Apple Warns Customers to Beware of Counterfeit Power Adapters and Batteries

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apple-chargerNearly two months after filing a lawsuit against a firm selling counterfeit Apple power adapters and Lightning cables on Amazon, Apple has updated its website to advise customers to beware of counterfeit parts.

Apple warns some counterfeit and third-party power adapters and batteries could pose safety risks, and recommends customers visit an Apple Store or Apple Authorized Service Provider for genuine parts.

Beware of counterfeit parts

Some counterfeit and third party power adapters and batteries may not be designed properly and could result in safety issues.

To ensure you receive a genuine Apple battery during a battery replacement, we recommend visiting an Apple Store or Apple Authorized Service Provider. If you need a replacement adapter to charge your Apple device, we recommend getting an Apple power adapter.

As revealed in its lawsuit against counterfeiter Mobile Star LLC, Apple found almost 90% of so-called "genuine" Apple products and accessories it purchased from Amazon in a nine-month period were actually counterfeit. U.S. certification company UL later found 99% of fake Apple chargers sold online fail basic safety tests.

Following the lawsuit, an Amazon spokesperson informed MacRumors it has "zero tolerance for the sale of counterfeits" on its website. "We work closely with manufacturers and brands, and pursue wrongdoers aggressively."

Amazon reportedly plans to crack down on counterfeit products sold through its website next year by creating a registry to prevent fake goods from being listed for sale. Apple could sign up for the registry, for example, and merchants would then have to obtain official brand permission before they can sell products and accessories.

Top Rated Comments

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48 months ago
Maybe offer lower prices and MUCH more durable charging cables to help us out.
Score: 13 Votes (Like | Disagree)
Avatar
48 months ago
Apple charges an arm and a leg for iPhone chargers and cables.

If they sold these accessories for a reasonable price, there would be less incentive for the pirates to make these knock-offs.
Score: 13 Votes (Like | Disagree)
Avatar
48 months ago

Maybe offer lower prices and MUCH more durable charging cables to help us out.

Not saying that Apple isn´t charging a bit too much for their chargers but when you look at photos from tear downs of Apple chargers vs. cheap 3rd chargers it´s quite easy to see that you get a lot more from Apple..

It´s not just overcharging for the sake of profit, it´s actually a much better built product as well..
Score: 5 Votes (Like | Disagree)
Avatar
48 months ago
Compared to the prices and flimsiness of apple cords.... I'll take my chances..
Score: 3 Votes (Like | Disagree)
Avatar
48 months ago
Amazon has got to fix their problem with selling tons of cheap knockoff products. I hardly want to shop for anything there at this point for fear of getting some cheap plastic fire hazard product...
Score: 3 Votes (Like | Disagree)
Avatar
48 months ago
Well, Apple doesn't straight up even sell batteries, so... They charge $80 to replace one, and in something that would resale for 100-120 that's just not worth it (thinking of my own iPhone 5 and girlfriends 5C). Meanwhile I can get a replacement battery for $10-15 online, replace it myself and be on my merry way.

As for chargers, the MFI ones aren't the problem anyway. I love many of the third party Anker/Aukey ones I have. But those cheap junk/knockoff ones are absolutely an issue. And I am glad they're trying to do something about it.
Score: 2 Votes (Like | Disagree)

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