Apple Warns Customers to Beware of Counterfeit Power Adapters and Batteries

by

apple-chargerNearly two months after filing a lawsuit against a firm selling counterfeit Apple power adapters and Lightning cables on Amazon, Apple has updated its website to advise customers to beware of counterfeit parts.

Apple warns some counterfeit and third-party power adapters and batteries could pose safety risks, and recommends customers visit an Apple Store or Apple Authorized Service Provider for genuine parts.

Beware of counterfeit parts

Some counterfeit and third party power adapters and batteries may not be designed properly and could result in safety issues.

To ensure you receive a genuine Apple battery during a battery replacement, we recommend visiting an Apple Store or Apple Authorized Service Provider. If you need a replacement adapter to charge your Apple device, we recommend getting an Apple power adapter.

As revealed in its lawsuit against counterfeiter Mobile Star LLC, Apple found almost 90% of so-called "genuine" Apple products and accessories it purchased from Amazon in a nine-month period were actually counterfeit. U.S. certification company UL later found 99% of fake Apple chargers sold online fail basic safety tests.

Following the lawsuit, an Amazon spokesperson informed MacRumors it has "zero tolerance for the sale of counterfeits" on its website. "We work closely with manufacturers and brands, and pursue wrongdoers aggressively."

Amazon reportedly plans to crack down on counterfeit products sold through its website next year by creating a registry to prevent fake goods from being listed for sale. Apple could sign up for the registry, for example, and merchants would then have to obtain official brand permission before they can sell products and accessories.

Top Rated Comments

ghostface147 Avatar
52 months ago
Maybe offer lower prices and MUCH more durable charging cables to help us out.
Score: 13 Votes (Like | Disagree)
BuddyTronic Avatar
52 months ago
Apple charges an arm and a leg for iPhone chargers and cables.

If they sold these accessories for a reasonable price, there would be less incentive for the pirates to make these knock-offs.
Score: 13 Votes (Like | Disagree)
Wahlstrm Avatar
52 months ago

Maybe offer lower prices and MUCH more durable charging cables to help us out.

Not saying that Apple isn´t charging a bit too much for their chargers but when you look at photos from tear downs of Apple chargers vs. cheap 3rd chargers it´s quite easy to see that you get a lot more from Apple..

It´s not just overcharging for the sake of profit, it´s actually a much better built product as well..
Score: 5 Votes (Like | Disagree)
NachoGrande Avatar
52 months ago
Compared to the prices and flimsiness of apple cords.... I'll take my chances..
Score: 3 Votes (Like | Disagree)
hlevolve Avatar
52 months ago
Amazon has got to fix their problem with selling tons of cheap knockoff products. I hardly want to shop for anything there at this point for fear of getting some cheap plastic fire hazard product...
Score: 3 Votes (Like | Disagree)
BrettApple Avatar
52 months ago
Well, Apple doesn't straight up even sell batteries, so... They charge $80 to replace one, and in something that would resale for 100-120 that's just not worth it (thinking of my own iPhone 5 and girlfriends 5C). Meanwhile I can get a replacement battery for $10-15 online, replace it myself and be on my merry way.

As for chargers, the MFI ones aren't the problem anyway. I love many of the third party Anker/Aukey ones I have. But those cheap junk/knockoff ones are absolutely an issue. And I am glad they're trying to do something about it.
Score: 2 Votes (Like | Disagree)

Top Stories

Apple Watc black friday 20 sale feature

Apple Black Friday 2020: Best Apple Watch Deals [Updated]

Wednesday November 25, 2020 4:01 pm PST by
Black Friday sales have begun on a variety of products, including the Apple Watch. There are quite a few deals across the Apple Watch lineup this year, including one of the lowest price we've ever seen the Apple Watch Series 3. Note: MacRumors is an affiliate partner with some of these vendors. When you click a link and make a purchase, we may receive a small payment, which helps us keep the...
AirPods Pro black friday 20 sale feature 2

Black Friday 2020: AirPods Pro Reach Lowest Price Ever [Updated]

Wednesday November 25, 2020 3:22 pm PST by
Black Friday has kicked off this week, and one of the first major sales for the AirPods Pro is available right now on Walmart. You can find this deal below, along with a few other solid discounts on the regular AirPods. Note: MacRumors is an affiliate partner with some of these vendors. When you click a link and make a purchase, we may receive a small payment, which helps us keep the site...
windows 10

Developer Successfully Virtualizes Windows for Arm on M1 Mac

Friday November 27, 2020 7:16 am PST by
Developer Alexander Graf has successfully virtualized the Arm version of Windows on an M1 Mac, proving that the M1 chip is capable of running Microsoft's operating system (via The 8-Bit). Currently, Macs with the M1 chip do not support Windows and there is no Boot Camp feature as there is on Intel Macs, but support for Windows is a feature that many users would like to see. Using the...
General black friday 20 sale feature

Thanksgiving Day Deals Still Available on AirPods, M1 Macs, Apple Watch Series 6, iPads

Thursday November 26, 2020 10:21 am PST by
Black Friday deals seem to start earlier and earlier every year, so there were already a wide variety of discounts available for Apple products on Thanksgiving Day. Many of the deals remain available even after Thanksgiving, but act fast, as inventory quickly fluctuates. Thanksgiving Day Deals on Apple Products — Still Available:AirPods with a wireless charging case remain available for...
iPhone black friday 20 sale feature

Apple Black Friday 2020: Best iPhone Deals

Friday November 27, 2020 12:56 pm PST by
Black Friday is halfway done, but there are still a few deals to shop for on iPhones at carriers like AT&T, Verizon, and T-Mobile/Sprint. Note: MacRumors is an affiliate partner with some of these vendors. When you click a link and make a purchase, we may receive a small payment, which helps us keep the site running. AT&T Starting with AT&T, you'll find up to $700 off any iPhone 12 when...
13 16 inch macbook pro air trio

Reliable Leaker Suggests Redesigned MacBooks in 2021 Will Include Both Apple Silicon and Intel Models

Wednesday November 25, 2020 9:15 am PST by
Reliable leaker known as "L0vetodream" has today suggested on Twitter that redesigned MacBooks coming in the second half of 2021 will include models with both Apple Silicon chips and Intel processors. The brief Tweet came in response to a MacRumors article from earlier today, which outlined a report from Ming-Chi Kuo claiming that Apple plans to release redesigned MacBook models with Apple ...
iphone trade in store

UK Environmental Committee Says Apple Contributing to 'Throwaway Culture' of 'Short-Lived Products'

Thursday November 26, 2020 7:07 am PST by
Technology companies like Apple are contributing to e-waste by making their products difficult to repair, and charging expensive repair fees, according to a lengthy report published today by the UK Parliament's Environmental Audit Committee. "We were told that Apple glues and solders parts together on their laptops, which makes repairing them very difficult," the Committee wrote in a summary ...
m1 chip macbook air pro

Kuo: Redesigned MacBooks With Apple Silicon to Launch in Second Half of 2021

Tuesday November 24, 2020 7:53 pm PST by
Apple plans to release additional MacBook models with Apple Silicon in the second half of 2021, according to analyst Ming-Chi Kuo, as part of the company's two-year transition away from Intel processors across its Mac lineup. In a research note today, obtained by MacRumors, Kuo said that these MacBook models will feature a new design. Kuo did not specify which models these will be, but he...
mac mini macbook pro macbook air

Apple M1 Hands-On Comparison: MacBook Air vs. MacBook Pro vs. Mac Mini

Monday November 23, 2020 3:40 pm PST by
Apple's M1 Macs are out in the wild now, but ahead of the holidays, you might still be trying to figure out which one to pick up, either for yourself or as a gift for someone else. We've got all three of the new Macs available, so we thought we'd give MacRumors readers a hands-on overview of each machine in our latest YouTube video. Subscribe to the MacRumors YouTube channel for more videos. ...
iPad Pro 5G and Mini LED feature

Rumored 2021 High-End iPad Pro May Feature 5G With mmWave Support

Thursday November 26, 2020 2:14 am PST by
Apple's rumored high-end iPad Pro models to be released next year will be 5G-enabled with mmWave support, according to sources cited by industry publication DigiTimes. Multiple rumors have suggested Apple is planning to release a high-end 12.9-inch iPad Pro with a mini-LED display next year, with the possibility that there will be an 11-inch mini-LED model too, but details beyond that have...