Apple today shifted its messaging concerning Apple Watch try-on appointments, which were required in the early days following the wearable's launch to be able to interact with and size the various models of the Watch. The messaging of try-on appointments has now largely vanished from the Apple Watch's online storefront, with a notification encouraging customers to visit their local Apple Watch store for workshops on the device or "just walk in to try Apple Watch on."

applewatchtrio
In reality, walk-in customers have generally been able to arrange immediate try-on sessions for some time now as the crowds have significantly lessened following the initial surge. With Apple gearing up to begin in-store sales of the Apple Watch in just a few weeks, however, the company is already changing its customer guidance to omit the recommendation of making an appointment.

apple_watch_try_on_walk_in
Even though the messaging is pivoting away from scheduled appointments, it should be noted that retail stores are still accepting try-on appointments for customers wanting to ensure their time with the Apple Watch. Try-on sessions may become a bit busier once in-store sales begin, so at that point appointments may become more advisable.

Related Roundup: Apple Watch Series 6
Buyer's Guide: Apple Watch (Neutral)

Top Rated Comments

triton100 Avatar
77 months ago
This was the most botched up launch ever done. I can't believe that Angela whatever her name is in charge of this has got away with no proper criticism of her handling. Absolute joke. She has no comprehension of the true apple customer. Making people come in to make an appointment to have to come back a second time to try it on and then buy. Everyone had already ordered the thing online. They didn't need extra staff on launch day as purchases were already made. She spoilt what could have been an exciting release and turned it into a confusing damp squid. And She's the highest paid whatever in the world. Joke ! She was brought in for her fashion connections but I doubt it would have been that hard to tap into the fashion world without her. Apple is a world renowned respected brand and would have played ball with or without her influence. Am so annoyed by the handling Of it all. Though I do respect tims ethos of bringing in new talent and expanding, however there is no question that this was a mistake.
Score: 10 Votes (Like | Disagree)
bbeagle Avatar
77 months ago
I walked in on "launch day" and tried one on straight away. The employee I spoke to said "We've got to have lots of staff because it's a launch day, but we haven't had a crowd because you can't buy them in store."

Most of the staff were wondering around without much to do. People seemed as interested in the watch as any other product.
Which is why this launch was such a screwed up mess.

The people who were most excited about the Apple Watch and really wanted to try it on, were forced to order it online, as that was the only way to get one.

Therefore, most of those people had decided upon a watch, and didn't need to try it on.

The only people you got were people who only heard about the Apple Watch from media, walk-bys at the mall, and people who already purchased but were curious to see it in person.

There should have been a try-on period for 2 weeks before pre-orders started on April 24, with immediate shipping. THIS would have made sense.
Score: 9 Votes (Like | Disagree)
mchart Avatar
77 months ago
It makes sense when you have people spending $17,000+ Edition wanting to buy a watch but then end up in the waiting line for someone to buy a $200 sports watch.
No it doesn't. When I walk into a Rolex boutique and want to look at a $20k watch I don't make an appointment. I walk in and that's that.

Appointments is not how the rest of high street operates.
Score: 5 Votes (Like | Disagree)
2457282 Avatar
77 months ago
I had the appointment for first thing on the non-launch date. I think Apple is still missing the whole point (or they are not and just simply trying to spin the story). People who walk in want to walk out with something in their hand (or on their wrist). I am very happy with my watch now that it has been delivered, but the whole experience of going in, only to be forced to order, only to be forced to wait over a month, seems like a complete failure no matter how much they try to spin.
Score: 4 Votes (Like | Disagree)
2457282 Avatar
77 months ago
How does someone just walk out with product when there isn't any in stock? Plus Apple said from day one it would initially be online only so anyone going to a store expecting to walk out with the Watch only has themselves to blame.
so what you are saying is that spin worked very well for you. okay. It did not work on me however.

Apple did not say it was online only on day 1. They admitted that they had no stock after pre-orders started and before launch date (which effectively made it a non-launch). And even then, so what. A customer expectation is always to go in buy something and walk out. Otherwise, I would stay at home and purchase on-line. It really is a bad thing that you can walk into a store but not actually have the option to buy something.
Score: 4 Votes (Like | Disagree)
Mackinjosh Avatar
77 months ago
Not long now before they start begging people to buy the stock they have on hand. These are just awful devices.
Score: 3 Votes (Like | Disagree)

Top Stories

april 2021 event coverage feature

Apple Event Live Coverage: New iPads, AirTags, and More Expected [Event Over]

Tuesday April 20, 2021 9:07 am PDT by
Apple's virtual "Spring Loaded" event kicks off today at 10:00 a.m. Pacific Time, with Apple expected to debut updated iPad models and perhaps some other hardware such as AirTags or iMac models based on Apple silicon. Apple is providing a live video stream on its website, on YouTube, and in the company's TV app across its platforms. We will also be updating this article with live blog...
m1 imac colors

Apple Announces Redesigned iMac With M1 Chip and Seven Color Options

Tuesday April 20, 2021 10:22 am PDT by
Apple has announced a new, redesigned 24-inch iMac, featuring an M1 chip, a 4.5K display, and a range of color options, as well as an improved cooling system, front-facing camera, speaker system, microphones, power connector, and peripherals. The new iMac features a completely new compact design, and comes in a range of seven striking colors, including green, yellow, orange, pink, purple,...
Ports 2021 MacBook Pro Mockup Feature 1 copy

Stolen MacBook Pro Schematics Confirm Apple's Plans to Add More Ports and Remove Touch Bar

Wednesday April 21, 2021 10:31 am PDT by
Schematics stolen from Apple supplier Quanta Computer outline Apple's plans for the next-generation MacBook Pro models that are expected in 2021, and clearly confirm plans for additional ports and a return to MagSafe. MacRumors saw the schematics after they were leaked online, and some of them feature the logic board of the next-generation MacBook Pro. On the right side of the machine,...
iphone 12 preorder purple

Apple Launching iPhone 12 and 12 Mini in New Purple Color on April 30

Tuesday April 20, 2021 10:08 am PDT by
Apple today announced that the iPhone 12 and iPhone 12 mini will be available in a new purple color starting April 30, with pre-orders starting this Friday. Apple is also releasing a new MagSafe Leather Case and Leather Sleeve in Deep Violet, a Silicone Case in Capri Blue, Pistachio, Cantaloupe, or Amethyst, and a Leather Wallet in Arizona, all available to order beginning today. iPhone...
13 inch macbook pro m1

14-Inch and 16-Inch MacBook Pro Models With XDR Displays Expected to Launch Later This Year

Wednesday April 21, 2021 7:08 am PDT by
Apple yesterday unveiled a new 12.9-inch iPad Pro with a Liquid Retina XDR display that uses mini-LED backlighting to achieve up to 1,000 nits of full-screen brightness and up to 1,600 nits of peak brightness. With over 10,000 mini‑LEDs grouped into more than 2,500 local dimming zones, the display also has an impressive 1,000,000:1 contrast ratio. Apple has so far branded its mini-LED...
14

Apple Says iOS 14.5 Will Be Released 'Next Week'

Tuesday April 20, 2021 11:08 am PDT by
Apple today in a press release about its new AirTag item tracker announced that iOS 14.5 and iPadOS 14.5 will be available starting "next week." iOS 14.5 and iPadOS 14.5 are packed with new features, including the ability for iPhone users who are wearing an Apple Watch to unlock the iPhone with Face ID while wearing a mask. iOS 14.5 and iPadOS 14.5 will also be the minimum software versions...
ipad pro with m1 chip

Apple Introduces Next-Generation iPad Pro With M1 Chip, Thunderbolt, 5G, XDR Display, and More

Tuesday April 20, 2021 10:40 am PDT by
Apple today announced the next-generation iPad Pro with the same M1 chip found in the latest Macs, Thunderbolt and USB4 support, 5G connectivity on cellular models with mmWave support in the United States, and more. With an 8-core CPU and 8-core GPU, Apple says the M1 chip in the new iPad Pro provides up to 50% faster performance and up to 40% faster graphics compared to the A12Z Bionic chip ...
f1618938547

Apple Announces AirTag Tracking Devices Starting At $29 Each

Tuesday April 20, 2021 10:10 am PDT by
Apple today announced AirTag, a Tile-like Bluetooth tracking device that's designed to be attached to items like keys and wallets for tracking purposes, letting you find them right in the Find My app. AirTags are accessories for attaching to backpacks, luggage, and other items. Any U1 device like the iPhone 12 can be used for precision finding to guide you right to the item you're looking...
airtag engraving 69

Apple Tries to Limit Offensive AirTag Engravings... With Mixed Results

Wednesday April 21, 2021 3:16 am PDT by
Apple's AirTag item trackers can be custom-engraved using text, numbers, and even emoji, but users looking to express some college humor will likely need to look elsewhere, because Apple's online AirTag personalization tool is easily offended. An AirTag is just big enough to fit up to four characters or up to three emoji. That might seem just enough to get dubiously creative with your...
maxresdefault

Apple Event 2021: Everything Apple Announced at Its 'Spring Loaded' Event in Just 6 Minutes

Tuesday April 20, 2021 4:23 pm PDT by
Apple today held its first event of 2021, and it was one of the most exciting events that we've seen in some time. Apple announced a whole slew of new products, including an M1 iMac, an M1 iPad Pro, a refreshed 4K Apple TV, and the long-awaited AirTags. Subscribe to the MacRumors YouTube channel for more videos. It took Apple an hour to introduce all of the new devices during its virtual...