Many Users Reporting Touch ID Not Working in App Store on iOS 8.3

iPhone 6 Touch IDFollowing the release of iOS 8.3 for iPhone and iPad on Wednesday, many users have turned to the Apple Support Communities, Reddit and MacRumors discussion forums about Touch ID not working in the App Store on the latest software version. The issue affects multiple iPhone and iPad models, including the iPhone 5s, iPhone 6, iPhone 6 Plus and iPad Air 2, although the bug does not appear to affect all users.

"I just updated to iOS 8.3 and it completely removed my ability to use Touch ID in the App Store on my iPhone 6," a post on Reddit reads. "It asks for my password for each and every purchase. Is anyone else seeing this? The option to use Touch ID in the App Store is on. I have already tried turning it off and on again to re-enter my password."

The bug persists for many regardless of whether Touch ID is listed as enabled for purchases under Settings > iTunes & App Store, and there does not appear to be a proper solution for the problem yet. Apple may be forced to resolve the bug through a minor point update such as iOS 8.3.1, as it has done in the past with iOS 8.0.2 when the original iOS 8.0.1 update broke Touch ID and Wi-Fi entirely.

Fortunately, the lack of Touch ID within the App Store is mainly an inconvenience at this point for affected users, rather than a serious security issue. iPhone and iPad users will still be prompted to enter their Apple ID password when purchasing apps from the App Store, which was standard functionality before Touch ID was released on the iPhone 5s. Apple has yet to provide comment on the matter.

Popular Stories

top stories 2025 12 20

Top Stories: iOS 26.3 Beta, Major Apple Leaks, and More

Saturday December 20, 2025 6:00 am PST by
You'd think things would be slowing down heading into the holidays, but this week saw a whirlwind of Apple leaks and rumors while Apple started its next cycle of betas following last week's release of iOS 26.2 and related updates. This week also saw the release of a new Apple Music integration with ChatGPT, so read on below for all the details on this week's biggest stories! Top Stories i...
iPhone Top Left Hole Punch Face ID Feature Purple

iPhone 18 Pro Features Leaked in New Report, Including Under-Screen Face ID

Tuesday December 16, 2025 8:44 am PST by
Next year's iPhone 18 Pro and iPhone 18 Pro Max will be equipped with under-screen Face ID, and the front camera will be moved to the top-left corner of the screen, according to a new report from The Information's Wayne Ma and Qianer Liu. As a result of these changes, the report said the iPhone 18 Pro models will not have a pill-shaped Dynamic Island cutout at the top of the screen....
ios 18 security update

Don't Want to Upgrade to iOS 26? Here's How to Stay on iOS 18 [Update: Now Unavailable]

Friday December 19, 2025 10:37 am PST by
Since the beginning of December, Apple has been pushing iPhone users who opted to stay on iOS 18 to install iOS 26 instead. Apple started by making the iOS 18 upgrades less visible, and has now transitioned to making new iOS 18 updates unavailable on any device capable of running iOS 26. If you have an iPhone 11 or later, Apple is no longer offering new versions of iOS 18, even though there...
airpods pro 3 new blue

AirPods Pro 3's Static and Noise Issues Haven't Been Resolved

Thursday December 18, 2025 3:44 pm PST by
Since the AirPods Pro 3 launched, there have been complaints from users who have noticed a static-like sound or a crackling issue when using the earbuds, particularly when Active Noise Cancellation is on but no media is playing. Users have also run into strange high-pitched whistling sounds that happen intermittently. We shared the issues back in late October, and despite two subsequent...
apple music chatgpt

ChatGPT's Apple Music Integration Is Now Live

Wednesday December 17, 2025 3:50 pm PST by
There's now a dedicated Apple Music app for ChatGPT, which allows ChatGPT to make music recommendations and build playlists. Apple Music can be added to ChatGPT through the Settings section in the Mac app, website, or iOS app. Apple Music is listed under the apps option, and connecting to it requires signing in with your Apple Account for authorization purposes. ChatGPT can be used to...
apple beta 26 lineup

Apple's 2026 and 2027 Product Roadmap: Foldable iPhone, iPhone 18 Pro, M5 Macs, and More

Tuesday December 16, 2025 4:42 pm PST by
There has been a whirlwind of rumors over the last few days, sourced from leaked internal software designed for the iPhone and the Mac, and news sites like The Information. Below, we have a quick recap of everything we've heard this week, which serves as a guide to Apple's product plans in 2026 and beyond. We've organized the info by likely release date, though there are some products that...
samsung exynos 2600 2nm%402x

Samsung Announces World's First 2nm Mobile Chip Ahead of Apple

Friday December 19, 2025 3:59 am PST by
Samsung has officially unveiled the Exynos 2600, the world's first 2 nanometer mobile system-on-a-chip (SoC), built on the company's Gate-All-Around (GAA) process. The 10-core ARM-based design aims to deliver improved performance and efficiency for flagship devices like the upcoming Galaxy S26 series. The chip uses Arm's latest cores and supports new instructions for improved CPU speed and...
maxresdefault

Where's the New Apple TV?

Monday December 22, 2025 11:30 am PST by
Apple hasn't updated the Apple TV 4K since 2022, and 2025 was supposed to be the year that we got a refresh. There were rumors suggesting Apple would release the new Apple TV before the end of 2025, but it looks like that's not going to happen now. Subscribe to the MacRumors YouTube channel for more videos. Bloomberg's Mark Gurman said several times across 2024 and 2025 that Apple would...

Top Rated Comments

aaronsullivan Avatar
140 months ago
It's pretty crazy that got by the extensive (even public, right?) beta testing.
Score: 16 Votes (Like | Disagree)
Kissaragi Avatar
140 months ago
Apple need to invest in software quality control. Ive had more bugs and issues with software in the last year than the 5 before it combined.
Score: 14 Votes (Like | Disagree)
kyjaotkb Avatar
140 months ago
"you're using the wrong finger"
Score: 11 Votes (Like | Disagree)
bean dip Avatar
140 months ago
"Many Users Reporting Touch ID Not Working in App Store on iOS 8.3"

Misleading, intentionally click-bait-loaded title. Surprise surprise...
How are facts misleading?
Score: 8 Votes (Like | Disagree)
b0nd18t Avatar
140 months ago
This feature was mostly useless for me from the beginning. If you ever restart your phone, you have to enter your password to download an app. At least half the time this happens to me because I don't download apps often enough.
Score: 8 Votes (Like | Disagree)
Clarky! Avatar
140 months ago
Would you please add some more exclamation marks, as I am not confident your point has been conveyed. Thanks.

Lol, another problem with 8.3, they limit the amount of question marks you can use
Score: 7 Votes (Like | Disagree)