Apple has begun preparing its retail employees and retail partners for the upcoming launch of its Apple Pay mobile payments service with a host of new training materials that show the feature in action, reports9to5Mac.
Users will be able to set up Apple Pay in Passbook or through the Settings app, as up to eight credit or debit cards be connected with an iTunes account or by scanning one in with the iPhone's camera. Every card connected to the service will allow users to access a number of features, including the ability to see a simple transaction list, the ability to turn on push notifications, and an area that allows quick access to a bank's phone number and an accompanying app. Passbook will also be able to automatically update an expired card with a new expiration date without the need to re-enter information.
For Apple's own stores, a customer will be able to return an item simply by holding an iPhone near a payment terminal to give a list of their recent transactions. Receipts from Apple Store purchases will also not display a customer's contact information or credit card number, but will rather show just the last four digits of a device's Apple Pay ID. If Apple Pay is not working properly for an Apple Store customer, retail employees will be able to use the "Apple Pay Demo" diagnostic software that can determine whether a device is having a hardware problem or other issue. For non-hardware issues, customers will be referred to their appropriate credit card providers or banks.
Apple's training materials note that its retail employee should emphasize the simplicity and security of Apple Pay to convince customers to use the service. All Apple Store employees will receive one hour of mandatory Apple Pay training this week ahead of the service's impending launch. The report also notes that Apple has already launched Apple Pay at its Caffe Macs cafeteria located in its 1 Infinite Loop headquarters.
An internal memo addressed to Walgreens employees that surfaced yesterday suggested that Apple Pay may be going live next Saturday, October 18. Apple Pay will be enabled on the iPhone 6 and iPhone 6 Plus through an update to iOS 8. The seeded versions of iOS 8.1 to developers first revealed hidden Apple Pay settings and set up screens, which may indicate that the service might be launching alongside the update.
Apple is expected to detail full launch plans for Apple Pay and iOS 8.1 at its event this Thursday, October 16. The company is also expected to announce its next-generation iPad Air and Retina iPad mini, new iMacs with at least the 27-inch version receiving a high-resolution Retina display, and perhaps even a new Mac Mini.
Wednesday October 15, 2025 6:07 am PDT by Joe Rossignol
Apple today updated the 14-inch MacBook Pro base model with its new M5 chip, which is also available in updated iPad Pro and Vision Pro models.
In addition, the base 14-inch MacBook Pro can now be configured with up to 4TB of storage on Apple's online store, whereas the previous model maxed out at 2TB. However, the maximum amount of unified RAM available for this model remains 32GB.
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Apple today announced the next-generation iPad Pro, featuring the custom-designed M5, C1X, and N1 chips.
The M5 chip has up to a 10-core CPU, with four performance cores and six efficiency cores. It features a next-generation GPU with Neural Accelerator in each core, allowing the new iPad Pro to deliver up to 3.5x the AI performance than the previous model, and a third-generation ray-tracing ...
Sunday October 12, 2025 7:05 am PDT by Joe Rossignol
Apple plans to announce new products "this week," according to Bloomberg's Mark Gurman.
Apple's "Mac Your Calendars" teaser last October
In his Power On newsletter today, Gurman said the products set to be updated this week include the iPad Pro, Vision Pro, and "likely" the base 14-inch MacBook Pro, with all three likely to receive a spec bump with Apple's next-generation M5 chip.
Gurman...
Wednesday October 15, 2025 3:54 pm PDT by Juli Clover
We didn't get a second fall event this year, but Apple did unveil updated products with a series of press releases that went out today. The M5 chip made an appearance in new MacBook Pro, Vision Pro, and iPad Pro models.
Subscribe to the MacRumors YouTube channel for more videos.
We've rounded up our coverage and highlighted the main feature changes for each device below.
MacBook Pro
M5...
Tuesday October 14, 2025 11:59 am PDT by Juli Clover
Apple marketing chief Greg Joswiak today teased the launch of an upcoming product, saying "something powerful is coming" on social media.
Subscribe to the MacRumors YouTube channel for more videos.
A short animation accompanying Joswiak's teaser reveals a brief glimpse of a MacBook Pro along with the words "coming soon." The shape of the MacBook Pro is a V, which is the Roman numeral...
Apple's AirPods Max have now been available for almost five years, so what do we know about the second-generation version?
According to Apple supply chain analyst Ming-Chi Kuo, the new AirPods Max will be lighter than the current ones, but exactly how much is as yet known. The current AirPods Max weigh 0.85 pounds (386.2 grams), excluding the charging case, making it one of the heavier...
Wednesday October 15, 2025 6:14 am PDT by Joe Rossignol
Apple today updated the Vision Pro headset with its next-generation M5 chip for faster performance, and a more comfortable Dual Knit Band.
The M5 chip has a 10-core CPU, a 10-core GPU with Neural Accelerators, and a 16-core Neural Engine, and we have confirmed the Vision Pro still has 16GB of RAM.
With the M5 chip, the Vision Pro offers faster performance and longer battery life compared...
Thursday October 16, 2025 9:13 am PDT by Joe Rossignol
Apple on Wednesday updated the 14-inch MacBook Pro, iPad Pro, and Vision Pro with its next-generation M5 chip, but previous rumors have indicated that the company still plans to announce at least a few additional products before the end of the year.
The following Apple products have at one point been rumored to be updated in 2025, although it is unclear if the timeframe for any of them has...
Tuesday October 14, 2025 4:35 pm PDT by Juli Clover
Apple is going to launch a new version of the MacBook Pro as soon as tomorrow, so we thought we'd go over what to expect from Apple's upcoming Mac.
M5 Chip
The MacBook Pro will be one of the first new devices to use the next-generation M5 chip, which will replace the M4 chip.
The M5 is built on TSMC's more advanced 3-nanometer process, and it will bring speed and efficiency improvements. ...
Wednesday October 15, 2025 6:59 am PDT by Joe Rossignol
The new 14-inch MacBook Pro with an M5 chip does not include a charger in the box in European countries, including the U.K., Ireland, Germany, Italy, France, Spain, the Netherlands, Norway, and others, according to Apple's online store.
In the U.S. and all other countries outside of Europe, the new MacBook Pro comes with Apple's 70W USB-C Power Adapter, but European customers miss out....
Mostly because it's not super clear that my credit union Visa won't work. This is in contrast to how google wallet seems to work with any credit card and to the consumer it would make sense that any card that can be used to make purchases through itunes should work. I guess for Apple Pay there is more needed on the back end to work intimately with banks than just processing a credit card payment???
https://www.apple.com/apple-pay/
It can't be clearer than that. But you have to have eyes on your face to see it. Not an unreal expectation.
This has the potential to make Apple more $$$ than anything else they've done so far. If the security turns out to be as ironclad as even the financial institutions are now saying, this is going to be a watershed moment for the company.
The potential for earnings growth with their payment system eclipses anything that came before. Well done Cupertino!
Apple's training materials note that its retail employee should emphasize the simplicity and security of Apple Pay to lure customers into using the service.
I don't like the word lure... Impress would be better
