Many Users Reporting Touch ID Not Working in App Store on iOS 8.3

iPhone 6 Touch IDFollowing the release of iOS 8.3 for iPhone and iPad on Wednesday, many users have turned to the Apple Support Communities, Reddit and MacRumors discussion forums about Touch ID not working in the App Store on the latest software version. The issue affects multiple iPhone and iPad models, including the iPhone 5s, iPhone 6, iPhone 6 Plus and iPad Air 2, although the bug does not appear to affect all users.

"I just updated to iOS 8.3 and it completely removed my ability to use Touch ID in the App Store on my iPhone 6," a post on Reddit reads. "It asks for my password for each and every purchase. Is anyone else seeing this? The option to use Touch ID in the App Store is on. I have already tried turning it off and on again to re-enter my password."

The bug persists for many regardless of whether Touch ID is listed as enabled for purchases under Settings > iTunes & App Store, and there does not appear to be a proper solution for the problem yet. Apple may be forced to resolve the bug through a minor point update such as iOS 8.3.1, as it has done in the past with iOS 8.0.2 when the original iOS 8.0.1 update broke Touch ID and Wi-Fi entirely.

Fortunately, the lack of Touch ID within the App Store is mainly an inconvenience at this point for affected users, rather than a serious security issue. iPhone and iPad users will still be prompted to enter their Apple ID password when purchasing apps from the App Store, which was standard functionality before Touch ID was released on the iPhone 5s. Apple has yet to provide comment on the matter.

Popular Stories

iOS 26

iOS 26.2 Coming Soon With These 8 New Features on Your iPhone

Thursday December 11, 2025 8:49 am PST by
Apple seeded the second iOS 26.2 Release Candidate to developers earlier this week, meaning the update will be released to the general public very soon. Apple confirmed iOS 26.2 would be released in December, but it did not provide a specific date. We expect the update to be released by early next week. iOS 26.2 includes a handful of new features and changes on the iPhone, such as a new...
iOS 26

iOS 26.4 and iOS 27 Features Revealed in New Leak

Friday December 12, 2025 10:56 am PST by
Macworld's Filipe Espósito today revealed a handful of features that Apple is allegedly planning for iOS 26.4, iOS 27, and even iOS 28. The report said the features are referenced within the code for a leaked internal build of iOS 26 that is not meant to be seen by the public. However, it appears that Espósito and/or his sources managed to gain access to it, providing us with a sneak peek...
AirPods Pro Firmware Feature

Apple Releases New Firmware for AirPods Pro 2 and AirPods Pro 3

Thursday December 11, 2025 11:28 am PST by
Apple today released new firmware designed for the AirPods Pro 3 and the prior-generation AirPods Pro 2. The AirPods Pro 3 firmware is 8B30, up from 8B25, while the AirPods Pro 2 firmware is 8B28, up from 8B21. There's no word on what's include in the updated firmware, but the AirPods Pro 2 and AirPods Pro 3 are getting expanded support for Live Translation in the European Union in iOS...
iOS 26

Apple Releases iOS 26.2 With Alarms for Reminders, Lock Screen Changes, Enhanced Safety Alerts and More

Friday December 12, 2025 10:10 am PST by
Apple today released iOS 26.2, the second major update to the iOS 26 operating system that came out in September, iOS 26.2 comes a little over a month after iOS 26.1 launched. ‌iOS 26‌.2 is compatible with the ‌iPhone‌ 11 series and later, as well as the second-generation ‌iPhone‌ SE. The new software can be downloaded on eligible iPhones over-the-air by going to Settings >...
Google maps feaure

Google Maps Quietly Added This Long-Overdue Feature for Drivers

Wednesday December 10, 2025 2:52 am PST by
Google Maps on iOS quietly gained a new feature recently that automatically recognizes where you've parked your vehicle and saves the location for you. Announced on LinkedIn by Rio Akasaka, Google Maps' senior product manager, the new feature auto-detects your parked location even if you don't use the parking pin function, saves it for up to 48 hours, and then automatically removes it once...
AirTag 2 Mock Feature

Apple AirTag 2: Four New Features Found in iOS 26 Code

Thursday December 11, 2025 10:31 am PST by
The AirTag 2 will include a handful of new features that will improve tracking capabilities, according to a new report from Macworld. The site says that it was able to access an internal build of iOS 26, which includes references to multiple unreleased products. Here's what's supposedly coming: An improved pairing process, though no details were provided. AirTag pairing is already...
macOS Tahoe 26 Thumb

Apple Releases macOS Tahoe 26.2 With Edge Light

Friday December 12, 2025 10:08 am PST by
Apple today released macOS Tahoe 26.2, the second major update to the macOS Tahoe operating system that came out in September. macOS Tahoe 26.2 comes five weeks after Apple released macOS Tahoe 26.1. Mac users can download the macOS Tahoe update by using the Software Update section of System Settings. macOS Tahoe 26.2 includes Edge Light, a feature that illuminates your face with soft...
iOS 26

15 New Things Your iPhone Can Do in iOS 26.2

Friday December 5, 2025 9:40 am PST by
Apple is about to release iOS 26.2, the second major point update for iPhones since iOS 26 was rolled out in September, and there are at least 15 notable changes and improvements worth checking out. We've rounded them up below. Apple is expected to roll out iOS 26.2 to compatible devices sometime between December 8 and December 16. When the update drops, you can check Apple's servers for the ...

Top Rated Comments

aaronsullivan Avatar
139 months ago
It's pretty crazy that got by the extensive (even public, right?) beta testing.
Score: 16 Votes (Like | Disagree)
Kissaragi Avatar
139 months ago
Apple need to invest in software quality control. Ive had more bugs and issues with software in the last year than the 5 before it combined.
Score: 14 Votes (Like | Disagree)
kyjaotkb Avatar
139 months ago
"you're using the wrong finger"
Score: 11 Votes (Like | Disagree)
bean dip Avatar
139 months ago
"Many Users Reporting Touch ID Not Working in App Store on iOS 8.3"

Misleading, intentionally click-bait-loaded title. Surprise surprise...
How are facts misleading?
Score: 8 Votes (Like | Disagree)
b0nd18t Avatar
139 months ago
This feature was mostly useless for me from the beginning. If you ever restart your phone, you have to enter your password to download an app. At least half the time this happens to me because I don't download apps often enough.
Score: 8 Votes (Like | Disagree)
Clarky! Avatar
139 months ago
Would you please add some more exclamation marks, as I am not confident your point has been conveyed. Thanks.

Lol, another problem with 8.3, they limit the amount of question marks you can use
Score: 7 Votes (Like | Disagree)