Adobe this week recommended customers using its Illustrator and InDesign software hold off from updating to the new macOS High Sierra operating system. Illustrator and InDesign have not been updated for High Sierra and there are some incompatibility issues that prevent the apps from working properly.

With Illustrator, users are seeing errors after upgrading to the new Apple File System. Illustrator pops up errors during installation, and, for already-installed software, there are problems with launching the app, opening a file, and creating a document. A separate problem leads to color management issues, while a third affects the rendering of Brushes, Live Corner widgets, and more.

adobeillustratorindesign
While there are workarounds for the GPU issues in Illustrator, there is no fix for the problem with APFS. Adobe says its engineers are working on a complete solution for a future Illustrator CC update.

As for InDesign, the cursor appears as a pixelated box, also a problem with no current solution. Adobe engineers are working on a fix to correct the problem as soon as possible.

Adobe recommends customers test their software on a non-production partition to make sure the update is compatible with current hardware and drivers before committing to a macOS High Sierra install. The company also says customers may wish to remain on an older version of macOS until the issues are addressed in updates.

Following the release of a new Mac update, there are often problems with software for a few weeks as developers work to add in support for new features and address incompatibilities.

For other apps that have issues, take a look at our forums, where MacRumors readers have compiled a comprehensive list of apps that have bugs or are incompatible with the macOS High Sierra update.

Other major apps that don’t work properly right now include Autodesk AutoCAD 2017, Civilization V, DiskWarrior 5.0, Ulysses 3, 2Do, and Transmit Version 5, among others.

Also of note, Microsoft Office for Mac 2011 is no longer being updated and is not compatible with macOS High Sierra. Microsoft does not plan to add support for the High Sierra update.

Tag: Adobe
Related Forum: macOS High Sierra

Top Rated Comments

mudflap Avatar
53 months ago
Once again Adobe has no excuse. They had access to the High Sierra betas just like any other developer, for months. They could've had all their apps ready to go the day 10.13 was released. But no. Because Adobe.
Score: 56 Votes (Like | Disagree)
dan9700 Avatar
53 months ago
Developer's have 3 months to test and get the software ready and its never enough that when its ready for prime time they have issues what do they do for 3 months when its in beta?!?
Score: 50 Votes (Like | Disagree)
TheWatchfulOne Avatar
53 months ago
Adobe this week recommended customers using its Illustrator ('https://helpx.adobe.com/illustrator/kb/illustrator-and-mac-os-high-sierra.html') and InDesign ('https://helpx.adobe.com/indesign/kb/indesign-and-mac-os-high-sierra.html') software hold off from updating to the new macOS High Sierra operating system. Illustrator and InDesign have not been updated for High Sierra and there are some incompatibility issues that prevent the apps from working properly.
I, on the other hand, recommend users update to High Sierra and find some non-Adobe graphics software to use. Permanently. But that's just me.
Score: 36 Votes (Like | Disagree)
nrose101 Avatar
53 months ago
Developer's have 3 months to test and get the software ready and its never enough that when its ready for prime time they have issues what do they do for 3 months when its in beta?!?
100% agree this is all Adobe's issue. Not really that surprising since most of their software is buggy as hell and they never take time for quality control.
Score: 33 Votes (Like | Disagree)
Kaibelf Avatar
53 months ago
If only Apple somehow had a program where people were able to try, test, and verify software before general release, poor Adobe and the starving children there wouldn't be in this position. And if Apple did have such a program... well, heck, that would mean Adobe's just plain incompetent if they didn't take advantage of such an opportunity.
Score: 22 Votes (Like | Disagree)
Tom at No Other Name Avatar
53 months ago
I agree with the previous posters. Adobe has been saying this was Apple's problem, but developers know far in advance when a release is coming, so I believe Adobe dropped the ball on this.

And we were told the subscription business model was to speed up the release of patches, fixes, etc. Still waiting.
Score: 19 Votes (Like | Disagree)

Related Stories

youtube apple tv

YouTube Discontinuing 3rd-Generation Apple TV App, AirPlay Still Available

Wednesday February 3, 2021 3:09 pm PST by
YouTube is planning to stop supporting its YouTube app on the third-generation Apple TV models, where YouTube has long been available as a channel option. A 9to5Mac reader received a message about the upcoming app discontinuation, which is set to take place in March.Starting early March, the YouTube app will no longer be available on Apple TV (3rd generation). You can still watch YouTube on...
iPhone 13 Dummy Thumbnail 2

Kuo: iPhone 13 to Feature LEO Satellite Communications to Make Calls and Texts Without Cellular Coverage

Sunday August 29, 2021 7:39 am PDT by
The iPhone 13 will feature low earth orbit (LEO) satellite communication connectivity to allow users to make calls and send messages in areas without 4G or 5G coverage, according to the reliable analyst Ming-Chi Kuo. In a note to investors, seen by MacRumors, Kuo explained that the iPhone 13 lineup will feature hardware that is able to connect to LEO satellites. If enabled with the relevant...
General Apps Messages

Android iMessage Competitor Puts Pressure on Apple

Friday July 30, 2021 3:15 am PDT by
Google and the three major U.S. carriers, including Verizon, AT&T, and T-Mobile, will all support a new communications protocol on Android smartphones starting in 2022, a move that puts pressure on Apple to adopt a new cross-platform messaging standard and may present a challenge to iMessage. Verizon recently announced that it is planning to adopt Messages by Google as its default messaging...
os x mountain lion macs 16x9 2

Apple Makes OS X Lion and Mountain Lion Free to Download

Wednesday June 30, 2021 12:19 pm PDT by
Apple recently dropped the $19.99 fee for OS X Lion and Mountain Lion, making the older Mac updates free to download, reports Macworld. Apple has kept OS X 10.7 Lion and OS X 10.8 Mountain Lion available for customers who have machines limited to the older software, but until recently, Apple was charging $19.99 to get download codes for the updates. As of last week, these updates no...
bluetti eb70 main

MacRumors Giveaway: Win a Bluetti EB70 Portable Power Station and 200W Solar Panel

Friday September 3, 2021 11:13 am PDT by
For this week's giveaway, we've teamed up with MAXOAK to offer MacRumors readers a chance to win a Bluetti portable power station and an accompanying solar panel. Bluetti makes a range of portable power station options that are useful for camping, emergencies, power outages, off-grid living, and similar situations. The Bluetti EB70 is a solid middle of the road option that offers 716Wh and...
apple privacy

Apple Publishes FAQ to Address Concerns About CSAM Detection and Messages Scanning

Monday August 9, 2021 1:50 am PDT by
Apple has published a FAQ titled "Expanded Protections for Children" which aims to allay users' privacy concerns about the new CSAM detection in iCloud Photos and communication safety for Messages features that the company announced last week. "Since we announced these features, many stakeholders including privacy organizations and child safety organizations have expressed their support of...
General Spotify Feature

Spotify Pauses Plans to Add AirPlay 2 Support to iOS App [Update: Spotify Clarifies]

Friday August 6, 2021 9:07 am PDT by
See update at bottom of article Spotify this week confirmed that its plans to add AirPlay 2 support to its iOS app have been placed on indefinite hiatus. In an online discussion forum post, a Spotify representative said the streaming music service had been working on supporting AirPlay 2, but the company has paused the efforts "for now" due to "audio driver compatibility issues." The...
iphone 13 teal with text

Apple Begins Preparation for iPhone 13 Production Ahead of Fall Launch

Monday June 28, 2021 3:29 am PDT by
We're just a few months away from when Apple is expected to reveal the 2021 iPhone, dubbed the "iPhone 13." In preparation for its launch, it has been pulling in shipments of different components needed to produce the new iPhones, according to a report from DigiTimes. In years past, Apple released its latest iPhone lineup, alongside a new Apple Watch, during a September event at Apple Park....
General Spotify Feature

Spotify Partners With Delta to Provide Free In-Flight Music and Podcasts Service

Thursday September 2, 2021 12:59 am PDT by
Spotify has announced a new partnership with Delta that will see the streaming service take over the "audio" section of Delta's in-flight seatback entertainment, making select playlists and podcasts freely available to all passengers. You are now free to roam about the cabin—and get the music and podcasts you love at 30,000 feet. Beginning today, we're taking off in a new partnership with...
iphone 12 colors 2021

iPhone 12 Colors: Deciding on The Right Color

Thursday November 5, 2020 8:35 am PST by
The iPhone 12 and iPhone 12 Pro arrived in October 2020 in a range of color options, with entirely new hues available on both devices, as well as some popular classics. The 12 and 12 Pro have different color choices, so if you have your heart set on a particular shade, you might not be able to get your preferred model in that color. iPhone 12 mini and iPhone 12 The iPhone 12 mini and iPhone...