Apple Testing Software Update to Address 2013 MacBook Air Wi-Fi Issues

Last week, it was reported that a growing number of owners of Apple's new MacBook Air were experiencing Wi-Fi issues, with users reporting problems such as dropped connections that require a restart in order to reconnect. It was reported earlier this week that Apple has been replacing affected machines and collecting the defective units in order to examine them as part of the company's investigation into the issue.

As noted by AppleInsider, Apple is now sending out invitations to certain MacBook Air owners asking if they wish to participate in the company's AppleSeed customer software seeding program for the purposes of testing a new "MacBook Air WiFi Update 1.0". While Apple does not specify in its invitation exactly what problem the software update is designed to address, it presumably focuses on the connection issues being reported by users.

You have been selected to join our AppleSeed program. If you accept, we will provide you with a pre-release version of the MacBookAir WiFi Update 1.0 to install and use.

While trying out MacBookAir WiFi Update 1.0, we ask that you provide us with your feedback. Our program includes a bug reporting system for our participants. If you wish to be a seed volunteer and help Apple release high-quality software, follow the instructions below.

appleseed_macbook_air_wifi
Beyond the connection issues, Apple's OS X 10.8.4 public release and OS X Mavericks beta also appear to have a software issue that prevents machines supporting the new 802.11ac Wi-Fi standard from taking advantage of the faster speeds for file transfers. It is, however, unclear whether Apple will address this issue for current MacBook Air owners through this software update in testing or through a separate update such as the upcoming OS X 10.8.5 update.

Related Roundup: MacBook Air
Buyer's Guide: MacBook Air (Caution)
Related Forum: MacBook Air

Top Rated Comments

smithrh Avatar
112 months ago
Here it comes...

What's coming?

Unbelievable. :(

What's unbelievable?

Really, these posts are useless. If you have a viewpoint, express it for goodness sake.
Score: 42 Votes (Like | Disagree)
3282868 Avatar
112 months ago
Use a cable.

Problem solved.

You're welcome.
I'm sorry, are you seriously suggesting not using WiFi, a major function in today's computing needs, and using a cable for a direct connection on a ~$1500+ iMac (which requires a USB - Ethernet adapter for the MacBook Air)? Let's just move all our systems next to our routers and connect them directly, cause "it just works". I thought I had seen it all on here.
Score: 10 Votes (Like | Disagree)
firestarter Avatar
112 months ago
Use a cable.

Maybe Apple should release a new version called the 'MacBook Tethered' if they're not able to make a reliable 'Air', then?
Score: 5 Votes (Like | Disagree)
name99 Avatar
112 months ago
They offered me a similar option when I reported WiFi drops during 10.7. I got a call from them. I had filled out a bug report on the matter. They essentially wanted me to brick my machine for their own purposes. Since like most people I need my computer for work amongst other things, I declined. For the time being I wired it to my modem and discontinued use of WiFi. The guy was a little annoyed and I ended the conversation with "You have developers, engineers and iMacs of your own."

Personally I feel that inviting the end level consumer to take part in these tests only allows for more bugs to be reported to the end level consumer (Such as MacRumors.com patrons) and make Apple look bad. Truth of course is bugs happen. Hardware issues happen. Most people I don't think know that. But then again most people who read about it here probably do know that.

But then again Apple has....had quite a lot of bugs in the last 24 months. I'm still confused as to why no one at Apple is addressing why Spotlight constantly indexes hard drives. I've reinstalled several times throughout the year and each time it's still there.

From what I have been hearing this issue with the 2013 MacBook Airs might be hardware based. Which is disappointing since I was planning on buying one in the fall. Now I won't.

So you're both:
(a) pissed off that Apple won't fix hard-to-reproduce bugs. (I, for example, have multiple Macs and have no idea what you're talking about with this Spotlight re-indexing bug) AND
(b) pissed off when Apple actually DID try to fix these bugs by contacting you?

All right then...
Score: 5 Votes (Like | Disagree)
johncrab Avatar
112 months ago
Mine works perfectly!
Score: 5 Votes (Like | Disagree)
strausd Avatar
112 months ago
AppleSeed. Ha.
Score: 5 Votes (Like | Disagree)

Popular Stories

Upcoming Products 2022 Feature

Gurman: Apple Preparing 'Widest Array of New Hardware Products in Its History' for Fall

Sunday January 23, 2022 10:32 am PST by
Apple is working on a number of new products that are set to launch this fall, and Bloomberg's Mark Gurman says that it will be "the widest array" of new devices that Apple has introduced in its history. In his latest "Power On" newsletter, Gurman explains that Apple is working on four new flagship iPhones (iPhone 14, iPhone 14 Max, iPhone 14 Pro, and iPhone 14 Pro Max), an updated low-end Ma...
Questionable Design Decisions

Apple's Most Questionable Design Decisions in Recent Memory

Sunday January 23, 2022 2:59 am PST by
Apple has always emphasized the depth of thought that goes into the design of its products. In the foreword to Designed by Apple in California, a photo book released by the company in 2016, Jony Ive explains how Apple strives "to define objects that appear effortless" and "so simple, coherent and inevitable that there could be no rational alternative." But every once in a while even Apple...
macbook pro 14 16 2021

Three Months After Launch, Apple Still Struggling to Meet Demand for Redesigned 14-Inch and 16-Inch MacBook Pro

Monday January 24, 2022 7:12 am PST by
Three months after their launch, the 14-inch and 16-inch MacBook Pros continue to experience high demand and seemingly short supply, with shipping dates for both models stretching into multiple weeks in several of Apple's key markets. In the United States, the baseline 14-inch MacBook Pro with the M1 Pro chip is estimated to ship in three to four weeks, promising an arrival by at least...
att gigabit internet

AT&T Bringing $180/Month 5-Gigabit Internet to 70 Cities

Monday January 24, 2022 9:20 am PST by
AT&T today announced the launch of upgraded AT&T Fiber plans, which support speeds of up to 5 Gigabits for some customers. There are two separate plans, one "2 GIG" plan and one "5 GIG" plan, available to new and existing AT&T Fiber subscribers. According to AT&T, the new plans are available to nearly 5.2 million customers across 70 metro areas including Los Angeles, Atlanta, Chicago, San...
airpodsinear 1

AirPods Save Woman's Life With Feature Everyone Should Know

Friday January 21, 2022 2:13 am PST by
Apple's AirPods have been credited with saving a woman's life after a potentially fatal fall, People reports. When a 60-year-old florist in New Jersey tripped and hit her head in her studio, she lost consciousness and awoke heavily bleeding. With nobody around to call for help, she realized she had her AirPods in, and used a "Hey Siri" command to call 911. An operator was able to stay on the ...
AirPods Pro Gen 3 Mock Feature ugly yellow

AirPods Pro 2 Could Beat AirPods Max Sound Quality

Monday January 24, 2022 2:15 am PST by
Apple's second-generation AirPods Pro could deliver higher fidelity audio than the AirPods Max over-ear headphones, despite being comparatively small in-ear buds, recent reports have suggested. In a recent note to investors, seen by MacRumors, TF International Securities analyst Ming-Chi Kuo claimed that the second-generation AirPods Pro will offer improved audio quality thanks to support...
iCloud Bug Feature Green

Developers Unhappy With Bug Causing iCloud Unreliability

Monday January 24, 2022 10:15 am PST by
A number of developers are upset with an increasingly problematic iCloud server issue that is causing some apps that have implemented iCloud support to fail to sync properly. As outlined on the Developer Forums and on Twitter, there are CloudKit connectivity issues that have been occurring since November. Some users of apps that have iCloud support built in are seeing the following message:...
top stories 2022jan22

Top Stories: Spring Apple Event Rumors, Apple Opposes Sideloading, and More

Saturday January 22, 2022 6:00 am PST by
As we roll into the latter half of January, we're starting to hear more about a potential spring Apple event, which is likely to take place in March or April. There are a number of potential announcements on deck, so an event would be a good opportunity for Apple to get them all out there. We've also been going back and forth on some iPhone 14 rumors, and we've taken a look at a number of...