LG's UltraFine 5K Display Back in Stock on Apple's Website After Shielding Fix

LG's UltraFine 5K Display now ships in 1-2 business days on Apple's website in the United States and Canada, signaling that the display is finally back in stock after having been backordered for up to 4-6 weeks due to an interference issue.


Specifically, some users experienced flickering issues with the UltraFine 5K Display when it came within close proximity of a Wi-Fi router, or in some cases, simply made contact with a MacBook Pro. LG apologized for the issue last month and said all models manufactured after February 2017 would be fitted with enhanced shielding.


Apple stopped sales of the LG UltraFine 5K Display at its retail stores and delayed shipments on its website about a month ago while LG worked on the fix, and it appears the issue is now resolved.

Those who purchased an UltraFine 5K Display prior to February can contact LG to have their model retrofitted with the same improved shielding.

LG's UltraFine 5K Display is still on sale for $974 until March 31, when the price will return to $1,299.95. Longer shipping times are still quoted in some other regions, such as Singapore and the United Kingdom.

Related Roundup: Displays
Tags: LG, Apple retail


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7 weeks ago
They should just keep the price at $974 now. Upping the price at this point will achieve nothing but tick people off.
Rating: 11 Votes
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7 weeks ago
Don't worry guys!
Still the great 14 day return policy and the inspiring 1 year LG warranty with no AppleCare options.

Whip out those VISA's and call us in 13 months to let us know how "image retention" is going!
Rating: 3 Votes
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7 weeks ago

Can honestly say I didn't even see the emoji on the 2nd and 3rd read.:oops: And we can agree to disagree. The market will dictate the worth of the monitor and time will be the true arbiter.


Sure, no worries.

From what I can gather, those who have bought the display are generally very happy with the display build quality and especially the image quality and once the shielding fixes are in place and a few software glitches resolved, this will be a good display.

Until some competition arrives which can display 5K at 60 Hz over USB-C then I guess this is the best we can expect.
Rating: 2 Votes
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7 weeks ago

Just because there aren't "better" 5K displays out there doesn't excuse the fact that the LG-branded model is a poor replacement for an Apple-branded and designed model, that apart from anything else came with Apple support and AppleCare thrown in when you buy it with a desktop/laptop.

I also severely doubt the 2017 iMac design is going to morph into a plastic design to match the LG display: Come on! That would be insane!

And of course the 2017 iMac will have TB3. I'm not sure your point...?

Or are you suggesting LG (or Apple) will release an updated 2017 retina 5K display to match a 2017 iMac? Doubtful if you ask me.


I would argue that the aluminium and glass look is getting a bit dated for the iMac to be honest and I expect the next model could well have a different look. Hopefully space grey might be an option like it is with the MBP.

You seem to forget that the LG display WAS co-designed with Apple. Sure it doesn't look like a Thunderbolt Display but quite honestly I have grown to really like the design of the LG 5K because the bezels simply disappear in use. To contrast that, I set up my 2014 5K iMac today to show a potential buyer and the design looks really heavy by comparison. Those thick black bezels around the display on the iMac are made much more prominent by the fact they are covered in reflective glass and combined with the chin it made the iMac look a much squarer aspect ratio. I was honestly quite taken aback because I had not given that a moment's thought during the 2 years I used the iMac daily before getting the new MBP.

As for AppleCare, yes it would be nice to have the displays covered for free along with the computer but it's hardly a deal breaker. Not for me at least. In fact, since 2007 when I got my first iMac, I've only claimed on my AppleCare peripheral warranty once and that was for an Apple Time Capsule with a dodgy power supply. I've got a 2 year warranty for my LG monitors by EU law so losing the 3rd year is a minor inconvenience.

Yes the 2017 iMac probably will have a USB-C/TB3 port but I suspect the LG display is mainly aimed at laptop users anyway. I highly doubt I would have bought two external 5K displays for my iMac when it already has a 5K display onboard. I think the number of people buying these monitors to pair with an iMac will be a vanishingly small minority.

As [USER=561567]@jimthing[/USER] above said, with the enhanced shielding in place these displays perform as intended with just a couple of minor software glitches left to sort out. The Apple Thunderbolt Display on the other hand had a wide range of problems throughout its lifetime and it was far less technologically advanced than the LG 5K display. Hopefully Apple will make a first party display again in the future but I can only assume it will cost more than the LG display and will probably have the exact same LCD inside it. If they modernise the design then great but if they kept the previous TBD design then I personally would pass on it.
Rating: 2 Votes
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7 weeks ago
You can't buy another TB3 5K DCI-P3 monitor anywhere.
Rating: 2 Votes
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7 weeks ago

Yes, UP2715k.

About the same price as the LG (they were massively more expensive but they're around the same price now).


Seems like the model is discontinued and it's retailing for $1700 now. There's the HP 5K monitor for around $850.

No matter how you slice it though, the LG 5K is an overall better monitor. I prefer the 1 cable solution and DCI-P3 color space
Rating: 2 Votes
Avatar
7 weeks ago
My Apple retail store business team have been trying unsuccessfully to obtain replacement stock of the 5K display for a couple of weeks and called me yesterday to advise me that the best bet is for me is to return the 2 displays I bought (which are now well outside the 14 day warranty) and order new displays online.

However, when I said I was happy to order the new displays in advance of getting a refund for the original ones, they then said I could keep the original ones until I receive the new ones. They were trying to avoid me having to be out of pocket for 4 displays until the refund went through but I don't mind because I can do it on my credit card and the refund will offset the purchase soon enough.

I can't compliment the business team enough really because they have been as helpful as possible under difficult circumstances and are doing their best to avoid any inconvenience to me. My original displays are definitely affected by the WiFI interference but I can tolerate it for another 1-2 weeks until the new displays arrive. I only lose sync maybe twice a day at the moment having moved my Time Capsule as far as possible away from the displays.

Still a stunning display once the kinks are worked out. I personally think the full asking price is good and people like me and others who have inadvertently acted as beta testers should IMHO benefit from the reduced prices to compensate for inconvenience. People who have waited until April 2017 should pay the full price for a (presumably) working display. :p
Rating: 2 Votes
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7 weeks ago
I had an LG tv awhile back. It broke and I had two tv repair men try to fix it. They were unable to resolve the issue then my year warranty expired. I will never buy LG again
Rating: 2 Votes
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7 weeks ago
Meanwhile, I'm still waiting for my two LG 5K monitors to be 'fixed'. Already purchased another two monitors, these are going on sale in a heart beat. Not interested anymore.
Rating: 1 Votes
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7 weeks ago

('//www.macrumors.com/2017/03/07/lg-ultrafine-5k-back-in-stock/')


LG's UltraFine 5K Display now ships in 1-2 business days ('http://www.apple.com/shop/product/HKN62LL/A/lg-ultrafine-5k-display') on Apple's website in the United States and Canada, signaling that the display is finally back in stock after having been backordered for up to 4-6 weeks due to an interference issue.



Specifically, some users experienced flickering issues with the UltraFine 5K Display when it came within close proximity of a Wi-Fi router, or in some cases, simply made contact with a MacBook Pro ('//www.youtube.com/watch?v=I_CuRLeAEdE'). LG apologized for the issue last month and said all models manufactured after February 2017 would be fitted with enhanced shielding ('//www.macrumors.com/2017/02/03/lg-27-inch-5k-display-router-fix/').

[MEDIA=youtube]dLbhypmBY7k[/MEDIA]

Apple stopped sales ('//www.macrumors.com/2017/02/09/apple-delays-lg-ultrafine-5k-display-shipping/') of the LG UltraFine 5K Display at its retail stores and delayed shipments on its website about a month ago while LG worked on the fix, and it appears the issue is now resolved.

Those who purchased an UltraFine 5K Display prior to February can contact LG to have their model retrofitted with the same improved shielding.

LG's UltraFine 5K Display is still on sale for $974 ('http://www.apple.com/shop/product/HKN62LL/A/lg-ultrafine-5k-display') until March 31, when the price will return to $1,299.95. Longer shipping times are still quoted in some other regions, such as Singapore and the United Kingdom.

Article Link: LG's UltraFine 5K Display Back in Stock on Apple's Website After Shielding Fix ('//www.macrumors.com/2017/03/07/lg-ultrafine-5k-back-in-stock/')

[doublepost=1488922313][/doublepost]My Apple Store won't handle the repair, says I should contact LG. That's a sucky solution. I think I should be able to go in and exchange my flawed but nearly new display for the new ones at the Apple Store, given that I ordered from the Apple online store and picked up both monitors at Apple Stores.
Rating: 1 Votes
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