According to Apple's System Status website and multiple reports sent in by MacRumors readers, Apple's iCloud Backup service is unavailable for some users. Apple's site says iCloud backup is down for "less than 1 percent of users," but those affected have been unable to restore from an iCloud backup since yesterday.

Customers impacted by the iCloud outage who attempt to restore an iOS device using a backup are seeing the process hang while in progress, with the restore failing to complete. iCloud backups can still be made from iOS devices, so data is safe, but affected users will not be able to restore from backups until Apple's servers are back up. In some cases, existing iCloud backups are also not showing up on new devices.

systemstatusicloudoutage
Apple employees have been telling customers to wait it out and set up recently purchased iPhones and iPads as new devices rather than restoring from an existing backup.

Apple's iCloud Backup service has been experiencing issues since 8:00 a.m. yesterday morning, and it is not clear when a fix will be implemented. We'll update this post when the problem is resolved.

Top Rated Comments

dwhittington Avatar
82 months ago
What are the odds? I was just trying to force my iPad to backup because I haven’t had it plugged in and on wi-fi for a few weeks. That explains why it’s not backing up.

Hopefully my lil iPad didn’t cause the outage.
Score: 3 Votes (Like | Disagree)
coolfactor Avatar
82 months ago
It broke trying to send a years worth of my iMesages to all my devices when I turned sync on. Where did they even come from I have delete after 30 days on. Ha.
Didn't you know that Apple is only pretending to be the "good guy", but is secretly building their own Intelligence Agency headquarters? The fancy landscaping is just a coverup.
Score: 1 Votes (Like | Disagree)
ApfelKuchen Avatar
82 months ago
Apple posted the issue was resolved today as of 6:25AM Pacific. They said "Less than 1% of users were affected."

Maybe "less than 1%" is 0.9999%, maybe it's 0.001%. I know, enquiring minds want to know, but only two things really matter, unless your only goal is to rage at Apple for any failing or you've filed a class-action lawsuit - either you were among the "less than 1%," or you weren't.

Apple has been contracting out parts of its server requirements for as long as they've had cloud services. They also run their own server farms. Checking Google's (or Amazon's) server status isn't likely to be helpful.
Score: 1 Votes (Like | Disagree)
JohnH108 Avatar
82 months ago
What are the odds? I was just trying to force my iPad to backup because I haven’t had it plugged in and on wi-fi for a few weeks. That explains why it’s not backing up.

Hopefully my lil iPad didn’t cause the outage.
I hear it did, Cook is gunning for you now. ;)
Score: 1 Votes (Like | Disagree)

Popular Stories

Multi Display CarPlay 1

All-New Apple CarPlay Launching Later This Year With These 5 New Features

Friday September 29, 2023 11:29 am PDT by
At WWDC 2022 last year, Apple previewed the next generation of CarPlay, promising deeper integration with vehicle functions like A/C and FM radio, support for multiple displays across the dashboard, personalization options, and more. Apple said the first vehicles with support for the next-generation CarPlay experience would be announced in late 2023, but it has still not shared any additional...
BMW Logo iPhone 15 Pro

Warning: BMW Wireless Charging May Break iPhone 15's Apple Pay Chip

Sunday October 1, 2023 6:14 am PDT by
If you have an iPhone 15 and drive a BMW, it might be best to avoid charging the device with the vehicle's wireless charging pad for now. Over the past week, some BMW owners have complained that their iPhone 15's NFC chip no longer works after charging the device with their vehicle's wireless charging pad, according to comments shared on the MacRumors Forums and X, formerly known as Twitter. ...
iPhone 15 Pro lineup

Apple to Address iPhone 15 Pro Overheating Issue With iOS 17 Update

Saturday September 30, 2023 9:28 am PDT by
Apple plans to release an iOS 17 update to address a bug that may contribute to the reported iPhone 15 Pro and iPhone 15 Pro Max overheating issue, according to a statement the company shared today with MacRumors and Forbes reporter David Phelan. Apple also says some recent updates to third-party apps have overloaded the system and contributed to the overheating issue. The report notes that...
iphone se 4 modified flag edges

iPhone SE 4 Details: Action Button, USB-C Port, Face ID, and More

Wednesday September 27, 2023 1:34 pm PDT by
Significant changes are expected to arrive with Apple's fourth-generation iPhone SE, in terms of both design and hardware, MacRumors has learned. The iPhone SE 4, known internally under the codename Ghost, is expected to receive a new design derived almost entirely from the base model iPhone 14. According to our sources, the iPhone SE 4 will use a modified version of the iPhone 14 chassis...
iPhone 16 Side Feature

iPhone 16 and 16 Pro: Preliminary Weights and Dimensions

Friday September 29, 2023 12:34 pm PDT by
MacRumors has obtained preliminary information on the weights and dimensions planned for the iPhone 16, iPhone 16 Plus, iPhone 16 Pro, and iPhone 16 Pro Max. The information corroborates previous reports suggesting that the iPhone 16 Pro and 16 Pro Max will feature larger displays. iPhone 16 and 16 Plus Current information suggests that the iPhone 16 and 16 Plus will maintain the same...
iOS 17

Everything New in iOS 17.1 Beta 1

Wednesday September 27, 2023 1:57 pm PDT by
Just a week after releasing iOS 17, Apple has seeded the first beta of iOS 17.1 to developers. iOS 17.1 adds some features that Apple promised were coming to iOS 17 in the future, plus it refines and improves some existing features. This guide covers everything new in the first iOS 17.1 beta. Apple Music Favorites You can favorite songs, albums, playlists, and artists in the iOS 17.1...
CarPlay SharePlay

CarPlay Not Working for Some iPhone 15 Users, Possibly Because of USB-C Cables

Friday September 29, 2023 2:27 pm PDT by
CarPlay is not working as expected for some iPhone 15 users, an issue that is likely linked to the transition to USB-C. There are multiple complaints from MacRumors readers and Reddit users who are unable to get CarPlay to work with their new devices. Cable type and available port options are a common theme in the CarPlay reports, with many of the functionality problems linked to USB-A to...