In iOS 10.2, released on December 12, Apple introduced the new "TV" app, which serves as an Apple-designed TV guide that aims to simplify the television watching experience and help users discover new TV and movie content.

In the United States, the TV app replaces the standard "Videos" app and serves as a television hub on iOS devices, but it appears the new app doesn't work well with content that's been ripped from DVDs.

ios102tvapp
According to an ongoing discussion on Apple's Support Communities that dates back to December, some customers who have videos ripped from DVDs are no longer able to view them in the TV app. The same videos previously worked fine in the now-replaced Videos app. A user who is having issues describes the problem:

Prior to iOS 10.2 I was able to view video I had ripped on the Videos app in iOS. The process I used was to rip the video and then import them into iTunes. Then I synced my iPhone with iTunes and my movies were download and viewed using the Videos app.

iOS 10.2 no longer includes the Video app and the new TV app will not allow me to watch these ripped videos. Does someone have a solution or am I simply missing something?

Other iPhone users have been unable to sync home videos and other content to their devices with the current version of iTunes, receiving a message that movies or TV shows can't be synced because the Videos app is not installed.

Some users have been able to get around the problem with already-transferred videos by using the TV widget on their iOS devices, which apparently causes the TV app to display the ripped videos after the widget is activated. Others can get the ripped videos to play by setting the videos to be "Home Videos."

That the widget allows some users to access their videos suggests this is perhaps a bug that will be resolved in a future update, but it is not entirely clear what's going on with the TV app and content acquired outside of the iTunes Stores.

Affected users who want to get non-Apple video content onto their iOS devices will need to use a third-party solution like Infuse or VLC.

Top Rated Comments

profets Avatar
65 months ago
Ripping DVDs, importing to iTunes, syncing manually to an iOS device. Why not just use Plex already (or another media manager like VLC that allows you to make a local copy wirelessly)?
Score: 21 Votes (Like | Disagree)
panjandrum Avatar
65 months ago
Like we have had to do all too frequently over the past few years; just switch away from Apple's software and use something else (I've had very good luck with Stream to Me and Serve to Me, and no longer use iTunes, Music, etc. etc. for anything at all other than occasionally ripping a CD or manually managing iThing backups and media). That solution also supports playback on various media-players outside the Apple ecosystem (for example, a PS3 will find the Serve to Me server on your network and work properly with it). Unlike Plex, Stream to Me / Serve to Me is extremely simple to setup (it also lacks some of the advanced features, but overall I've certainly been very happy with it). Oh, and VLC will also pick up Stream to Me servers.

I hope that someday those currently running Apple will figure out that the worse their software gets, the more we move away from it. The more we move away from it, the less incentive we have to stay with Apple hardware. The less we stay with Apple hardware, the less we recommend Apple hardware to other and the less visibility Apple hardware has. It's a vicious cycle they can put a stop to by getting their software usability, features, and QA back up to what it used to be...
Score: 12 Votes (Like | Disagree)
OS X Dude Avatar
65 months ago
How do I watch my movies on a plane with Plex?
Plex allows caching.
Score: 9 Votes (Like | Disagree)
Andreas56938 Avatar
65 months ago
You are ripping it wrong.
Score: 8 Votes (Like | Disagree)
MallardDuck Avatar
65 months ago
Ripping DVDs, importing to iTunes, syncing manually to an iOS device. Why not just use Plex already (or another media manager like VLC that allows you to make a local copy wirelessly)?
Because moving 200+ GB of files wirelessly takes forever.
[doublepost=1484704175][/doublepost]The TV app is a complete disaster - massive number of bugs.


* If you have a DTS passthrough track, it won't play the file
* It's unreliable in airplane mode - sometimes doesn't work (as I found out the hard way)

* shoves the cloud/streaming stuff into your face, no longer hideable

* shows blank seasons and cloud icons even in downloaded section
* search doesn't work offline
* doesn't sync properly with itunes - doesn't add episodes and doesn't delete them
* manual delete is no longer a swipe, it's something related to force touch, but it doesn't work reliably

and on and on. Apple should put the videos app up in the app store.

There's no third party option that plays DRM'd content, so we're stuck.
Score: 8 Votes (Like | Disagree)
Glassed Silver Avatar
65 months ago
Great idea Apple, keep incentivizing people to move away from your vertically integrated products to platform-agnostic alternatives.

And be sure to keep messing with the value to price ratio on ALL your products!

What's the worst that could happen? After all you have so many great new products in the mighty pipeline!

Glassed Silver:win
Score: 7 Votes (Like | Disagree)

Popular Stories

iPhone 14 Mock pill and hole thumb

ProMotion Now Expected to Remain Exclusive to iPhone 14 Pro Models, Not Expand to Entire Lineup

Sunday January 16, 2022 8:56 am PST by
Continuing the tradition set with the iPhone 13 Pro, only the highest-end iPhone 14 models will feature Apple's ProMotion display technology, according to a respected display analyst. Ross Young, who on multiple occasions has detailed accurate information about Apple's future products, said in a tweet that ProMotion will not be expanded to the entire iPhone 14 lineup and will remain...
AirPods Pro Gen 3 Mock Feature Red

AirPods Pro 2 Could Start a New Accessory Ecosystem

Friday January 14, 2022 2:34 am PST by
Apple's second-generation AirPods Pro could arrive alongside a new series of accessories, recent leaked images suggest. Alleged leaked photos of the next-generation AirPods Pro obtained by MacRumors showed a charging case with a metal loop on the side for attaching a strap. Apple has not used this design for any of its other AirPod models and it is unclear why it would be added in this...
Unlikely Products 2022 Feature

Six Rumored Apple Products You're Unlikely to See This Year

Saturday January 15, 2022 2:06 pm PST by
Much has been said about what consumers could see from Apple in 2022, but the company is also working on a handful of rumored products that aren't expected to be unveiled for at least another 12 months, and in some cases a lot longer. Of course, that's assuming they get released at all. Apple works on many potential products some of which ultimately never see the light of day. With that in...
safari icon blue banner

Safari Bug Allows Websites to Track Your Recent Browsing Activity in Real Time

Sunday January 16, 2022 3:37 pm PST by
A bug in WebKit's implementation of a JavaScript API called IndexedDB can reveal your recent browsing history and even your identity, according to a blog post shared on Friday by browser fingerprinting service FingerprintJS. In a nutshell, the bug allows any website that uses IndexedDB to access the names of IndexedDB databases generated by other websites during a user's browsing session....
ipad air 4 video

New iPad Air Rumored to Launch This Spring With A15 Chip, 5G, Center Stage Camera, and More

Saturday January 15, 2022 8:05 pm PST by
Apple is planning to release a fifth-generation iPad Air with similar features as the sixth-generation iPad mini, including an A15 Bionic chip, 12-megapixel Ultra Wide front camera with Center Stage support, 5G for cellular models, and Quad-LED True Tone flash, according to Japanese blog Mac Otakara. Citing reliables sources in China, the report claims that the new iPad Air could be...
netflix2

Netflix Again Raises Prices for All Plans, 4K Streaming Now $20 Per Month

Friday January 14, 2022 12:46 pm PST by
Netflix today updated the prices for its streaming plans, and all of its offerings are now more expensive. The Basic plan is now priced at $9.99 per month, the Standard plan is priced at $15.49 per month, and the Premium plan is priced at $19.99 per month. The Basic plan is $1 more expensive, up from $8.99 per month. This plan allows users to watch on just one screen at a time, and it limits ...
top stories 20220115

Top Stories: iPhone 14 Pro Rumors, iCloud Private Relay Controversy, iOS 15.2.1 Released, and More

Saturday January 15, 2022 6:00 am PST by
Hole-punch? Pill? Hole-punch and pill? Rumors about what the front camera system on the iPhone 14 Pro will look like are evolving rapidly, and it now appears we might be getting a novel but potentially controversial design later this year. Other major stories this week included some confusion and controversy about iCloud Private Relay being disabled for some T-Mobile customers, increasing...
iPhone 14 Mock pill and hole 16x9 120hz

Analyst: All iPhone 14 Models to Feature 120Hz Displays, 6GB of RAM, and More

Friday January 14, 2022 7:02 am PST by
Apple is rumored to announce four new iPhone 14 models in September, and ahead of time, analyst Jeff Pu has outlined his expectations for the devices. In a research note with Haitong International Securities, obtained by MacRumors, Pu claimed that all iPhone 14 models will feature ProMotion displays, compared to only Pro models currently. ProMotion enables a variable refresh rate up to 120Hz ...