iTunes Connect Issue Causing Developers to Be Logged Into Wrong Accounts [Updated]

A number of iTunes Connect developers have turned to Twitter and tipped us off about an ongoing issue where users are being shown someone else's session after attempting to login into their own account. Instead of seeing their own apps, iTunes Connect is mismatching users and displaying other apps from completely different developers. MacRumors has been able to duplicate this issue, which appears to be widespread and has been going on since at least 8 AM Pacific.

bb_itunes_connect


While other developers' apps are displayed in the iTunes Connect dashboard, attempting to take further action results in an "unable to process request" error and a redirect to the proper account. Sales and payment information does not appear to be accessible for the mismatched account. For some other users, iTunes Connect also appears to be experiencing issues with logging in.

Apple has yet to comment on the matter, and this post will be updated as further details become known.

Update 8:50 AM PT: iTunes Connect is now listed as unavailable.

itunes_connect_down
Update 10:03 AM: Apple has now acknowledged on its System Status page for developers that users are "experiencing a problem" with iTunes Connect. No estimate of a timeframe for resolution has been given.

Update 10:13 AM: Apple is also acknowledging that its TestFlight beta services are also being affected, with users "unable to submit new apps and invite new testers."

Update 12:31 PM: It appears that iTunes Connect is back online.

Update 12:43 PM: Apple is now reporting on its System Status page that iTunes Connect and TestFlight services have indeed been restored.

Top Rated Comments

Hurda Avatar
76 months ago
iTunes Shuffle.
Score: 21 Votes (Like | Disagree)
PowerBook-G5 Avatar
76 months ago
Time to flip the switch to "off" at Apple. This is a serious security concern.
Score: 16 Votes (Like | Disagree)
ArtOfWarfare Avatar
76 months ago
That's a pretty major f-up.
Score: 15 Votes (Like | Disagree)
markcres Avatar
76 months ago
Instead of hoarding billions of dollars, they should spend some of it fixing their products and services.
Score: 13 Votes (Like | Disagree)
Mark Booth Avatar
76 months ago
Dear Apple: You frequently suck at anything to do with cloud services. Terrific hardware and great software, but cloud services suck all too often. Time to hire some better people in that regard.

Mark
Score: 11 Votes (Like | Disagree)
coolfactor Avatar
76 months ago
Apple quality control at its finest. :)
Score: 11 Votes (Like | Disagree)

Top Stories

Apple Watc black friday 20 sale feature

Apple Black Friday 2020: Best Apple Watch Deals [Updated]

Wednesday November 25, 2020 4:01 pm PST by
Black Friday sales have begun on a variety of products, including the Apple Watch. There are quite a few deals across the Apple Watch lineup this year, including one of the lowest price we've ever seen the Apple Watch Series 3. Note: MacRumors is an affiliate partner with some of these vendors. When you click a link and make a purchase, we may receive a small payment, which helps us keep the...
AirPods Pro black friday 20 sale feature 2

Black Friday 2020: AirPods Pro Reach Lowest Price Ever [Updated]

Wednesday November 25, 2020 3:22 pm PST by
Black Friday has kicked off this week, and one of the first major sales for the AirPods Pro is available right now on Walmart. You can find this deal below, along with a few other solid discounts on the regular AirPods. Note: MacRumors is an affiliate partner with some of these vendors. When you click a link and make a purchase, we may receive a small payment, which helps us keep the site...
windows 10

Developer Successfully Virtualizes Windows for Arm on M1 Mac

Friday November 27, 2020 7:16 am PST by
Developer Alexander Graf has successfully virtualized the Arm version of Windows on an M1 Mac, proving that the M1 chip is capable of running Microsoft's operating system (via The 8-Bit). Currently, Macs with the M1 chip do not support Windows and there is no Boot Camp feature as there is on Intel Macs, but support for Windows is a feature that many users would like to see. Using the...
General black friday 20 sale feature

Thanksgiving Day Deals Still Available on AirPods, M1 Macs, Apple Watch Series 6, iPads

Thursday November 26, 2020 10:21 am PST by
Black Friday deals seem to start earlier and earlier every year, so there were already a wide variety of discounts available for Apple products on Thanksgiving Day. Many of the deals remain available even after Thanksgiving, but act fast, as inventory quickly fluctuates. Thanksgiving Day Deals on Apple Products — Still Available:AirPods with a wireless charging case remain available for...
iPhone black friday 20 sale feature

Apple Black Friday 2020: Best iPhone Deals

Friday November 27, 2020 12:56 pm PST by
Black Friday is halfway done, but there are still a few deals to shop for on iPhones at carriers like AT&T, Verizon, and T-Mobile/Sprint. Note: MacRumors is an affiliate partner with some of these vendors. When you click a link and make a purchase, we may receive a small payment, which helps us keep the site running. AT&T Starting with AT&T, you'll find up to $700 off any iPhone 12 when...
13 16 inch macbook pro air trio

Reliable Leaker Suggests Redesigned MacBooks in 2021 Will Include Both Apple Silicon and Intel Models

Wednesday November 25, 2020 9:15 am PST by
Reliable leaker known as "L0vetodream" has today suggested on Twitter that redesigned MacBooks coming in the second half of 2021 will include models with both Apple Silicon chips and Intel processors. The brief Tweet came in response to a MacRumors article from earlier today, which outlined a report from Ming-Chi Kuo claiming that Apple plans to release redesigned MacBook models with Apple ...
iphone trade in store

UK Environmental Committee Says Apple Contributing to 'Throwaway Culture' of 'Short-Lived Products'

Thursday November 26, 2020 7:07 am PST by
Technology companies like Apple are contributing to e-waste by making their products difficult to repair, and charging expensive repair fees, according to a lengthy report published today by the UK Parliament's Environmental Audit Committee. "We were told that Apple glues and solders parts together on their laptops, which makes repairing them very difficult," the Committee wrote in a summary ...
m1 chip macbook air pro

Kuo: Redesigned MacBooks With Apple Silicon to Launch in Second Half of 2021

Tuesday November 24, 2020 7:53 pm PST by
Apple plans to release additional MacBook models with Apple Silicon in the second half of 2021, according to analyst Ming-Chi Kuo, as part of the company's two-year transition away from Intel processors across its Mac lineup. In a research note today, obtained by MacRumors, Kuo said that these MacBook models will feature a new design. Kuo did not specify which models these will be, but he...
mac mini macbook pro macbook air

Apple M1 Hands-On Comparison: MacBook Air vs. MacBook Pro vs. Mac Mini

Monday November 23, 2020 3:40 pm PST by
Apple's M1 Macs are out in the wild now, but ahead of the holidays, you might still be trying to figure out which one to pick up, either for yourself or as a gift for someone else. We've got all three of the new Macs available, so we thought we'd give MacRumors readers a hands-on overview of each machine in our latest YouTube video. Subscribe to the MacRumors YouTube channel for more videos. ...
iPad Pro 5G and Mini LED feature

Rumored 2021 High-End iPad Pro May Feature 5G With mmWave Support

Thursday November 26, 2020 2:14 am PST by
Apple's rumored high-end iPad Pro models to be released next year will be 5G-enabled with mmWave support, according to sources cited by industry publication DigiTimes. Multiple rumors have suggested Apple is planning to release a high-end 12.9-inch iPad Pro with a mini-LED display next year, with the possibility that there will be an 11-inch mini-LED model too, but details beyond that have...