Samsung Responds to SquareTrade's Galaxy S6 Edge Bend Test

Last Friday, third-party warranty firm SquareTrade released its findings of high-pressure testing on the Samsung Galaxy S6 Edge and HTC One M9, showcasing some pretty dramatic results once the phones hit certain pressure thresholds. Today, Samsung has responded with testing and results of its own, asking SquareTrade to conduct a new test under the guidance of its official findings.

samsung galaxy s6
Samsung points out that the 110 lbs of force exerted on the Galaxy S6 Edge to result in the cracked-glass warning is far from a normally occurring real-world circumstance, with the average force generated "when a person presses the back pocket" being around 66 lbs of force.

The company tested the Galaxy S6 and S6 Edge and found the two phones weren't bendable even up to 79 lbs of force, "which is equivalent to putting pressure to snap a bundle of five pencils at once."

Samsung continued to point out that SquareTrade's video failed to showcase the higher strength of the Galaxy S6 Edge's backside, which in normal circumstances would face equal amount of pressure as the front. With these facts in mind, the company decided to make a force-test video of its own to showcase its results.

Secondly, even though both front and back sides are exposed under the same level of pressure in normal circumstances, this test does not show the strength of the back side. Some smartphones have different durability in each the front and back sides respectively. SquareTrade has only tested the front side, which may mislead consumers about the entire durability of smartphones.

All our devices are put rigorous high-quality validation tests before they are delivered to consumers. These tests include various conditions, such as dropping, bending, and breakage. And we are confident that all our smartphones are not bendable under daily usage.

Stating these reasons, Samsung says it will deliver its statement to SquareTrade and ask the firm to perform the stress test once again, mainly targeting both the front and back sides of the phone, and publish its new findings to the public. Apple faced a similar damage control situation last year following the first wave of "Bendgate", going so far as to allow reporters into its testing labs to showcase various iPhone 6 Plus durability tests to the media outlets in attendance.

Tag: Samsung

Popular Stories

2022 back to school apple

Apple Launches 2022 Back to School Offer: Up to $150 Gift Card With Mac or iPad

Friday June 24, 2022 5:08 am PDT by
Apple today launched its annual "Back to School" promotion for college/university students in the United States and Canada. This year's promotion offers a free Apple gift card with the purchase of an eligible Mac or iPad, rather than free AirPods like last year. Apple is also offering students 20% off AppleCare+ plans during the promotion. Apple is offering a $150 gift card with the purchase ...
widgets ios 16 feature

Gurman: iPhone 14 Pro to Feature Always-On Display Showing iOS 16's New Lock Screen Widgets

Sunday June 26, 2022 7:36 am PDT by
iPhone 14 Pro models are widely expected to feature always-on displays that allow users to view glanceable information without having to tap to wake the screen. In the latest edition of his Power On newsletter for Bloomberg, Mark Gurman said the feature will include support for iOS 16's new Lock screen widgets for weather, fitness, and more. "Like the Apple Watch, the iPhone 14 Pro will be...
m2 mac mini screen feature

Gurman: Apple Planning M2 Pro Mac Mini, New Apple TV With A14 Chip, Revamped HomePod With S8 Chip, and More

Sunday June 26, 2022 6:31 am PDT by
In the latest edition of his Power On newsletter for Bloomberg, Mark Gurman outlined additional M2 Macs on Apple's product roadmap, including new Mac mini models with M2 and M2 Pro chips, new 14-inch and 16-inch MacBook Pro models with M2 Pro and M2 Max chips, and a new Mac Pro tower with M2 Ultra and "M2 Extreme" chips. Following the M2 series of Macs, Gurman said the first M3 series of...
13 inch macbook pro m2 mock feature 2

Base 13-Inch MacBook Pro With M2 Chip Has Significantly Slower SSD Speeds

Sunday June 26, 2022 2:52 pm PDT by
Following the launch of Apple's new 13-inch MacBook Pro with the M2 chip, it has been discovered that the $1,299 base model with 256GB of storage has significantly slower SSD read/write speeds compared to the equivalent previous-generation model. YouTube channels such as Max Tech and Created Tech tested the 256GB model with Blackmagic's Disk Speed Test app and found that the SSD's read and...
M2 Pro and Max Feature

Apple's Upcoming M2 Pro Chip for High-End MacBook Pro and Mac Mini Will Reportedly Be 3nm

Monday June 27, 2022 7:31 am PDT by
TSMC will manufacture Apple's upcoming "M2 Pro" and "M3" chips based on its 3nm process, according to Taiwanese industry publication DigiTimes. "Apple reportedly has booked TSMC capacity for its upcoming 3nm M3 and M2 Pro processors," said DigiTimes, in a report focused on competition between chipmakers like TSMC and Samsung to secure 3nm chip orders. As expected, the report said TSMC will...
airpods pro 2 1

AirPods Pro 2 Said to Feature Upgraded H1 Chip, Find My, Heart Rate Detection, USB-C and More

Friday June 24, 2022 9:48 am PDT by
The next-generation AirPods Pro could come with a long list of new features that include heart rate detection, the ability to function as a hearing aid, and a USB-C port according to a report from 52Audio. The site claims that it has received new information on the AirPods Pro 2, and it has used that information to provide some renders on what the earbuds might look like. Design wise, there...
tesla carplay hack

Tesla Apple CarPlay Hack Updated to Work With Any Tesla Model

Monday June 27, 2022 3:38 am PDT by
Polish developer Michał Gapiński has released a new and improved version of his "Tesla Android Project" which brings Apple's CarPlay experience to more Tesla vehicles than ever before. According to Gapiński, version 2022.25.1 provides "100% functional CarPlay integration for any Tesla," and comes with several new features and bug fixes. The project now supports DRM video playback so that...