Apple Warns iCloud Users Some Disabled Services Were Accidentally Re-enabled in iOS 10.3 - MacRumors
Skip to Content

Apple Warns iCloud Users Some Disabled Services Were Accidentally Re-enabled in iOS 10.3

icloudsettingsApple today sent out emails to a small number of iCloud users, warning them that a bug in iOS 10.3 may have caused some iCloud services that had been disabled to be mistakenly re-enabled.

The email asks iCloud users to revisit their iCloud settings to make sure to turn off any service that might have been turned on through the iOS 10.3 update.

It's not entirely clear which iCloud services might have been affected, but MacRumors reader Karl, who sent us the email, said that he typically disables iCloud Mail. Following the update, he found the Mail option turned back on.

We discovered a bug in the recent iOS 10.3 software update that impacted a small number of iCloud users. This may have inadvertently reenabled some iCloud services that you had previously disabled on your device.

We suggest you go to iCloud settings on your iOS device to make sure that only the services you'd like to use are enabled.
Learn more about how to manage your iCloud settings or contact AppleCare with any questions.

The iCloud team

iOS 10.3, released on March 27, introduced a new Apple Filesystem among other major features like Find My AirPods, plus it included an overhauled iCloud storage breakdown, which may explain why some iCloud services were mistakenly turned back on.

To check which iCloud services are enabled on your iOS device, open the Settings app and scroll down to the "iCloud" section. A list of apps and services using iCloud is front and center, and anything that was enabled via iOS 10.3 can be turned off using the toggle buttons.

A wide range of first and third-party apps and services use Apple's iCloud feature, including Photos, Mail, Contacts, Calendars, Reminders, Notes, Safari, News, and more.

Update: According to Apple, iCloud Photo Library, iCloud Keychain, and Find My iPhone were not affected by the issue. The bug has been fixed in the iOS 10.3.1 update, so those who have not yet updated to iOS 10.3 but choose to update to iOS 10.3.1 will not be impacted by the bug. Apple has not shared how many users were affected by the bug but says not everyone who updated to iOS 10.3 will experience it.

Tag: iCloud

Popular Stories

iCloud General Feature Redux

Apple Won't Change Hide My Email Domain After Backlash

Monday August 24, 2026 1:17 pm PDT by
Apple today said it is reversing its decision and will not change the email domain used for the iCloud+ Hide My Email feature. Emails sent using Hide My Email will continue to use the same icloud.com domain that Apple uses for standard iCloud emails. In June, Apple said it would unify the email domains used by Sign in with Apple and Hide My Email under a single private.icloud.com domain....
iPhone Handoff iOS 27 Feature

T-Mobile to Charge $5 a Month for iOS 27 iPhone Handoff

Thursday September 10, 2026 3:58 pm PDT by
T-Mobile will charge customers $5 per month to use iPhone Handoff, an e-SIM feature that allows the same phone number to be used on two separate iPhones. iPhone Handoff requires carrier support, and at launch, only T-Mobile users in the U.S. and Deutsche Telekom users in Germany will be able to use it. T-Mobile says customers can use their number across two compatible iPhone models and...
iOS 27 Feature Dark

Apple Announces iOS 27 Release Date

Wednesday September 9, 2026 10:46 am PDT by
At its event today unveiling the iPhone 18 Pro, AirPods 5, Apple Watch Series 12, and more, Apple announced that iOS 27 will be released later this month. iOS 27 has already been available as a developer beta since June and as a public beta since July, and Apple today said that the update will be released for all users with a compatible iPhone model on Monday, September 14. iOS 27 is...

Top Rated Comments

Apple_Robert Avatar
123 months ago
Good on Apple for being proactive and emailing those who might have been affected.
Score: 12 Votes (Like | Disagree)
radioisotope Avatar
123 months ago
Can we just have one update that fixes more than it breaks?
Score: 11 Votes (Like | Disagree)
myrtlebee Avatar
123 months ago

To check which iCloud services are enabled on your iOS device, open the Settings app and scroll down to the "iCloud" section.
This is no longer the way to do it (at least on my iPhone since 10.3). You have to open the Settings app and then tap your name at the top, then press "iCloud" in that menu. There's no longer an "iCloud" section to select on the main Settings menu.
Score: 10 Votes (Like | Disagree)
mudflap Avatar
123 months ago
For me they removed random albums out of their folders and i had to manually drop them back into their folders. I guess i should be glad the albums werent removed all together this time around!

Never trust Apple with cloud services
More than 300 million iCloud accounts in the wild—can you imagine what would happen if Apple were as bad at cloud computing as some you believe they are?
Score: 8 Votes (Like | Disagree)
itsmilo Avatar
123 months ago
For me they removed random albums out of their folders and i had to manually drop them back into their folders. I guess i should be glad the albums werent removed all together this time around!

Never trust Apple with cloud services
Score: 7 Votes (Like | Disagree)
EM2013 Avatar
123 months ago
They tend to have the silliest bugs despite going through 6-7 betas.
Score: 6 Votes (Like | Disagree)