Apple Possibly Planning to Launch iPhone 6 Battery Exchange Program [Updated] - MacRumors
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Apple Possibly Planning to Launch iPhone 6 Battery Exchange Program [Updated]

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Apple may be preparing to launch an iPhone 6 battery exchange program for undisclosed reasons, according to Japanese website Mac Otakara.

iPhone-6-side-view
It is unclear if the iPhone 6 program would be related to Apple's existing iPhone 6s battery replacement program. Apple launched that program in November after it determined that a "very small number of iPhone 6s devices may unexpectedly shut down" due to a manufacturing issue.

A number of iPhone 6s users said their devices typically shut down with around 30% battery life remaining. Apple noted the shutdowns are not a safety issue, but rather a feature designed to protect the iPhone's internal components from low voltage. However, affected batteries still need to be replaced.

Apple also has an iPhone 5 battery replacement program, which it launched in August 2014 after it determined that a "very small percentage of iPhone 5 devices may suddenly experience shorter battery life or need to be charged more frequently," so an iPhone 6 program would not be unprecedented.

Mac Otakara accurately leaked several iPhone 7 and iPhone 7 Plus features, including the removal of the headphone jack and a glossy black color, but some of its rumors, such as a new Jet White color for iPhone 7, have yet to materialize or proven incorrect. File this rumor in the "maybe" cabinet.

Update: Apple has reportedly told AppleInsider that "there are no plans" for an iPhone 6 battery exchange program.

"We constantly evaluate service statistics," one source inside Apple corporate said. "There are no plans or grounds for a wide iPhone 6 battery exchange program at this time."

Tag: Mac Otakara

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Top Rated Comments

PlainviewX Avatar
PlainviewX
123 months ago
In under a year my 6's battery was acting up. It would read 25% and then shut off randomly. I'd plug it in and it would jump to 30%+ charged immediately. Brought it in and they said there was no issue and they can't replace it because they saw no issue.
Score: 18 Votes (Like | Disagree)
powaking Avatar
powaking
123 months ago
In under a year my 6's battery was acting up. It would read 25% and then shut off randomly. I'd plug it in and it would jump to 30%+ charged immediately. Brought it in and they said there was no issue and they can't replace it because they saw no issue.
When I had my 6 this was also what I experienced. I would have about 50% then it would shut off. I tried to start it up but it would tell me to charge it as it was dead. If I waited a few minutes and try to do a force reboot it would boot up, show that I had more % battery than before but then turn back off after a minute or 2. Plug it in and it would drop 10% from earlier reporting then jump back up. Very strange. Apple said nothing wrong from their diagnostics.
Score: 7 Votes (Like | Disagree)
newyorksole Avatar
newyorksole
123 months ago
This wouldn't surprise me. I know a few people with iPhone 6's who say their phones are doing the unexpected shutdown at random percentages. And since there's only a replacement program for the 6S they don't qualify AND they're out of warranty.
Score: 7 Votes (Like | Disagree)
N
Nik
123 months ago
Amazingly great products!
Unapologetically great batteries!

"There are no plans or grounds for a wide iPhone 6 battery exchange program at this time."

MacRumors, look at the details before you state, that Apple is not doing an exchange program at all. Do your work!
Score: 6 Votes (Like | Disagree)
N
NachoGrande
123 months ago
This is the best battery exchange program we've ever created.
Score: 4 Votes (Like | Disagree)
Arkanok Avatar
Arkanok
123 months ago
This is great news! For the past few months my launch iPhone 6 has been having some serious issues. Sometimes shutting off at 10 or 20%, and sometimes even at 50%. I've been contemplating an iPhone 7 purchase due to this problem but didn't really want to because I was trying to hold out until the next iPhone is released.
Score: 4 Votes (Like | Disagree)
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