Adobe this week recommended customers using its Illustrator and InDesign software hold off from updating to the new macOS High Sierra operating system. Illustrator and InDesign have not been updated for High Sierra and there are some incompatibility issues that prevent the apps from working properly.

With Illustrator, users are seeing errors after upgrading to the new Apple File System. Illustrator pops up errors during installation, and, for already-installed software, there are problems with launching the app, opening a file, and creating a document. A separate problem leads to color management issues, while a third affects the rendering of Brushes, Live Corner widgets, and more.

adobeillustratorindesign
While there are workarounds for the GPU issues in Illustrator, there is no fix for the problem with APFS. Adobe says its engineers are working on a complete solution for a future Illustrator CC update.

As for InDesign, the cursor appears as a pixelated box, also a problem with no current solution. Adobe engineers are working on a fix to correct the problem as soon as possible.

Adobe recommends customers test their software on a non-production partition to make sure the update is compatible with current hardware and drivers before committing to a macOS High Sierra install. The company also says customers may wish to remain on an older version of macOS until the issues are addressed in updates.

Following the release of a new Mac update, there are often problems with software for a few weeks as developers work to add in support for new features and address incompatibilities.

For other apps that have issues, take a look at our forums, where MacRumors readers have compiled a comprehensive list of apps that have bugs or are incompatible with the macOS High Sierra update.

Other major apps that don’t work properly right now include Autodesk AutoCAD 2017, Civilization V, DiskWarrior 5.0, Ulysses 3, 2Do, and Transmit Version 5, among others.

Also of note, Microsoft Office for Mac 2011 is no longer being updated and is not compatible with macOS High Sierra. Microsoft does not plan to add support for the High Sierra update.

Tag: Adobe
Related Forum: macOS High Sierra

Top Rated Comments

mudflap Avatar
50 months ago
Once again Adobe has no excuse. They had access to the High Sierra betas just like any other developer, for months. They could've had all their apps ready to go the day 10.13 was released. But no. Because Adobe.
Score: 56 Votes (Like | Disagree)
dan9700 Avatar
50 months ago
Developer's have 3 months to test and get the software ready and its never enough that when its ready for prime time they have issues what do they do for 3 months when its in beta?!?
Score: 50 Votes (Like | Disagree)
TheWatchfulOne Avatar
50 months ago
Adobe this week recommended customers using its Illustrator ('https://helpx.adobe.com/illustrator/kb/illustrator-and-mac-os-high-sierra.html') and InDesign ('https://helpx.adobe.com/indesign/kb/indesign-and-mac-os-high-sierra.html') software hold off from updating to the new macOS High Sierra operating system. Illustrator and InDesign have not been updated for High Sierra and there are some incompatibility issues that prevent the apps from working properly.
I, on the other hand, recommend users update to High Sierra and find some non-Adobe graphics software to use. Permanently. But that's just me.
Score: 36 Votes (Like | Disagree)
nrose101 Avatar
50 months ago
Developer's have 3 months to test and get the software ready and its never enough that when its ready for prime time they have issues what do they do for 3 months when its in beta?!?
100% agree this is all Adobe's issue. Not really that surprising since most of their software is buggy as hell and they never take time for quality control.
Score: 33 Votes (Like | Disagree)
Kaibelf Avatar
50 months ago
If only Apple somehow had a program where people were able to try, test, and verify software before general release, poor Adobe and the starving children there wouldn't be in this position. And if Apple did have such a program... well, heck, that would mean Adobe's just plain incompetent if they didn't take advantage of such an opportunity.
Score: 22 Votes (Like | Disagree)
Tom at No Other Name Avatar
50 months ago
I agree with the previous posters. Adobe has been saying this was Apple's problem, but developers know far in advance when a release is coming, so I believe Adobe dropped the ball on this.

And we were told the subscription business model was to speed up the release of patches, fixes, etc. Still waiting.
Score: 19 Votes (Like | Disagree)

Top Stories

AirPods Pro Beta Firmware

AirPods Pro Beta Firmware Now Available

Wednesday July 21, 2021 6:50 am PDT by
Upcoming AirPods Pro firmware updates are now available to Apple Developer Program members as beta versions. AirPods Pro firmware beta one features FaceTime Spatial Audio and Ambient Noise Reduction. Custom Transparency mode, including Conversation Boost, was initially expected to be included in the beta but appears to have been delayed for a later version. Apple made the announcement...
maxresdefault

Apple Music to Livestream Premiere of Kanye West's New Album 'Donda' on Thursday

Wednesday July 21, 2021 1:49 am PDT by
Apple Music on Thursday will host a global livestream for the premiere of Kanye West's tenth studio album, titled "Donda." The sold-out event will take place at the Mercedes-Benz Stadium in Atlanta, Georgia, and Apple Music's livestream will start at 8:00 p.m. Eastern Time. The livestream was revealed in a Beats Studio Buds ad that aired during the NBA Finals. The ad features U.S. track...
General Apps Messages

All Three Major U.S. Carriers and Google Adopt Rich Communication Services, But No Sign of Apple Interest

Tuesday July 20, 2021 1:15 pm PDT by
For the last several years, Google has been pushing a new communications protocol called Rich Communication Services, or RCS. RCS is designed to replace SMS, the current text message standard, and it offers support for higher resolution photos and videos, audio messages, bigger file sizes, better encryption, improved group chat, and more. Verizon today announced that it is planning to adopt...
ios wifi settings

Apple Confirms iOS 14.7 Fixes WiFi Bug and Many Other Vulnerabilities

Wednesday July 21, 2021 11:38 am PDT by
Following the release of iPadOS 14.7 this morning, Apple has shared details on the security updates that are included in iOS 14.7, iPadOS 14.7, macOS Big Sur 11.5, watchOS 7.6, and tvOS 14.7, all of which came out this week. Notably, Apple's documentation confirms that the iOS 14.7 and iPadOS 14.7 updates address a WiFi-related vulnerability that could impact iOS devices when joining a...
macOS Malware Feature

Common Windows Malware Can Now Infect Macs

Wednesday July 21, 2021 8:13 am PDT by
A common form of malware on Windows systems has been modified into a new strain called "XLoader" that can also target macOS (via Bleeping Computer). Derived from the Formbook info-stealer for Windows, XLoader is a form of cross-platform malware advertised as a botnet with no dependencies. It is used to steal login credentials, capture screenshots, log keystrokes, and execute malicious files. ...
macOS Big Sur Feature Orange

Apple Releases macOS Big Sur 11.5 With Podcast App Updates and Bug Fixes

Wednesday July 21, 2021 10:15 am PDT by
Apple today released macOS Big Sur 11.5, the fifth major update to the macOS Big Sur operating system that launched in November 2020. macOS Big Sur 11.5 comes two months after the release of macOS Big Sur 11.4. The new ‌‌‌‌‌macOS Big Sur‌‌‌‌ 11.5 update can be downloaded for free on all eligible Macs using the Software Update section of System Preferences. macOS Big Sur...
idos 2 app ios

Apple to Pull 'iDOS 2' DOS Emulator From App Store

Thursday July 22, 2021 3:22 pm PDT by
iDOS 2, an app designed to allow users to play classic DOS games, will soon be pulled from the App Store, the app's creator said today. According to iDOS developer Chaoji Li, he tried to submit an iDOS update with bug fixes to the App Store, but was told that the update was rejected because it violated the 2.5.2 App Store guideline that says apps cannot install or launch executable code.Durin...
airpods 3 gizmochina Feature

AirPods 3 Rumored to Launch Alongside iPhone 13 at Expected September Event

Friday July 23, 2021 12:54 am PDT by
The third-generation AirPods will likely launch at the same event revealing Apple's upcoming iPhone 13 lineup, according to a report from DigiTimes, which makes the claim citing sources familiar with the matter. The report as a whole echoes previous reporting that production of the third-generation AirPods will kickstart in August, meaning a launch shortly after can be easily expected. DigiTi...
iPad mini pro feature

Next-Generation iPad Mini Will Reportedly Feature a Mini-LED Display

Thursday July 22, 2021 9:03 am PDT by
Apple is widely rumored to be planning a new iPad mini with a significant redesign, including a larger 8.5-inch to 9-inch display with slimmer bezels, a Touch ID power button instead of a home button, a USB-C port instead of a Lightning connector, and more. According to a paywalled preview of a DigiTimes report today, the sixth-generation iPad mini will also feature a mini-LED display:BLU...
airpods 3 gizmochina Feature teal

AirPods 3 Mass Production Said to Kick Off in August

Tuesday July 20, 2021 8:40 pm PDT by
Mass production of the third-generation AirPods will kick off in August, according to a new report from Nikkei Asia. They will reportedly join a number of other products such as the iPhone 13 lineup and redesigned MacBook Pro models as launches coming before the end of the year. Renderings of rumored third-generation AirPods design Rumored launch dates for the third-generation AirPods have...