), Apple CFO Luca Maesteri said that Apple is expecting supply constraints to affect the iPhone and the iPad in the coming quarter. "The supply constraints that we've seen in the June quarter will be higher in the September quarter," said Maestri. The constraints will impact iPhone and iPad sales...
anker lightning cable mfi

Unwrap a New Apple Device? Stock Up on Extra Certified Lightning Cables for as Little as $6

Monday December 25, 2017 5:45 am PST by
If you unwrapped an Apple product today it likely came with one of the company's first-party Lightning cables, but having an extra on hand is always a good idea, so you can place it in other rooms in your house, in your car, or in a bag when you travel. For that reason, now's a good time to shop for third-party Lightning cables that are cheaper than Apple's own accessory, but still Made For...
apple screen time screen icons

Persistent Kids Finding Loopholes in Apple's Screen Time Limits

Tuesday October 15, 2019 9:44 am PDT by
Apple is currently engaged in a cat-and-mouse game with persistent kids looking to circumvent Screen Time restrictions, but the company has been receiving some criticism for not moving quickly enough to lock down some of the loopholes, reports The Washington Post. A few of the loopholes and ways for parents to shut them down are documented on the site Protect Young Eyes, while these and...
os x mountain lion macs 16x9 2

Apple Makes OS X Lion and Mountain Lion Free to Download

Wednesday June 30, 2021 12:19 pm PDT by
Apple recently dropped the $19.99 fee for OS X Lion and Mountain Lion, making the older Mac updates free to download, reports Macworld. Apple has kept OS X 10.7 Lion and OS X 10.8 Mountain Lion available for customers who have machines limited to the older software, but until recently, Apple was charging $19.99 to get download codes for the updates. As of last week, these updates no...