In iOS 10.2, released on December 12, Apple introduced the new "TV" app, which serves as an Apple-designed TV guide that aims to simplify the television watching experience and help users discover new TV and movie content.

In the United States, the TV app replaces the standard "Videos" app and serves as a television hub on iOS devices, but it appears the new app doesn't work well with content that's been ripped from DVDs.

ios102tvapp
According to an ongoing discussion on Apple's Support Communities that dates back to December, some customers who have videos ripped from DVDs are no longer able to view them in the TV app. The same videos previously worked fine in the now-replaced Videos app. A user who is having issues describes the problem:

Prior to iOS 10.2 I was able to view video I had ripped on the Videos app in iOS. The process I used was to rip the video and then import them into iTunes. Then I synced my iPhone with iTunes and my movies were download and viewed using the Videos app.

iOS 10.2 no longer includes the Video app and the new TV app will not allow me to watch these ripped videos. Does someone have a solution or am I simply missing something?

Other iPhone users have been unable to sync home videos and other content to their devices with the current version of iTunes, receiving a message that movies or TV shows can't be synced because the Videos app is not installed.

Some users have been able to get around the problem with already-transferred videos by using the TV widget on their iOS devices, which apparently causes the TV app to display the ripped videos after the widget is activated. Others can get the ripped videos to play by setting the videos to be "Home Videos."

That the widget allows some users to access their videos suggests this is perhaps a bug that will be resolved in a future update, but it is not entirely clear what's going on with the TV app and content acquired outside of the iTunes Stores.

Affected users who want to get non-Apple video content onto their iOS devices will need to use a third-party solution like Infuse or VLC.

Top Rated Comments

profets Avatar
57 months ago
Ripping DVDs, importing to iTunes, syncing manually to an iOS device. Why not just use Plex already (or another media manager like VLC that allows you to make a local copy wirelessly)?
Score: 21 Votes (Like | Disagree)
panjandrum Avatar
57 months ago
Like we have had to do all too frequently over the past few years; just switch away from Apple's software and use something else (I've had very good luck with Stream to Me and Serve to Me, and no longer use iTunes, Music, etc. etc. for anything at all other than occasionally ripping a CD or manually managing iThing backups and media). That solution also supports playback on various media-players outside the Apple ecosystem (for example, a PS3 will find the Serve to Me server on your network and work properly with it). Unlike Plex, Stream to Me / Serve to Me is extremely simple to setup (it also lacks some of the advanced features, but overall I've certainly been very happy with it). Oh, and VLC will also pick up Stream to Me servers.

I hope that someday those currently running Apple will figure out that the worse their software gets, the more we move away from it. The more we move away from it, the less incentive we have to stay with Apple hardware. The less we stay with Apple hardware, the less we recommend Apple hardware to other and the less visibility Apple hardware has. It's a vicious cycle they can put a stop to by getting their software usability, features, and QA back up to what it used to be...
Score: 12 Votes (Like | Disagree)
OS X Dude Avatar
57 months ago
How do I watch my movies on a plane with Plex?
Plex allows caching.
Score: 9 Votes (Like | Disagree)
Andreas56938 Avatar
57 months ago
You are ripping it wrong.
Score: 8 Votes (Like | Disagree)
MallardDuck Avatar
57 months ago
Ripping DVDs, importing to iTunes, syncing manually to an iOS device. Why not just use Plex already (or another media manager like VLC that allows you to make a local copy wirelessly)?
Because moving 200+ GB of files wirelessly takes forever.
[doublepost=1484704175][/doublepost]The TV app is a complete disaster - massive number of bugs.


* If you have a DTS passthrough track, it won't play the file
* It's unreliable in airplane mode - sometimes doesn't work (as I found out the hard way)

* shoves the cloud/streaming stuff into your face, no longer hideable

* shows blank seasons and cloud icons even in downloaded section
* search doesn't work offline
* doesn't sync properly with itunes - doesn't add episodes and doesn't delete them
* manual delete is no longer a swipe, it's something related to force touch, but it doesn't work reliably

and on and on. Apple should put the videos app up in the app store.

There's no third party option that plays DRM'd content, so we're stuck.
Score: 8 Votes (Like | Disagree)
Glassed Silver Avatar
57 months ago
Great idea Apple, keep incentivizing people to move away from your vertically integrated products to platform-agnostic alternatives.

And be sure to keep messing with the value to price ratio on ALL your products!

What's the worst that could happen? After all you have so many great new products in the mighty pipeline!

Glassed Silver:win
Score: 7 Votes (Like | Disagree)

Top Stories

General Music and AirPod 3 Feature

Rumor: Apple to Announce Third-Generation AirPods and HiFi Apple Music Tier on May 18

Thursday May 13, 2021 10:32 pm PDT by
A new rumor suggests that Apple will announce the third-generation AirPods and the recently rumored HiFi, or high-fidelity Apple Music tier, on Tuesday, May 18, via a press release on its website. The new rumor comes from Apple YouTuber Luke Miani who shared the alleged exclusive news with the AppleTrack website. According to the YouTuber, Apple plans to release the next-generation AirPods...
2021 mbp hdmi slot 3d

2021 MacBook Pro Leaks Confirm Returning MagSafe and Ports

Friday May 14, 2021 3:06 am PDT by
Apple's upcoming MacBook Pro models are expected to feature a number of major changes such as larger display options and powerful new Apple silicon chips. Among the more surprising updates to this year's MacBook Pro models is the return of three ports that have been missing from the machines for over five years. Expected to come in 14- and 16-inch sizes, the 2021 MacBook Pro models are...
apple park drone june 2018 2

Apple Fires Newly Hired Ex-Facebook Product Manager Following Revelations of Past Misogynistic Comments

Thursday May 13, 2021 12:10 am PDT by
Apple has fired Antonio García Martínez, an ex-Facebook product manager and author of the controversial book "Chaos Monkeys," following public and internal calls for removal and investigation due to past misogynistic statements, The Verge reports. Apple hired Martínez earlier this week to join its ads team, however, comments that Martínez made in the past sparked condemnation from users...
magic mouse space gray discontinued

Apple Discontinuing Space Gray Mac Accessories Now That iMac Pro is Dead

Friday May 14, 2021 11:52 am PDT by
Following the discontinuation of the iMac Pro, Apple also appears to be discontinuing Space Gray "Magic" accessories that it sold separately alongside the iMac Pro. The iMac Pro was the only Space Gray Mac, and Apple designed special matching accessories for it. The Space Gray Magic Mouse 2, Magic Keyboard, and Magic Trackpad all now say "While supplies last" in small wording at the bottom...
tile amazon sidewalk integration

Apple Says Tile Trackers Sold Poorly in Apple Stores

Friday May 14, 2021 4:53 am PDT by
Earlier last month, Spotify, Tile, and Match (owner of Tinder), testified at an app store antitrust hearing spearheaded by the U.S. Senate. During the hearing, Spotify called Apple's App Store "an abusive power grab," while Tile said Apple uses its platform to "unfairly limit competition for its products." Now, in response to their testimonies, Apple's vice president and chief compliance...
google photos

PSA: Google Photos Unlimited Storage Ends Next Month, Here's How to Export Your Pictures to iCloud

Thursday May 13, 2021 5:26 am PDT by
For as long as it's existed, Google Photos has offered free unlimited storage for uploading images at a reduced yet good enough quality for most users. From June 1, 2021, however, all photos and videos uploaded to Google accounts will count against users' cloud storage. If you've been relying on Google to back up your media library, it may be time to move that content elsewhere. This article...
fortnite apple logo 2

Judge in Epic vs. Apple Case Floats Potential Compromise

Wednesday May 12, 2021 3:54 pm PDT by
In the ongoing legal battle between Apple and Epic Games, the two companies are this week calling up their expert witnesses to argue their points before Judge Yvonne Gonzalez Rogers, who will make a decision in the case after a three week trial. Expert testimony is not as exciting as some of the leaked App Store documents that were highlighted last week, especially as much of what's being...
syng cell alpha

Longtime Apple Designer Christopher Stringer's Latest Project Is a High-Fidelity Speaker With AirPlay 2

Friday May 14, 2021 7:30 am PDT by
Christopher Stringer, a key member of Jony Ive's design team who spent 21 years at Apple before departing in 2017, is resurfacing today with his new venture Syng, which seeks to make an impact in the high-end audio market. Stringer, who contributed to many of the most iconic product designs in Apple's history, announced his plans roughly a year ago, and Syng is today introducing its flagship ...
Twitter Feature

Twitter's 'Blue' Subscription Service May Cost $2.99, Will Offer Undo Tweet Option

Saturday May 15, 2021 11:08 am PDT by
Twitter has been working on some kind of subscription service since last summer, and Jane Manchun Wong, who often digs into new features coming in apps, has shared details on just what Twitter is exploring. Twitter's subscription service could be called Twitter Blue, and at the current time, it's priced at $2.99 per month. There will be a "Collections" section that allows users to save and...
imac m1 blue isolated 16x9 500k

M1 iMac is Up to 56% Faster Than Prior-Generation High-End 21.5-Inch iMac

Wednesday May 12, 2021 10:03 am PDT by
Apple's M1 iMacs are set to start delivering to customers next week, and ahead of the official launch day, benchmarks for the machines have been showing up on Geekbench, likely from reviewers who are testing them. It will come as no surprise that M1 iMac benchmarks are right on par with benchmarks for the M1 MacBook Pro, MacBook Air, and Mac mini, coming in with an average single-core score...