Apple continues to move toward retiring its One to One training program aimed at Mac customers, with the company's online store checkout process no longer offering the program as an add-on option for Mac purchases as of today.
Current online store checkout process for Macs with no mention of One to One
Today's change comes a few weeks after MacRumorsinitially reported rumors of One to One's impending demise and later confirmed meetings with retail staff to announce the change. The program will officially be discontinued on September 28, although with today's change it's clear the company is looking to halt new signups as much as possible ahead of that date.
Previous checkout options with both AppleCare and One to One offered
Priced at $99 per year and valid for up to three years following the purchase of a new Mac, Apple's One to One program offered to teach customers unfamiliar with the company's products everything from basic setup to more specialized sessions on apps like GarageBand and Final Cut Pro.
Apple will continue to offer free workshops and training in its stores, but with the more advanced paid One to One option being discontinued, it could offer an opportunity for resellers to promote their own similar programs.
Tuesday February 3, 2026 7:47 am PST by Joe Rossignol
While the iOS 26.3 Release Candidate is now available ahead of a public release, the first iOS 26.4 beta is likely still at least a week away. Following beta testing, iOS 26.4 will likely be released to the general public in March or April.
Below, we have recapped known or rumored iOS 26.3 and iOS 26.4 features so far.
iOS 26.3
iPhone to Android Transfer Tool
iOS 26.3 makes it easier...
Tuesday February 3, 2026 12:45 pm PST by Joe Rossignol
Apple recently acquired Israeli startup Q.ai for close to $2 billion, according to Financial Times sources. That would make this Apple's second-biggest acquisition ever, after it paid $3 billion for the popular headphone maker Beats in 2014.
This is also the largest known Apple acquisition since the company purchased Intel's smartphone modem business and patents for $1 billion in 2019....
Thursday February 5, 2026 12:54 pm PST by Joe Rossignol
Apple turns 50 this year, and its CEO Tim Cook has promised to celebrate the milestone. The big day falls on April 1, 2026.
"I've been unusually reflective lately about Apple because we have been working on what do we do to mark this moment," Cook told employees today, according to Bloomberg's Mark Gurman. "When you really stop and pause and think about the last 50 years, it makes your heart ...
Wednesday February 4, 2026 7:44 am PST by Joe Rossignol
Apple today began selling certified refurbished iPhone 16, iPhone 16 Plus, iPhone 16 Pro, and iPhone 16 Pro Max models on its online store in the U.S., with prices discounted by 12% to 22% compared to Apple's current or former pricing for the devices.
Here were Apple's starting prices when the devices launched in September 2024:
iPhone 16: $799
iPhone 16 Plus: $899
iPhone 16 Pro:...
Wednesday February 4, 2026 12:29 pm PST by Joe Rossignol
Apple on Tuesday previewed 12 new shows and films that will be premiering on the Apple TV streaming service throughout 2026.
The new series:
Imperfect Women — March 18, 2026
Margo's Got Money Troubles — April 15, 2026
Widow's Bay — April 29, 2026
Maximum Pleasure Guaranteed — May 20, 2026
Cape Fear — June 5, 2026
Lucky — July 15, 2026
The new films:
Eternity — ...
So in other words Apple is taking an option for new Mac users away. If someone that's never used a Mac before wants to convert to a Mac, or use Apple's exclusive software, they should have this one to one program/option available to them. This is just another example of Tim Cook not caring about the customer.
What's the matter, Tim, did this program cost Apple .50 cents a day to run the program, so you had to dump it?
Not sure it is really needed. Macs aren't that hard to use without some calss
I purchased the one on one service for my 76 year old mother. Sadly I don't have the patience to teach her how to use her computer and this was a great way to get her up to speed. However, yesterday she tried to go set up her first appointment at the Sherman Oaks apple store and was told by the store manager that they would rather refund her the amount than actually honor the service. I was pretty shocked when she told me this and called apple support who were very nice and said the store manager was in the wrong and set her up at another location. Frankly, I'm surprised how they treated my mom, but I guess they're eager to get rid of it.
Never bought One-to-One only because I enjoy setting my devices up on my own. Feels like opening another gift, the first gift being whatever you bought, then loading all your things on there from a Time Machine or iCloud backup is the second. Actually for me though, discovering all the smaller updates Apple didn't cover in the Keynote or on their website is fun and almost like the third.
Rather than some greasy Genius bar employee cutting open your new pride and joy!
What a terrible completely rude, insulting, and unnecessary thing to say. I've had many excellent interchanges with Apple Store employees. They have been very helpful in dealing with some hardware issues I've had. Every one of them has been knowledgable and helpful. And I'm quite sure many of them have had to deal with insulting people like yourself and have done so gracefully. Just remember what you said when some support person treats you as you treat them.
Personally, I think this is a bad idea. I literally just got done doing a presentation about iOS and am always amazed at the amount of things people have no clue about. A few of the attendees had 5s and newer iPhones and didn't know what Touch ID was. Over half did not have Find My iPhone or iCloud Backup turned on. These are basic elements of iOS that far too many people are going without that easily improve the user experience dramatically.
